Verizon

4.8
182 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Scottsdale’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Location

Verizon
10590 N 114th St, Scottsdale, AZ
85259, United States

Hours

Reviews

4.8
173 reviews
5 stars
162
4 stars
0
3 stars
1
2 stars
1
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous customers praised the exceptional customer service provided by various representatives, particularly highlighting Paul, Michael, and Zach for their knowledge, patience, and professionalism.

Knowledgeable Staff

Many reviews noted the staff's expertise in handling complex issues, with specific mentions of representatives like Paul, Michael, and Daniel who provided thorough explanations and solutions.

Store Environment

Customers appreciated the cleanliness and organization of the store, contributing to a positive shopping experience.

Problem Resolution

Several customers reported successful resolutions to their issues, often crediting specific representatives for their diligence and commitment to customer satisfaction.

Repeat Visits

Many customers expressed a desire to return to the store and specifically request certain representatives, indicating a strong level of trust and satisfaction with the service received.
  • CB
    Connor Burwell
    2 days ago
    5.0
    Zach, Spencer and Michael helped me all out and getting my new phone set up!
  • FC
    Fran Charlton
    3 days ago
    5.0
    Paul Walker is the reason I chose to stay with Verizon. He spent a great deal of time with me to remedy a mess others created. . He patiently, kindly, readily dove in and corrected billing errors. He is professional, competent and was more than willing and eager to take on the task of satisfying a customer. He is a lovely gentleman and I would have him in a heartbeat work for my company. Because of his efforts to correct and satisfy me, I have switched my internet service and phone service to Verizon. I highly recommend anyone entertaining the thought of switching services to speak with Paul. Verizon - please make sure Paul is recognized for his outstanding customer service.
  • EA
    Elise Andres
    5 days ago
    1.0
    I am not trying to be rude or mean with this review as Dallas was very helpful and kind! 5 stars to him for good service! He was the only employee there to help me. My devices, however have not been set up correctly as I’ve came into the store before and tried to set up my watch/ipad and one of the other representatives who is there was very rude and short with his personality. He retreated to the break room when I needed help. Not nice. He claimed that getting my technology set up was a tech-support and cellular issue. None of my devices except my iPhone that I have are connected to cellular yet when I have a line paid for. It seems as if verizon cannot help me connect a cellular device. I would love for this to all be set up and I’ve talked to tech-support, but they could not help me set this up. I also really do not want to have to go to the store again as I do not live in Scottsdale. All I want is for my Internet to work properly and my devices to be connected to cellular that is paid for. Please help.😊 Also, I noticed the responses to the negative reviews are clearly done with AI. They just want you to reach out to tech-support online. It seems which is the problem to start with. Tech support can’t solve my issue. I would appreciate it if someone responded to my review, actually giving me a contact of someone who can help me who is a real person and not an AI bot. Thank you!
  • VV
    Vincent
    Oct 30, 2025
    1.0
    This store lacks integrity and has bad leadership. I highly suggest finding a different store to do business with.
  • MG
    Michael Gamarano
    Oct 26, 2025
    1.0
    Terrible company. Terrible store. Terrible leadership with no integrity. Will be switching providers at the top of the year.

Frequently Asked Questions About Verizon

What is the address of the Verizon store in Scottsdale?

The Verizon store is located at 10590 N 114th St, Scottsdale, AZ 85259.

What brands of smartphones and devices does this Verizon store support?

This store supports Verizon, Apple, Motorola, Samsung, LG, HTC, Google, and Asus brands.