VCA Northwest Animal Hospital - Ina Road

4.4
292 reviews

About

VeterinariansVeterinary Clinics & HospitalsVeterinary Specialty ServicesVeterinarian Emergency ServicesVeterinary Information & Referral Services
Welcome to VCA Northwest Animal Hospital - Where Your Pet’s Health Comes First! We’re passionate about providing your pets with the best care possible. Our experienced team offers a wide range of services to ensure your furry friends live their healthiest, happiest lives, including: Urgent Care, Surgery, Laser Therapy and Physical Therapy. We’re here for every wag, purr and leap! Visit us today and experience the difference at VCA Northwest Animal Hospital – where pets are family! Open Saturdays.

Details

  • Wheelchair accessible entranceAvailable

Location

VCA Northwest Animal Hospital - Ina Road
252 W. Ina Road, Tucson, AZ
85704, United States

Hours

Reviews

4.4
292 reviews
5 stars
236
4 stars
10
3 stars
3
2 stars
13
1 star
30

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Many customers praised the staff for their kindness and compassion towards pets and their owners during difficult times.

Professionalism

The clinic is frequently noted for its professional staff who provide thorough explanations and follow-up care.

Communication Issues

Several reviews highlighted problems with communication, including delays in returning calls and unclear pricing explanations.

Mixed Experiences

While many customers had positive experiences, some reported dissatisfaction with the quality of care and perceived upselling of unnecessary services.

Accessibility

Customers appreciated the clinic's ability to accommodate urgent care needs and their willingness to see pets on short notice.
  • GL
    Gina Lawson
    Oct 20, 2025
    5.0
    Consistently excellent experience! Dr. Rankin, Sydney, and Chris have been awesome. They treat my pets like family, keep me informed every step of the way, and take time to listen to my concerns. I kow my pets are safe and treated with kindness and compassion here. Thanks everyone!
  • AH
    Amanda Holland
    Oct 10, 2025
    5.0
    Very friendly and patient with our anxious dog.
  • GS
    Graciela Sarabia
    Aug 11, 2025
    5.0
    I was sent to the emergency vet clinic and ended up at this clinic by mistake. I walked in and the gentleman at the desk asked me for my appointment time. I asked "Is this not the emergency vet clinic? He said no, and asked me what kind of problem my dog having. I told him and he said let me check if we can see you. The tech came and got the dog for a brief check. She came back and stated they would be able to see her if I didn't mind waiting. The doctor and tech were so nice and caring. The doctor came up with the plan and initiated my dogs care. Everything was explained to me in detail before I left. I would like to thank everyone from the front desk to the vet tech and the physician for being so caring and showing such kindness. I am so thankful and appreciative for their time and care for my Zoe. I believe it was fate I ended up at this clinic! I now know where I'll be taking her for future care.
  • MM
    Mike Moritz
    Aug 6, 2025
    5.0
    Took our Puppy for her follow up appointment after adoption. Did not have a long wait to be taken to a room. Staff was very friendly and interactive with our puppy. Professional. Was provided multiple service and associated cost before treatment. Was also provided care plan cost for first year services. Was given clear post care instructions. Easy to use app. Follow up appointment set. Would highly recommend Dr. Rachel Engard, Cassandra and the staff.
  • SS
    Sharon Sharon
    Jul 24, 2025
    5.0
    VCA Northwest gets another five stars. They were very understanding and compassionate last week when I had to make a very difficult decision concerning my dear Angel. They were wonderful with the process. I am grateful for your kindness. Five stars all the way! My cat injured his ear yesterday and had an open wound. I've never been here before, but they got me in today, and treated the wound. Everyone was very kind. They did what was necessary and the cost was very reasonable. Now I'm thinking of bringing my three Chihuahuas here 😊 thank you for taking such good care of Frankie

Frequently Asked Questions About VCA Northwest Animal Hospital - Ina Road

What are the operating hours of VCA Northwest Animal Hospital - Ina Road?

The hospital is open Monday to Friday from 8:00 AM to 6:00 PM and is closed on Saturdays and Sundays.

Which types of pets does VCA Northwest Animal Hospital primarily care for?

They mainly provide veterinary services for cats and dogs.