Brand Certified
Best Buy
4.0(2546 reviews)
Certified by Best Buy • Apr 05, 2026
Business Details
13711 W Bell Rd, Surprise, AZ
85374, United States
Certified by Best Buy • Apr 05, 2026
(623) 546-3108
Certified by Best Buy • Apr 05, 2026
https://stores.bestbuy.com/az/surprise/13711-w-bell-rd-787.html/?ref=NS&loc=ns100
Certified by Best Buy • Apr 05, 2026
About
Certified by Best Buy • Apr 05, 2026
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Best Buy • Apr 05, 2026
Hours
Certified by Best Buy • Apr 05, 2026
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 8:00 PM
Reviews
4.0
2,546 reviews
5 stars
1,352
4 stars
531
3 stars
263
2 stars
119
1 star
281
- UUUnknown Unknown6 days ago1.0Improper costumer service knowledge.Sold me on a plan that couldn't do the job. I lost 1500$ because they couldn't transfer everything from my laptop . They have no ideea what they are doing or selling . Stay away from geek squad because they will mess you up if you have money invested in laptops. Follow up the response i just invested another 600$ to add my programs back into my laptop after i already dumped 1500 to re-dowloand the softwear. If u want to help pay me back my money i got receipts for the looses. I will send to corporate for further action because this is bulshit what you guys are doing.
- BMBerto MorenoMar 25, 20261.0This location sucks... They Price Match to there convenience.. Never shop there again... Best Buy limits themselves on what they want to price match.. Straight from the Website and they said they couldnt do it... Zero Customer service
- TATamara ArchuletaMar 23, 20265.0Used them to purchase my new phone. Due to my phone carrier unwilling to help with a couple of issues. I went in and signed up for their Geek Squad help. Worth every penny, and it will be a source for all my home electronics included in signing up with the Squad. Tyler was wonderful.
- WGWilliam GrutterMar 21, 20265.0Bought a 75 tv, arranged delivery. Gave them my AZ address. Next day, received notice it would be delivered the following day to my MI address! Went back to the store and rearranged the delivery (they were VERY helpful!). Ended up extending the delivery an additional day. Delivery guys were excellent. Called 30mins out and upon arrival. Very efficient and respectful. Well done.
- BWBrandon WilliamsMar 19, 20261.0Terrible customer service; saw 4 of an item I wanted to purchase behind the register wednesday evening (item online is listed in-store only.) Employee informs me they cannot be sold that night and will be available in the morning. Manager in the morning thursday 3/19 shrugs his shoulders about the item rather than assisting.
Frequently Asked Questions About Best Buy
What are the operating hours of Best Buy in Surprise, AZ?
Best Buy in Surprise, AZ is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy in Surprise offer curbside pickup?
Currently, Best Buy in Surprise, AZ offers same day in-store pickup but does not provide curbside pickup services.
What types of products can I find at Best Buy in Surprise?
You can shop for TVs, computers, appliances, cameras, and more at Best Buy in Surprise, AZ.
Is there expert or technician support available at Best Buy in Surprise?
Yes, Geek Squad support is available at Best Buy for expert advice and technical services including service and repair.
Does the Best Buy location in Surprise have wheelchair accessible entrances?
Yes, Best Buy in Surprise has wheelchair accessible entrance to accommodate all customers.
What payment methods are accepted at Best Buy in Surprise?
Best Buy in Surprise accepts debit cards, checks, and does not require cash only.
Can I recycle electronics at Best Buy in Surprise?
Yes, Best Buy in Surprise offers electronics recycling services for your convenience.
What nearby shopping centers can I visit when I go to Best Buy in Surprise?
You can visit Surprise Marketplace, a nearby shopping center where you can explore various stores and groceries before or after shopping at Best Buy.
Are there dining options near Best Buy in Surprise?
Yes, nearby you can find restaurants like Olive Garden for Italian cuisine and Red Lobster for seafood, perfect for dining out before or after your visit.
If I need beauty or personal care items near Best Buy in Surprise, where should I go?
You can visit nearby stores like Ulta Beauty, Charlotte Tilbury, or Benefit Cosmetics BrowBar for a variety of beauty and spa services and supplies.
Brand Certified Facts from Best Buy
This information is certified by Best Buy and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 05, 2026Yext Knowledge Graph
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