About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Taylor, AZ. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
386 reviews
5 stars
314
4 stars
18
3 stars
10
2 stars
12
1 star
32
What are people saying?
AI-generated from recent customer reviews
Staff Knowledge
Customers frequently praised the staff for being knowledgeable and helpful, particularly highlighting Kasey and Savannah for their expertise.
Customer Service
While many reviews commended the friendly and professional service, several customers reported long wait times and poor acknowledgment during busy periods.
Mixed Experiences
Some customers had negative experiences with specific staff members, citing rudeness or unprofessional behavior, which contrasted with the generally positive feedback about other employees.
Store Organization
The store was noted for being clean and organized, but there were complaints about the need for more staff to handle customer volume effectively.
- APAlex PorrasDec 31, 20251.0Won't let me speak directly to the store in my area, all of the call center reps give an attitude when you tell them you want to speak to the store in my city directly
- AMAmber MitchellDec 23, 20255.0Amazing and very patient
- JJJane JonesOct 21, 20255.0Michael did amazing fixing my issues!! I truly don’t know what I would have done without him today!! Ended up with a new phone but he made it an absolutely amazing experience!! Thank you for your assistance today Michael you’re the best!!
- SRSteven RodriguezAug 28, 20255.0Kasey, We will miss you, enjoy your move to Showlow.
- JLJoshua LunnAug 27, 20255.0The staff were knowledgeable and quite helpful. I couldn’t be happier with my experience
Frequently Asked Questions About Verizon
What types of products does Victra offer at the Taylor, AZ location?
Victra offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What brands are available at Victra in Taylor, AZ?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and many accessory brands like Otterbox, Casemate, and Mophie.
What are the store hours for Victra in Taylor, AZ?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sundays from 10:00 AM to 5:00 PM.
Does Victra offer in-store pickup services?
Yes, Victra offers in-store pickup for customers who order online.
What payment options does Victra accept?
Victra accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Is the Victra store in Taylor, AZ wheelchair accessible and welcoming to LGBTQ+ customers?
Yes, the store welcomes LGBTQ+ customers and provides an inclusive shopping environment. Free Wi-Fi is also available.
Are there nearby restaurants where customers can dine before or after visiting Victra?
Yes, popular nearby dining options include W and Z Asian Bistro and Sushi Bar, Subway, Pizza Hut, Burger King, and Taco Bell.
What nearby public transit options are available to help customers reach Victra?
Customers can use the Greyhound bus stop located at Walmart near Victra to reach the store conveniently.
Are there any nearby shops or services to visit along with Victra?
Yes, customers can also visit Wonder Melon farmers market, Discount Vapes, CVS Pharmacy, or get beauty treatments at Acute Nail Salon nearby.
Where is Victra located and how can I contact them?
Victra is located at 725 N Main St, Ste A, Taylor, AZ 85939. You can contact them by phone at +1 928-536-2221 or email Info@victra.com.