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Brand Certified

Verizon

4.7
(179 reviews)

Business Details

(480) 630-5260

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Scottsdale’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Scottsdale connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Location

Verizon
2902 N Scottsdale Rd, Scottsdale, AZ
85251, United States

Hours

Reviews

4.7
179 reviews
5 stars
166
4 stars
0
3 stars
2
2 stars
0
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff members like Elliott, Daniel, and Durrell, highlighting their patience and willingness to assist.

Mixed Experiences

While several customers had positive interactions, others reported poor service, including rude behavior and unresolved billing issues.

Product Knowledge

Staff members were frequently noted for their knowledge about products and plans, helping customers find suitable options.

Store Environment

The store was described as clean and welcoming, contributing to a positive shopping experience for many customers.

Billing Issues

Several reviews mentioned confusion and dissatisfaction with billing practices, including unexpected charges and difficulties in resolving issues.
  • JJ
    Jose Jordan
    2 days ago
    5.0
    Cody is the best! He will look at your account and suggest all kinds of ways get a better phone, save money, get a better deal, a better plan.... If you decline any of his suggestions, he won't take it personally but will genuinely smile and say okay. Listen to him carefully and ask lots of questions. He'll answer you in a pleasant way and will show you he really cares. Thanks Cody! We'll see you again. Guaranteed.
  • TT
    Tami Tincker
    Feb 17, 2026
    5.0
    After failed attempts of talking to customer service, I decided to go into the store for assistance and I want to say thank you Daniel for your outstanding help last night. I know you didn't have to step in since you're not my assigned Verizon representative, but I truly appreciated you going the extra mile to resolve my issue. I was having billing problems with the new phones I purchased in December and Daniel took the initiative to get on the phone with Verizon, clearly explain the situation, and make sure all my questions and issues were answered and resolved. I've been extremely pleased with the service I've received from both Chris who I purchased my phones from and Daniel who helped me last night at this Verizon store. Their attention to detail and excellent customer service has not gone unnoticed. Thank you both for your exceptional support.
  • CL
    Claudia Jane Linton
    Feb 10, 2026
    5.0
    I'm very satisfied with Verizon! I have a Google Pixel 9 phone & I have the Internet for my laptop & TV's. Verizon is right there for me if I call, which isn't often. I'm not savvy with technology & they are good at explaining things to me. Thank you, Verizon!
  • MM
    Mark McKeon
    Feb 8, 2026
    5.0
    Nothing but excellent service by Brandon. I bought the new 17 Pro Max. He totally helped me switch everything over to keep my phone exactly the way it was before. Thank you!!
  • JG
    Jeremy G.
    Jan 27, 2026
    5.0
    I attempted multiple times to reach customer service with being on hold for over an hour at one point. I decided to go into the store to change my plan and Elliot was phenomenal. He let me know about the upgrades that were available and helped me choose the correct plan for my budget. Thanks again! I was going to switch to T-Mobile but Elliot made it worth staying with Verizon.

Frequently Asked Questions About Verizon

What services does the Verizon store at 2902 N Scottsdale Rd offer?

The Verizon store offers wireless sales consultations, help upgrading smartphones like Apple iPhone, Samsung Galaxy, Google Pixel, or Motorola, Verizon plans, wireless accessories, exclusive services, and latest promotions.

What are the operating hours for the Verizon store in South Scottsdale?

The Verizon store is open Monday through Saturday from 8:30 AM to 8:30 PM and Sunday from 10:00 AM to 7:00 PM.

Brand Certified Facts from Verizon

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Certified February 22, 2026Yext Knowledge Graph
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