Business Details
About
Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Tucson store today.
Location
Hours
Reviews
4.9
412 reviews
5 stars
391
4 stars6
3 stars3
2 stars6
1 star6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of employees, particularly highlighting Albert, Jasmine, and Destiny for their exceptional service.
Inconsistency
Some reviews indicated a decline in service quality, with experiences varying significantly between different employees and visits.
Knowledgeability
Customers frequently noted the staff's knowledge about products and services, especially praising Albert for his expertise.
Store Environment
The store was often described as clean and well-organized, contributing positively to the shopping experience.
Negative Experiences
A few customers reported unsatisfactory interactions, citing rushed service and unprofessional behavior from certain staff members.
- REReece EvansOct 31, 20251.0Used to have great experiences at this location, now it's like they are doing bare minimum and sending you off with very little information as fast as they can. Came 2 weeks ago and everyone were just giggling in the office,I needed help with my phone being broken and they sent me to a location to get it done, the guy only gave me a post-it note and sent me to a location that was shut down. When I called to see what's wrong he was still no help. Went to the Tucson mall location and they were amazing. Came back to esim my new phone and told me the main person had to activate it? Made no sense if my name is on there as well and I know my pin. Not a good location to come too. The other man that would work here awhile ago was super helpful now it's not very helpful at all.
- RZRoberto ZacariasOct 20, 20255.0Very professional
- MAMC AveryAug 24, 20255.0I wanted to convey my immense thanks to Jasmine and Arturo at the Cricket store on 6536 E. 22nd Street. Jasmine is very energetic and helped me out a lot when my phone got wet. I had a spare phone and she was able to help me transfer my contacts to the spare phone and also referred me to Ubroke-Ifix to take my other phone to retrieve my other contacts from the wet phone. Arturo was also able to help me out as well. I highly recommend both of them when you need any kind of assistance.
- CRCory RobertsAug 17, 20255.0Employees are always helpful
- CKCasandra Celaya KavelohAug 6, 20251.0I usually have a great experience at this location. The gentleman that used to work there was incredibly helpful. This time it was two ladies. The gal who was helping me kept referring to me as, "Momma". No Ma'am. No Miss. "Momma"! It seemed like she called every female that, but talk about an annoying and disrespectful way to address a customer. She also didn't seem interested in helping me and kind of rushed me out the door. I was there for a total of 5 minutes. What a waste of a 30 minute drive. Never coming back to this location.
Frequently Asked Questions About Cricket Wireless Authorized Retailer
What types of cell phone plans does Cricket Wireless Authorized Retailer in Tucson offer?
Cricket Wireless offers customizable cell phone plans with unlimited talk, text, and data, and no annual contract.
Where is Cricket Wireless Authorized Retailer located in Tucson?
It is located at 6536 E 22nd St, Tucson, AZ 85710.
What are the store hours for Cricket Wireless Authorized Retailer in Tucson?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Cricket Wireless offer any annual contract for their phone plans?
No, Cricket Wireless phone plans come with no annual contract.
How can I contact Cricket Wireless Authorized Retailer in Tucson?
You can call them at +1 520-790-4177.
When did the Cricket Wireless store at 6536 E 22nd St open?
The store opened on February 7, 2024.
What nearby places can customers visit when coming to Cricket Wireless Authorized Retailer?
Customers can visit Advantage Medical Products, Direct Cellular, and Artisan's & Friends Community Market, all located near the store.
Are there other mobile phone stores near Cricket Wireless Authorized Retailer?
Yes, Direct Cellular is a nearby mobile phone store located close to the Cricket Wireless store.
What nearby places can help customers attending Cricket Wireless Authorized Retailer with additional health and medical services?
Nearby health and medical-related places include Advantage Medical Products, Advantage DNA Paternity Testing, and Senior Helpers - Tucson East.
Are there any leisure or community spots nearby Cricket Wireless Authorized Retailer worth visiting?
Yes, customers might enjoy visiting Mystic Cavern Metaphysical, a bookstore and holistic shop, or the 22nd Street Baptist Church for community activities.