Business Details
About
Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Tucson store today.
Location
Cricket Wireless Authorized Retailer
615 E Grant Rd Ste 141, Tucson, AZ
85705, United States
Hours
Reviews
4.7
207 reviews
5 stars
186
4 stars
6
3 stars
4
2 stars3
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional customer service, highlighting individuals like Freddy, Ana, and Alexandra for going above and beyond to assist.
Employee Knowledge
Customers frequently noted the staff's knowledge and ability to help with technical issues, making the process of getting new phones or resolving problems easier.
Mixed Experiences
While many reviews were positive, there were some complaints about long wait times and inconsistent service, indicating a need for improvement in customer handling during busy periods.
Store Environment
The store was described as friendly and welcoming, with staff being attentive and helpful, although there were mentions of occasional rudeness.
Product Availability
Customers appreciated the variety of phones and plans available, with some specific instances of staff going out of their way to find desired products.
- MAMarlena AmosOct 17, 20255.0Freddy is the man! We came in with an issue, and he went above and beyond to help us find a solution. Excellent customer service, and you can tell he really values your time, money, and satisfaction. If you go to this location, ask for Freddy!
- CCChicaJun 14, 20255.0Freddy's my guy!! ALWAYS gets me out of a situation on my phone even when it's mostly MY fault.
- MNMae NelsonSep 3, 20225.0They are Great!
- LPLela M PowellSep 11, 20215.0Freddy was Very Helpful . He answered all my Questions. Also Helped with sons Phone. Very pleased.
Frequently Asked Questions About Cricket Wireless Authorized Retailer
What types of cell phone plans does Cricket Wireless Authorized Retailer offer in Tucson?
Cricket Wireless in Tucson offers customizable cell phone plans with unlimited talk, text, and data, all without any annual contracts.
Where is the Cricket Wireless Authorized Retailer located in Tucson?
It is located at 615 E Grant Rd Ste 141, Tucson, AZ 85705.
What are the store hours for the Cricket Wireless Authorized Retailer in Tucson?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 4:00 PM.
When did the Cricket Wireless Authorized Retailer in Tucson open?
This location has been open since August 23, 2017.
How can customers contact the Cricket Wireless Authorized Retailer in Tucson?
Customers can reach the store by phone at +1 520-623-7902 or visit their website online.
Does Cricket Wireless in Tucson have any social media presence?
Yes, they are active on Facebook, Instagram (@cricketwireless), Twitter (@Cricketnation), TikTok, and YouTube.
Are there other mobile phone stores near Cricket Wireless on E Grant Rd in Tucson?
Yes, there are several other Cricket Wireless Authorized Retailer locations nearby, providing options for mobile phone accessories and service.
What nearby services can customers access after visiting Cricket Wireless on E Grant Rd?
Nearby, customers can visit TitleMax Title Loans for notary services, Jackson Hewitt Tax Service for tax assistance, or Deseret Industries for thrift shopping.
Are there convenient amenities near Cricket Wireless for errands or shopping?
Yes, customers can visit Rent-A-Center for furniture and electronics rentals, Super Laundromat for laundry services, Five Below for discount fashion and crafts, and Fry's Food Store for groceries.
How can knowing nearby places help when visiting Cricket Wireless in Tucson?
Knowing nearby places like UPS Access Point locations for shipping, automotive services from European Service and Desert Diamond Motors, or furniture stores like Complete Furniture can help customers plan multiple errands effectively in one trip.