Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Scottsdale, AZ. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Many customers praised the staff for being helpful, knowledgeable, and providing excellent service during their visits.
Staff Knowledge
Numerous reviews highlighted the employees' expertise in handling various issues, from phone upgrades to account management.
Mixed Experiences
While many had positive interactions, some customers reported serious issues with unauthorized changes and poor service, indicating a lack of consistency.
Store Environment
The store was often described as busy but efficient, with minimal wait times reported by several customers.
Recommendations
Several customers highly recommended specific employees, particularly Vincent, Nate, and Abby, for their exceptional service.
TH
Teri Jean Harter
4 days ago
5.0
Walked in at the perfect time as I had been to the corporate location several times and there was a line the employee Angel helped me out and I explained to him I didn’t want to be sold on any extra stuff. I knew what I wanted he made it happen and was very genuine.
MA
Marsha Austin
6 days ago
5.0
Vincent was fantastic fixing my cell phone. I am an elderly lady and boy was the phone messed up. His fix was fantastic. He helped me so much, He is the Best 👌!
JN
John Nelson
Feb 16, 2026
5.0
Vincent was very attentive gave me great promos will be recommending Vincent and this Verizon to my friends and family.
LT
Lydia Torio
Feb 15, 2026
5.0
Sam the salesperson was excellent and very patient to help set up both my phone and Smartphone watch and did above and beyond helping me
CL
Cord Linam
Jan 30, 2026
1.0
Went in to try and ask some questions. They did have 2 customers. But there were also 3 agents. And one just sort of walked around scanning stuff the whole time I was there. Waited about 20 minutes and left.