VCA University Animal Hospital

4.7
1174 reviews

About

VeterinariansVeterinary Clinics & HospitalsVeterinary Specialty ServicesVeterinarian Emergency ServicesVeterinary Information & Referral ServicesPet ServicesPet GroomingPet Boarding & Kennels
The Day Care and Boarding at VCA University Animal Hospital offers luxury boarding facilities, with extended hours, providing pampered boarding for your pets of all breeds and sizes. Accommodations include spacious large indoor runs, state of the art cleaning and ventilation systems, and non-slip flooring. Dogs are walked numerous times a day in our spacious, and landscaped, enclosed yards. Cats are housed in a sunny cattery that features spacious condos with separate areas for relaxing, eating and play. All stays include calming music to reduce stress, comfortable bedding and two meals daily. Our guests receive daily exercise, brushing, play, love, and attention. Our well-trained, caring staff provides gentle and loving care for your pets.

Location

VCA University Animal Hospital
2500 S Hardy Dr, Tempe, AZ
85282, United States

Hours

Reviews

4.6
1,088 reviews
5 stars
923
4 stars
65
3 stars
27
2 stars
18
1 star
55

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Many customers praised the staff for their kindness, compassion, and genuine concern for pets and their owners.

Professional Staff

The veterinary team is frequently described as knowledgeable, professional, and attentive, providing thorough explanations and support.

Customer Service Issues

Some reviews highlighted poor customer service experiences, including scheduling problems and unhelpful responses from staff.

Pricing Concerns

Several customers expressed dissatisfaction with the high costs of services, feeling that prices were excessive or unclear.

Positive Experiences

Overall, many customers reported positive experiences, recommending the clinic for its caring environment and quality of care.
  • JB
    Jason Borges
    Nov 11, 2025
    5.0
    I’ve used VCA Animal Hospitals for years for the reliability and decent staff. Having recently moved to Phoenix, I brought my dog here for his latest vaccines and am quite happy with them.
  • VS
    Victoria Sanborn
    Nov 1, 2025
    5.0
    They treat their patients like the family members that they are. No less important than human family. I like that. We were there for a check up and vaccines. I like using the VCA app for making appointments, getting receipts and referring back to past appointments.
  • JC
    Johnny Chingas
    Oct 27, 2025
    5.0
    The Dr was checking on my dogs status even on the weekend. Very good people and Dr's that truly show they care. Highly recommend this facility for any pet
  • TB
    Tatum Boxley
    Oct 21, 2025
    5.0
    I was scheduled later in the week but Roxanne called me and helped me get an earlier appointment to get my kitten seen. She was able to work with my schedule and you could really tell she cared about every animal that came in the door. All the staff is amazing and provided amazing education about what was going on! The visit was affordable and they were able to provide a military discount.
  • SM
    Steven Michael
    Oct 21, 2025
    5.0
    I can’t say enough great things about University Animal Hospital! My dog Apollo recently needed surgery, and I was incredibly anxious, not only about his health but also the potential costs. From the very beginning, the staff was kind, professional, and understanding. Dr. Koch, who performed Apollo’s surgery, was amazing, skilled, thorough, and truly compassionate. What meant the most to me was how he worked with me financially to help keep the cost down without compromising the quality of care. It was clear that he genuinely cared about Apollo’s well-being, and that kind of support is something I’ll never forget. Apollo is now recovering beautifully, and I’m so grateful to have a vet that treats pets and their owners with such respect and empathy. They will be the only vet I will use from here on out! I highly recommend University Animal Hospital and Dr. Koch to anyone looking for trustworthy, supportive, and expert veterinary care. Thank you again for everything!

Frequently Asked Questions About VCA University Animal Hospital

What types of pets does VCA University Animal Hospital provide care for?

VCA University Animal Hospital offers care for a variety of pets including cats, dogs, aviary pets, exotics, pocket pets, rabbits, and reptiles.

What are the operating hours of VCA University Animal Hospital?

The hospital is open Monday through Friday from 7:00 AM to 7:00 PM, and on Saturday and Sunday from 8:00 AM to 4:00 PM.