Certified by Cricket Wireless Authorized Retailer • Feb 22, 2026
Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Tucson store today.
Location
Certified by Cricket Wireless Authorized Retailer • Feb 22, 2026
Certified by Cricket Wireless Authorized Retailer • Feb 22, 2026
Reviews
4.9
417 reviews
5 stars
394
4 stars6
3 stars3
2 stars6
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the exceptional customer service provided by employees, particularly highlighting individuals like Destiny and Albert for their helpfulness and friendliness.
Employee Knowledge
Customers frequently noted the employees' knowledge about products and services, with several reviews specifically mentioning Albert's expertise.
Inconsistent Experiences
While many reviews were positive, some customers reported inconsistent experiences, mentioning instances of rushed service and lack of assistance from certain staff members.
Store Environment
The store was generally described as clean and well-organized, contributing positively to the customer experience.
DA
Dairen Arvizu
Feb 14, 2026
1.0
I went into this location today to cancel a line that I no longer use since I don’t even have the phone anymore. As soon as I walked in, the employee asked me from her desk what I needed. I explained that I wanted to cancel a line that’s currently on auto pay. She immediately told me to call 611. I told her I couldn’t because I no longer have the Cricket phone. She then told me to call the 1-800 Cricket number.
I never even made it to the desk. She never pulled up my account or attempted to help in-store.
When I called customer service, they couldn’t assist me because I didn’t remember my PIN, and they were sending the reset PIN to a phone number I no longer have access to. I ended up having to drive to a different Cricket location, where they helped me in less than 3 minutes.
What took them 3 minutes took over 2 hours of my time because this location simply didn’t want to help from the start. Very disappointing experience I won’t be returning to this store again.
AL
Albert Lopez
Feb 12, 2026
1.0
This isn’t directly towards cricket on 22nd but the carriers customer service is horrible. The worst I’ve experienced, they cancelled the wrong phone line of mine and I had to pay 55$ of my hard earned money to reactivate the phone that they accidentally cancelled.
KA
Kary Alge
Feb 4, 2026
5.0
Destiny whas the best,she took care of me. I accidentally messed up on my survey and gave her a dissatisfied rating and meant to give her a very satisfied rating. They are the best and helped me on every question I had and set me up with a phone that I was familiar with. Thanks again Destiny and Cricket
CP
Connor Patz
Jan 11, 2026
5.0
Destiny was the whole package, came in with my family to switch from Verizon and get new phones and the lengths she went for us was amazing, super friendly and awesome attitude really brightened our day. 100/10 would recommend 100%
EP
Elizabeth Patz
Jan 10, 2026
5.0
Thanks so much Destiny for all of your help with switching over to Cricket. Service was AMAZING!!! You answered all my questions and made the experience worth every penny. Got 2 new phones and watches. This location is my go to for all my Cricket needs.
Frequently Asked Questions About Cricket Wireless Authorized Retailer
What types of cell phone plans does Cricket Wireless Authorized Retailer in Tucson offer?
Cricket Wireless offers customizable cell phone plans with unlimited talk, text, and data, and no annual contract.
Where is Cricket Wireless Authorized Retailer located in Tucson?
It is located at 6536 E 22nd St, Tucson, AZ 85710.
What are the store hours for Cricket Wireless Authorized Retailer in Tucson?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Cricket Wireless offer any annual contract for their phone plans?
No, Cricket Wireless phone plans come with no annual contract.
How can I contact Cricket Wireless Authorized Retailer in Tucson?
You can call them at +1 520-790-4177.
When did the Cricket Wireless store at 6536 E 22nd St open?
The store opened on February 7, 2024.
What nearby places can customers visit when coming to Cricket Wireless Authorized Retailer?
Customers can visit Advantage Medical Products, Direct Cellular, and Artisan's & Friends Community Market, all located near the store.
Are there other mobile phone stores near Cricket Wireless Authorized Retailer?
Yes, Direct Cellular is a nearby mobile phone store located close to the Cricket Wireless store.
What nearby places can help customers attending Cricket Wireless Authorized Retailer with additional health and medical services?
Nearby health and medical-related places include Advantage Medical Products, Advantage DNA Paternity Testing, and Senior Helpers - Tucson East.
Are there any leisure or community spots nearby Cricket Wireless Authorized Retailer worth visiting?
Yes, customers might enjoy visiting Mystic Cavern Metaphysical, a bookstore and holistic shop, or the 22nd Street Baptist Church for community activities.
Brand Certified Facts from Cricket Wireless Authorized Retailer
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Certified February 22, 2026Yext Knowledge Graph
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