Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Taylor, AZ. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Customers frequently praised the staff for being knowledgeable and helpful, particularly highlighting Kasey and Savannah.
Customer Service
Overall, customer service was described as friendly and accommodating, though some negative experiences were noted.
Wait Times
Many customers expressed frustration with long wait times, often exceeding expectations, even with appointments.
Professionalism
While most staff were noted for their professionalism, a few reviews mentioned instances of rudeness and unprofessional behavior.
Store Cleanliness
The store was generally reported as clean and organized, contributing positively to the customer experience.
JJ
Jane Jones
Oct 21, 2025
5.0
Michael did amazing fixing my issues!! I truly don’t know what I would have done without him today!! Ended up with a new phone but he made it an absolutely amazing experience!! Thank you for your assistance today Michael you’re the best!!
SR
Steven Rodriguez
Aug 28, 2025
5.0
Kasey, We will miss you, enjoy your move to Showlow.
JL
Joshua Lunn
Aug 27, 2025
5.0
The staff were knowledgeable and quite helpful. I couldn’t be happier with my experience
KB
Kristine Beaudin
Jul 15, 2025
5.0
Kasey who was located at the store was awesome, she knew her stuff and everything worked out better than expected...
JT
Jerry Thompson
Jul 7, 2025
3.0
All my expectations came to fruition however it could have taken less time