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Brand Certified

Verizon

4.6
(456 reviews)

Business Details

10190 N 90th St, Scottsdale, AZ
85258, United States
(480) 614-4977
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Scottsdale, AZ. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
10190 N 90th St, Scottsdale, AZ
85258, United States

Hours

Reviews

4.6
456 reviews
5 stars
399
4 stars
5
3 stars
5
2 stars
3
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and providing excellent service during their visits.

Staff Knowledge

Numerous reviews highlighted the employees' expertise in handling various issues, from phone upgrades to account management.

Mixed Experiences

While many had positive interactions, some customers reported serious issues with unauthorized changes and poor service, indicating a lack of consistency.

Store Environment

The store was often described as busy but efficient, with minimal wait times reported by several customers.

Recommendations

Several customers highly recommended specific employees, particularly Vincent, Nate, and Abby, for their exceptional service.
  • TH
    Teri Jean Harter
    4 days ago
    5.0
    Walked in at the perfect time as I had been to the corporate location several times and there was a line the employee Angel helped me out and I explained to him I didn’t want to be sold on any extra stuff. I knew what I wanted he made it happen and was very genuine.
  • MA
    Marsha Austin
    6 days ago
    5.0
    Vincent was fantastic fixing my cell phone. I am an elderly lady and boy was the phone messed up. His fix was fantastic. He helped me so much, He is the Best 👌!
  • JN
    John Nelson
    Feb 16, 2026
    5.0
    Vincent was very attentive gave me great promos will be recommending Vincent and this Verizon to my friends and family.
  • LT
    Lydia Torio
    Feb 15, 2026
    5.0
    Sam the salesperson was excellent and very patient to help set up both my phone and Smartphone watch and did above and beyond helping me
  • CL
    Cord Linam
    Jan 30, 2026
    1.0
    Went in to try and ask some questions. They did have 2 customers. But there were also 3 agents. And one just sort of walked around scanning stuff the whole time I was there. Waited about 20 minutes and left.

Frequently Asked Questions About Verizon

What types of wireless devices does Victra offer at its Scottsdale location?

Victra offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, and accessories.

What brands can I find at the Victra Verizon Authorized Retailer in Scottsdale?

You can find brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory brands like Otterbox and Mophie.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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