Business Details
18251 N. Pima Rd., Scottsdale, AZ
85255, United States
Certified by Verizon • Feb 22, 2026
(480) 585-2376
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Scottsdale, AZ. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.6
237 reviews
5 stars
206
4 stars
7
3 stars2
2 stars2
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and knowledgeable, particularly highlighting employees like Nate, Sam, and Vincent.
Sales Experience
Several reviews noted positive experiences during phone upgrades and purchases, with staff providing clear information and assistance.
Long Wait Times
Multiple customers reported long wait times in-store, with some expressing frustration over inadequate staffing during busy periods.
Billing Issues
A few customers experienced problems with billing and account management, including unauthorized charges and unresolved issues.
- PMPeter MarshallFeb 15, 20265.0Working with Sam feels like you’ve got a friend in the business.
- JTJoellen TenisonFeb 12, 20265.0Nate was incredibly helpful and made a difficult task easy. I highly recommend coming here for assistance setting up your phone line.
- LClauryn castilloFeb 9, 20265.0The team was great and helpful! I will definitely be back.
- NSNicki SwanJan 23, 20265.0We had an amazing experience at Verizon with Angel. He was so helpful and knowledgeable and made the whole process of upgrading our phone so easy. Such a helpful, lovely young man. First class service! Thank you Angel and Verizon.
- SHStephanie HalvorsonJan 19, 20265.0Nate K. has been so helpful and friendly while helping me switch to Verizon after being with ATT after 22 years. He has also been so kind and patient with my parents when they upgraded their phones. He has gone above and beyond and provided us amazing customer service. Thank you Nate!
Frequently Asked Questions About Verizon
What products does Verizon offer at the Scottsdale location?
Verizon in Scottsdale offers wireless devices such as smartphones, tablets, wearable technology, mobile broadband, and accessories including cases and power accessories.
What are the operating hours for Verizon at 18251 N. Pima Rd., Scottsdale?
The Verizon store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Which payment options are accepted at the Verizon Scottsdale store?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Verizon Scottsdale offer in-store pickup for orders?
Yes, in-store pickup is available at this Verizon location.
Which brands can customers find at Verizon Scottsdale?
Customers can find brands like Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory brands such as Otterbox and Incipio.
What services are available at Verizon in Scottsdale?
The store offers services including new lines, device upgrades, new device purchases, and accessories sales.
Is Wi-Fi available for customers visiting Verizon Scottsdale?
Yes, free Wi-Fi is available at the Verizon Scottsdale store.
How can customers combine their visit to Verizon with nearby dining options?
After visiting Verizon, customers can enjoy meals at nearby restaurants like Moe's Roadhouse, The Spot Neighborhood Grill, or Lush Burger, all located near the store.
Are there fitness or recreational venues near Verizon Scottsdale that customers can visit?
Yes, customers can visit nearby gyms and fitness centers such as re-Barre, Karve Studio, and F45 Training DC Ranch after their visit to Verizon.
What nearby services might help customers in the area of Verizon Scottsdale?
Customers can find convenient services nearby including bicycle rentals at Rides N Motion Electric Bike Sales & Rentals and dental care at CJ Dentistry of Scottsdale.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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