Geek Squad

3.8
36 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
13711 W Bell Rd, Surprise, AZ
85374, United States

Hours

Reviews

3.8
36 reviews
5 stars
24
4 stars
1
3 stars
0
2 stars
1
1 star
10
  • CB
    Cody Barlas
    Jun 15, 2025
    5.0
    I have brought my PC here 3 times now for either parts installation or diagnostics. This last time though I had a wonderful experience checking in my PC with Michael. He was not only knowledgeable but was just a delight to deal with. I also have to shout out Maximo, I received a call right at closing time letting me know my PC is ready, they could have called me tomorrow but took the extra time at the end of their day to at least let me know. I have to say this GS station has some AMAZING employees working for them and I only hope their bosses know it! I appreciate you guys!
  • GR
    Gary R
    May 8, 2025
    5.0
    There before
  • LS
    Lee Stanbro
    Mar 3, 2024
    1.0
    Great business model, have everyone working there stand around talking for an hour but tell a kid who just wants his laptop looked at that “he needs to book an appointment”. Customer service is dead.
  • MC
    Mary Clifford
    Jun 10, 2023
    1.0
    They won't come out to work on a laptop I was told and I am not able to get in. I'll never shop at Best Buy or call the Geek squad again.
  • SK
    sharon keefe
    Jul 7, 2016
    5.0
    I had Matt Starla come out and help me set up my iMac to new internet service and clean up my computer. He was great. Very knowledgeable and did not talk down to me as I am 75 yrs old and not very "techy" Then my son couldn't connect to the internet as the password had been changed and I called Matt and he was off duty but called us right back anyway. Thanks Matt for everything and I will keep your info as I will ask for you when I need help again

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Surprise, AZ provide?

Geek Squad offers tech repair, setup, and support services including computer and mobile phone repair, data recovery, and TV mounting.

Where is Geek Squad located in Surprise, AZ?

Geek Squad is located at 13711 W Bell Rd, Surprise, AZ 85374.