Brand Certified
Best Buy
4.1(2991 reviews)
Certified by Best Buy • Feb 22, 2026
Business Details
5311 S Calle Santa Cruz, Tucson, AZ
85706, United States
Certified by Best Buy • Feb 22, 2026
(520) 294-7660
Certified by Best Buy • Feb 22, 2026
https://stores.bestbuy.com/az/tucson/5311-s-calle-santa-cruz-1112.html/?ref=NS&loc=ns100
Certified by Best Buy • Feb 22, 2026
About
Certified by Best Buy • Feb 22, 2026
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Best Buy • Feb 22, 2026
Hours
Certified by Best Buy • Feb 22, 2026
Reviews
4.1
2,991 reviews
5 stars
1,691
4 stars
648
3 stars
280
2 stars
112
1 star
260
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including long wait times and unhelpful staff.
Product Availability
Customers expressed frustration over the lack of product availability and issues with online ordering.
Staff Knowledge
While some staff were praised for their knowledge and helpfulness, others were criticized for being unresponsive or unhelpful.
Store Experience
The store environment received mixed reviews, with some customers appreciating the selection while others found it lacking.
- TBTerry Burgess1 day ago5.0Fast friendly service.
- HHHenrik HambergFeb 17, 20261.0More focused on my current phone bill and carrier v.s helping out a customer. Poor customer service. Bought my fit bit at Target instead.
- KBKevin BaldwinFeb 15, 20264.0This is a smaller best buy so it's limited but the employees are very helpful and eager.
- RPRafael Leon PinedaFeb 4, 20265.0Buena tienda de electrónicos, lo malo es que ya no venden productos de DJI
- GGGuillermo GalindoJan 19, 20261.0"I can't" is all I heard. We can't buy the phone we want online, we can't buy it from another store in town that has it in stock from this location. The website sucks the app sucks, Bestbuy will go out of business by their own lack of effort. Good riddance.
Frequently Asked Questions About Best Buy
What are the operating hours of Best Buy in Tucson?
Best Buy in Tucson is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sunday.
What types of products can I find at Best Buy on S Calle Santa Cruz?
You can shop for TVs, computers, appliances, home electronics, cameras, and more at Best Buy in Tucson.
Does Best Buy offer in-store and curbside pickup services?
Yes, Best Buy offers both in-store pickup and curbside pickup services for your convenience.
Can I get computer repair and Geek Squad support at this Best Buy location?
Yes, this Best Buy location provides Geek Squad support, including computer repair and IT services.
Is the Best Buy on S Calle Santa Cruz wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
How can I contact Best Buy Tucson for inquiries or support?
You can reach Best Buy Tucson by phone at +1 520-294-7660 or visit their website at https://stores.bestbuy.com/az/tucson/5311-s-calle-santa-cruz-1112.html
Are there popular nearby shopping options to visit before or after shopping at Best Buy?
Yes, nearby shopping options include the Tucson Spectrum, Spectrum Mall, Nike Factory Store - Tucson, and JCPenney, offering a wide range of retail experiences.
Where can I find dining options near Best Buy Tucson?
Nearby dining includes places like Peter Piper Pizza for pizza and buffet-style meals, perfect for a meal before or after your shopping trip.
Are there fitness centers near the Best Buy store at 5311 S Calle Santa Cruz?
Yes, LA Fitness is located nearby, providing gym and active life facilities for your fitness needs.
What other services are available near Best Buy Tucson that customers might find useful?
Nearby services include Amazon Locker locations for package pickup, physical therapy centers like ATI Physical Therapy, and dental services such as Tucson Spectrum Dentistry.
Brand Certified Facts from Best Buy
Best Buy partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website