Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Surprise’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.6
557 reviews
5 stars
487
4 stars
18
3 stars
10
2 stars6
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Jay and Stephanie, for their exceptional service, knowledge, and willingness to help.
Technical Support
Many reviews highlighted the staff's ability to resolve technical issues and assist with phone setups, making the process easy for customers.
Sales Experience
Several customers noted positive experiences with purchasing new phones and plans, often mentioning good deals and savings.
Mixed Experiences
While many reviews were positive, some customers expressed frustration with billing issues and perceived misleading promotions.
- PJPaulo Jacobe2 days ago5.0Had a great experience with this Verizon store, especially with the help of Greg! He was very patient, helpful, and kind. I recommend asking him for any help and questions! Thanks Greg! :)
- GFGabriele Frazier4 days ago5.0This gentleman by the name of Jay is definitely recommendable to anybody who would want to purchase anything through Verizon. He is a pleasure to work with and he was very Helpful!
- ZZzwarte34Dec 30, 20255.0Jay was very helpful in looking over my account.
- JOjoana olivoDec 13, 20255.0Mike Romero answered all my questions which were many. And made my phone switch over smooth like butter. He let me know he is a store coach and if this the coaxing the new employees receive than training than customers will be well taken care of.
- JOJamie OvistDec 11, 20255.0I cannot thank Stephanie enough for all the help on my new phone. She went above and beyond and got me all hooked up. Thank you so much.
Frequently Asked Questions About Verizon
Where is Verizon located in Surprise, AZ?
Verizon is located at 16487 W Bell Rd, Ste 101, Surprise, AZ 85374.
What are the store hours for Verizon at this location?
The store is open Monday through Saturday from 8:00 AM to 8:30 PM, and Sunday from 10:00 AM to 7:00 PM.
Do I need an appointment to visit this Verizon store?
No, appointments are not required to visit this Verizon location.
What brands and devices can I find at this Verizon store?
You can find devices and accessories from Verizon, Apple, Samsung, Motorola, Google, LG, HTC, Asus, and more.
Does this Verizon store offer in-store pickup?
Yes, this location offers in-store pickup for orders.
What payment methods are accepted at the Verizon store?
They accept American Express, Discover, Mastercard, and Visa payment options.
Can I pay my Verizon bill at this location?
Yes, you can pay your Verizon bill in-store at this Verizon Authorized Retailer.
What nearby restaurants can I visit before or after shopping at Verizon?
You can visit nearby restaurants such as Denny's, Babbo Italian Eatery, McDonald's, Taco Bell, Popeyes Louisiana Kitchen, Sakura Sushi Teppan Steak, and Dickey's Barbecue Pit.
Are there nearby fitness or beauty services close to Verizon for a convenient visit?
Yes, nearby you will find LA Fitness for workouts, Mood Beauty Studio for beauty treatments, Sport Clips Haircuts, and Angel Nails & Spa for nail and waxing services.
What other mobile phone stores are located near this Verizon store?
Nearby mobile phone stores include Cellular Sales, another Verizon location, Sam's Club, and T-Mobile.