Welcome to VCA Northwest Animal Hospital - Where Your Pet’s Health Comes First! We’re passionate about providing your pets with the best care possible. Our experienced team offers a wide range of services to ensure your furry friends live their healthiest, happiest lives, including: Urgent Care, Surgery, Laser Therapy and Physical Therapy. We’re here for every wag, purr and leap! Visit us today and experience the difference at VCA Northwest Animal Hospital – where pets are family! Open Saturdays.
Many customers praised the staff for their kindness and compassion towards pets and their owners during difficult times.
Professionalism
The clinic is frequently noted for its professional staff who provide thorough explanations and follow-up care.
Communication Issues
Several reviews highlighted problems with communication, including delays in returning calls and unclear pricing explanations.
Mixed Experiences
While many customers had positive experiences, some reported dissatisfaction with the quality of care and perceived upselling of unnecessary services.
Accessibility
Customers appreciated the clinic's ability to accommodate urgent care needs and their willingness to see pets on short notice.
GL
Gina Lawson
Oct 20, 2025
5.0
Consistently excellent experience! Dr. Rankin, Sydney, and Chris have been awesome. They treat my pets like family, keep me informed every step of the way, and take time to listen to my concerns. I kow my pets are safe and treated with kindness and compassion here. Thanks everyone!
AH
Amanda Holland
Oct 10, 2025
5.0
Very friendly and patient with our anxious dog.
GS
Graciela Sarabia
Aug 11, 2025
5.0
I was sent to the emergency vet clinic and ended up at this clinic by mistake. I walked in and the gentleman at the desk asked me for my appointment time. I asked "Is this not the emergency vet clinic? He said no, and asked me what kind of problem my dog having. I told him and he said let me check if we can see you. The tech came and got the dog for a brief check. She came back and stated they would be able to see her if I didn't mind waiting.
The doctor and tech were so nice and caring. The doctor came up with the plan and initiated my dogs care. Everything was explained to me in detail before I left.
I would like to thank everyone from the front desk to the vet tech and the physician for being so caring and showing such kindness. I am so thankful and appreciative for their time and care for my Zoe. I believe it was fate I ended up at this clinic!
I now know where I'll be taking her for future care.
MM
Mike Moritz
Aug 6, 2025
5.0
Took our Puppy for her follow up appointment after adoption. Did not have a long wait to be taken to a room. Staff was very friendly and interactive with our puppy. Professional. Was provided multiple service and associated cost before treatment. Was also provided care plan cost for first year services. Was given clear post care instructions. Easy to use app. Follow up appointment set. Would highly recommend Dr. Rachel Engard, Cassandra and the staff.
SS
Sharon Sharon
Jul 24, 2025
5.0
VCA Northwest gets another five stars. They were very understanding and compassionate last week when I had to make a very difficult decision concerning my dear Angel. They were wonderful with the process. I am grateful for your kindness.
Five stars all the way! My cat injured his ear yesterday and had an open wound. I've never been here before, but they got me in today, and treated the wound. Everyone was very kind. They did what was necessary and the cost was very reasonable. Now I'm thinking of bringing my three Chihuahuas here 😊 thank you for taking such good care of Frankie
Frequently Asked Questions About VCA Northwest Animal Hospital - Ina Road
What are the operating hours of VCA Northwest Animal Hospital - Ina Road?
The hospital is open Monday to Friday from 8:00 AM to 6:00 PM and is closed on Saturdays and Sundays.
Which types of pets does VCA Northwest Animal Hospital primarily care for?
They mainly provide veterinary services for cats and dogs.
What veterinary services are available at VCA Northwest Animal Hospital - Ina Road?
Services include urgent care, surgery, laser therapy, physical therapy, preventive care, vaccinations, dental care, diagnostics, microchipping, and more to keep pets healthy.
Is VCA Northwest Animal Hospital - Ina Road accredited by any veterinary associations?
Yes, it is accredited by the American Animal Hospital Association (AAHA) and the American Association of Feline Practitioners (AAFP).
Is there wheelchair access at VCA Northwest Animal Hospital?
Yes, the hospital has a wheelchair-accessible entrance.
What payment methods are accepted at VCA Northwest Animal Hospital - Ina Road?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is VCA Northwest Animal Hospital - Ina Road open on weekends?
No, the clinic is closed on Saturdays and Sundays.
Where is VCA Northwest Animal Hospital - Ina Road located?
It is located at 252 W. Ina Road, Tucson, AZ 85704, USA.
What nearby places can I visit before or after my appointment at VCA Northwest Animal Hospital?
You can visit Beyond Bread bakery for a sandwich, Starbucks coffee shop for a drink, or the Safeway grocery store and pharmacy located nearby for convenience.
Are there any nearby financial services around VCA Northwest Animal Hospital - Ina Road?
Yes, nearby financial services include the Tucson Federal Credit Union Northwest Branch, Bank of America Financial Center, Western Union, and multiple ATMs such as Bank of America ATM and LibertyX Bitcoin ATM.
What automotive services are available near VCA Northwest Animal Hospital?
Brake Masters, an automotive repair and oil change station, is located nearby for vehicle maintenance and repair needs.