Many customers praised the staff for their kindness, compassion, and thoroughness in caring for pets.
Pricing Concerns
Several reviews highlighted high prices and perceived upselling of services, leading to dissatisfaction.
Mixed Experiences
While many customers had positive experiences, some reported misdiagnoses and poor communication, leading to frustration.
Efficient Service
Customers appreciated the quick and efficient service, especially for urgent care needs.
Long-term Trust
Many long-time clients expressed loyalty and trust in the clinic, often citing decades of positive experiences.
AM
Alexis May
5 days ago
5.0
We drive an hour to take our dog to this vet specifically, we love it here! Vets are always so nice and knowledgeable and treat my pets with care.
MS
Melissa S
Nov 17, 2025
5.0
I asked a friend who the veterinarian she used was and she gave me the number for them. The doctor and all the staff are so knowledgeable . They take the time to explain everything and answer all questions. It’s only been a few days but I can see my mom’s dog looking and feeling better. I would highly recommend this clinic for all your veterinary needs.
WK
Will .Kunkel
Oct 28, 2025
5.0
Shelby and Dr Popoff were fantastic with our cat. Very kind and considerate!
TD
Tamara Dane
Oct 3, 2025
1.0
Money hungry clinic. They’ll do anything to get something out of view during your visit and quoted me a ridiculous amount to treat my pet. Had to take him to a clinic in Mexico for full treatment for a fraction of the price!! Don’t go here, they care about your money and not your pet.
BW
Bryonne Williams
Sep 18, 2025
5.0
My newly adopted 10 year old westie wasn't feeling so well. I had called other vets earlier in the day with no luck on getting Sis in to get seen.
To be honest, I was reluctant to try this location because I expected the services to be very expensive. However when I called and spoke to one of the receptionists, she directed me to their website to fill out a short form to take advantage of their "first exam free" discount. She also booked Sis for the same day, just a few hours later.
I'll spare the unfortunate details of the diagnosis and action we had to take, but I want to commend the entire staff on such a wonderful job they did taking care of us today. We were:
*Reassured continuously
*Thoroughly educated about her condition, plan of action, and all pricing options
*Treated with such kindness and compassion
*Fortunate enough to have them work with us on the final bill
They really care about the pets here. I will never recommend any other vet to anyone else. This place is special.
Lastly, a big THANK YOU to the doctor that helped us today for her delicate care in such a difficult situation.
RIP Sis 🩷
Frequently Asked Questions About VCA Tri City Animal Hospital and Acacia Cat Hospital
What are the operating hours of VCA Tri City Animal Hospital and Acacia Cat Hospital?
The hospital is open Monday to Friday from 8:00 AM to 5:00 PM, Saturday from 8:00 AM to 2:00 PM, and closed on Sundays.
Which types of pets does VCA Tri City Animal Hospital and Acacia Cat Hospital care for?
They provide care primarily for cats and dogs.
What advanced medical services does VCA Tri City Animal Hospital offer?
Services include advanced care, internal medicine, diagnostics, disease treatment, allergy relief, diabetes treatment for canine and feline, heartworm disease treatment, and preventive care among others.
Is VCA Tri City Animal Hospital accredited by any professional associations?
Yes, it is accredited by the American Animal Hospital Association (AAHA).
Are there any promotions for new clients at VCA Tri City Animal Hospital?
Yes, new clients can get a Free First Exam coupon by visiting their website.
How can I contact VCA Tri City Animal Hospital?
You can call their local phone number at +1 480-968-9236 or the main phone number at +1 602-777-3822.
Where is VCA Tri City Animal Hospital located?
It is located at 1845 E Broadway Rd, Suite 102, Tempe, AZ 85282, USA.
Are there any good places to eat near VCA Tri City Animal Hospital?
Yes, nearby dining options include Nandini Indian Cuisine, SALT Sea And Land Tacos, Sea And Land Taco, Herb N Flavors (Mediterranean), Royal Taj (Indian), and Old Town Taste (Chinese and Asian cuisine).
What local health-related services are near VCA Tri City Animal Hospital?
Nearby health services include Medi-ssage Health for physical therapy, Valley Care Clinic, Chrysalis Children’s Clinic, Phoenix Pointe Psychiatry, Endless Vitality, and doctors Allan Buenaventura, FNP-BC and Wilfredo Concio, FNP-C.
Are there pet clinics close to VCA Tri City Animal Hospital?
Yes, Tempe Pet Clinic is located nearby for additional veterinary services.