Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon authorized retailer in Taylor, AZ. Our team provides a simple and helpful experience for every guest. You can shop the latest Verizon phones, tablets, smartwatches, home internet options, accessories, and device protection.
We support both personal and business accounts. Our store consultants can help you upgrade devices, manage plan changes, add new lines, and set up products for home or business use.
Frontier Internet is also available at this location, with strong offers for homes and businesses in the area.
Visit us for reliable wireless service, expert support, and solutions that fit your needs.
Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting Kasey and Michael for their exceptional service.
Wait Times
Several reviews mentioned long wait times, with some customers expressing frustration over being ignored or having to wait excessively despite having appointments.
Mixed Experiences
While many customers had positive interactions, there were notable complaints about specific staff members being rude or unprofessional, impacting the overall experience.
Store Environment
The store was generally described as clean and organized, contributing to a pleasant shopping atmosphere.
TR
Travis Rowland
Feb 13, 2026
5.0
Customer service is always pleasant!
AP
Alex Porras
Dec 31, 2025
1.0
Won't let me speak directly to the store in my area, all of the call center reps give an attitude when you tell them you want to speak to the store in my city directly
AM
Amber Mitchell
Dec 23, 2025
5.0
Amazing and very patient
JJ
Jane Jones
Oct 21, 2025
5.0
Michael did amazing fixing my issues!! I truly don’t know what I would have done without him today!! Ended up with a new phone but he made it an absolutely amazing experience!! Thank you for your assistance today Michael you’re the best!!
RP
Rex Packard
Apr 22, 2016
1.0
It sucks going in there they don't know what they're doing your alot better off going to Showlow or Lakeside