The Day Care and Boarding at VCA University Animal Hospital offers luxury boarding facilities, with extended hours, providing pampered boarding for your pets of all breeds and sizes. Accommodations include spacious large indoor runs, state of the art cleaning and ventilation systems, and non-slip flooring. Dogs are walked numerous times a day in our spacious, and landscaped, enclosed yards. Cats are housed in a sunny cattery that features spacious condos with separate areas for relaxing, eating and play. All stays include calming music to reduce stress, comfortable bedding and two meals daily. Our guests receive daily exercise, brushing, play, love, and attention. Our well-trained, caring staff provides gentle and loving care for your pets.
Many customers praised the staff for their kindness, compassion, and genuine concern for pets and their owners.
Professional Staff
The veterinary team is frequently described as knowledgeable, professional, and attentive, providing thorough explanations and support.
Customer Service Issues
Some reviews highlighted poor customer service experiences, including scheduling problems and unhelpful responses from staff.
Pricing Concerns
Several customers expressed dissatisfaction with the high costs of services, feeling that prices were excessive or unclear.
Positive Experiences
Overall, many customers reported positive experiences, recommending the clinic for its caring environment and quality of care.
JB
Jason Borges
Nov 11, 2025
5.0
I’ve used VCA Animal Hospitals for years for the reliability and decent staff. Having recently moved to Phoenix, I brought my dog here for his latest vaccines and am quite happy with them.
VS
Victoria Sanborn
Nov 1, 2025
5.0
They treat their patients like the family members that they are. No less important than human family. I like that. We were there for a check up and vaccines.
I like using the VCA app for making appointments, getting receipts and referring back to past appointments.
JC
Johnny Chingas
Oct 27, 2025
5.0
The Dr was checking on my dogs status even on the weekend. Very good people and Dr's that truly show they care. Highly recommend this facility for any pet
TB
Tatum Boxley
Oct 21, 2025
5.0
I was scheduled later in the week but Roxanne called me and helped me get an earlier appointment to get my kitten seen. She was able to work with my schedule and you could really tell she cared about every animal that came in the door. All the staff is amazing and provided amazing education about what was going on! The visit was affordable and they were able to provide a military discount.
SM
Steven Michael
Oct 21, 2025
5.0
I can’t say enough great things about University Animal Hospital! My dog Apollo recently needed surgery, and I was incredibly anxious, not only about his health but also the potential costs. From the very beginning, the staff was kind, professional, and understanding.
Dr. Koch, who performed Apollo’s surgery, was amazing, skilled, thorough, and truly compassionate. What meant the most to me was how he worked with me financially to help keep the cost down without compromising the quality of care. It was clear that he genuinely cared about Apollo’s well-being, and that kind of support is something I’ll never forget.
Apollo is now recovering beautifully, and I’m so grateful to have a vet that treats pets and their owners with such respect and empathy. They will be the only vet I will use from here on out! I highly recommend University Animal Hospital and Dr. Koch to anyone looking for trustworthy, supportive, and expert veterinary care. Thank you again for everything!
Frequently Asked Questions About VCA University Animal Hospital
What types of pets does VCA University Animal Hospital provide care for?
VCA University Animal Hospital offers care for a variety of pets including cats, dogs, aviary pets, exotics, pocket pets, rabbits, and reptiles.
What are the operating hours of VCA University Animal Hospital?
The hospital is open Monday through Friday from 7:00 AM to 7:00 PM, and on Saturday and Sunday from 8:00 AM to 4:00 PM.
What types of services does VCA University Animal Hospital offer?
Services include advanced dental care, allergy and itchy skin care, cardiology, chemotherapy, diabetes care, digital radiology, general surgery, in-house lab & pharmacy, internal medicine, laser surgery, microchipping, orthopedic surgery, parasite control, pet boarding and grooming, physical exams, senior pet wellness, spay & neuter, vaccinations, and more.
Does VCA University Animal Hospital provide pet boarding facilities?
Yes, they offer luxury pet boarding with spacious indoor runs, calming music, comfortable bedding, and daily exercise and attention for pets of all breeds and sizes.
What payment methods are accepted at VCA University Animal Hospital?
Payments can be made using American Express, Cash, Check, Discover, MasterCard, and Visa.
Is the VCA University Animal Hospital accredited or associated with any veterinary organizations?
Yes, it is accredited and associated with the American Animal Hospital Association (AAHA), the American Association of Feline Practitioners (AAFP), and is recognized as a Cat Friendly Practice®.
Where is VCA University Animal Hospital located?
It is located at 2500 S Hardy Dr, Tempe, AZ 85282, United States.
Which nearby pet-related services might be useful for VCA University Animal Hospital customers?
Nearby services include University Vet Hospital and TLC House & Pet Sitting Service, which offer veterinary care and pet boarding options respectively, providing additional resources for your pet's health and care.
Are there any nearby recreational spots customers can visit when they come to VCA University Animal Hospital?
Yes, customers can visit nearby recreational sites such as AZ Bouldering Project and Bouldering Project, both rock climbing gyms located near the hospital, ideal for some active leisure before or after your visit.
What local amenities are available near VCA University Animal Hospital for visitors?
Local amenities near the hospital include Star Fisheries for seafood dining, Tempe Elks Lodge for social events, and American Furniture Rentals for furniture needs, allowing visitors to combine their visit with other errands or leisure activities.