Best Buy

Reviews

• NC

  N Car

  5 days ago
  1.0
  DO NOT BUY! Salesman was not knowledgable about anything and sold us the wrong mount. Paid for installation and when they arrived found that we had been sold the WRONG mount! So the WE had to journey back to the store, return mount and but=y a more expensive one. By this time the clueless salesman blew us off and would not return messages. BTW ALL calls to BB go to some corporate center where you spend hours on hold only to find the phone agents clueless. On the 3rd attempt, the installers slap the TV on the wall only to find later the sound bar they sold us was malfunctioning . Still working on this, but since BB never answers the phone we are stuck with an expensive wall ornament. Clueless salespeople, incompetent installers, and NO support!
• LM

  Liam Matthews

  Nov 14, 2025
  5.0
  New GM took over the store in mid October seems like a great Hire awesome buying experience staff was super helpful.
• PT

  phyo han thwin

  Nov 13, 2025
  4.0
  Not so much items available to choose. Mostly you have to order online and that would be better choice for availability. Not so much staffs to ask around. But they are friendly and very welcoming.
• CB

  Christina Brown

  Nov 8, 2025
  4.0
  Guilleromo's help with our purchase of a new TV and sound system. We had wondered the TV section to quite some time wondering if we should leave because we had been being ignored. An employee actually came to where we were and asked another customer if they needed help and then walked away. That customer had been there a fraction of the time. If it wasn't for Guillermo, we would have went elsewhere to spend our few grand budget. My only feedback besides an amazing supervisor is to train other employees to not judge a book by it's cover. We most definitely spent more money then the customer who was offered help when we weren't 🤷‍♀️
• FG

  frank gray

  Oct 26, 2025
  1.0
  Went in to get information about and possibly buy a dash cam on 10/24/2025. There was maybe 2 other customers in the store with possible 15 employees. Not only was I not helped at all, nobody acknowledged me at all. It was like I was invisible. I was surprised that so many employees just stand around not willing or wanting to help a customer. Needless to say I walked out, again no acknowledgment, no thanks for coming in. How do they stay in business?

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