Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderTCC
Wireless Zone, Verizon Authorized Retailer, Scottsdale, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 15807 N Frank Lloyd Wright Blvd.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.6
422 reviews
5 stars
367
4 stars6
3 stars
7
2 stars5
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and friendly, particularly highlighting employees like Chase, Shawn, and Destany.
Mixed Experiences
While several reviews commended the service, there were notable complaints about unprofessional behavior from some staff members, particularly Shawn, leading to a negative experience for certain customers.
Store Environment
The store was described as clean and well-organized, contributing to a pleasant shopping experience.
Problem Resolution
Customers appreciated the staff's ability to resolve issues efficiently, with many expressing gratitude for the assistance they received in troubleshooting problems.
- AKAlexander Kramer2 days ago5.0Destiny was a great help and persuaded me to switch services.
- JCJane Failor Crook4 days ago5.0Destany She did. great job.. very pleased!
- EVEnrique Villalejos4 days ago5.0Destany, muy amable, me indico Todo, exelente servicio 20 de 10
- THT J HammerJan 2, 20265.0Destany was super helpful. Definitely recommend her for your troubleshooting help.
- MSmorgan sullivanDec 30, 20251.0They charge a $50 set up fee on top of the activation fee. They literally opened my tablet box and turned it on. Did absolutely nothing else. They charged it for my phone too. So I have to pay $100 for some one to turn on my phone. Robbery. And on top of that o told him I am only using the iPad so my parents can FaceTime their grandchildren. He tries to upsell me to the highest data package. Turns out you don’t even need to add a line to use FaceTime. He gave me 45 minute lip service about how he hates when salespeople take advantage of people. That should have been my first red flag.
Frequently Asked Questions About Verizon
What wireless services does Verizon at 15807 N Frank Lloyd Wright Blvd offer?
Verizon offers the latest devices with Verizon network coverage including 5G service, smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service.
What are the store hours for Verizon in Scottsdale?
Verizon is open Monday through Saturday from 9:00 AM to 8:00 PM and on Sunday from 11:00 AM to 6:00 PM.
Does Verizon provide in-store pickup for orders?
Yes, Verizon offers in-store pickup services for customers.
Can customers schedule appointments online for Verizon services?
Yes, customers can schedule appointments online via https://wirelesszone.com/appointments/.
What brands and products can I find at this Verizon store?
You can find brands like Apple, Samsung, Google, Motorola, LG, and accessories such as Otterbox, Belkin, and Mophie. Products include smartphones, tablets, wireless devices, accessories, smartwatches, and more.
What types of services are available for wireless customers at Verizon?
Services include bill payments, new lines, upgrades, device activation, device financing, Verizon Unlimited plans, prepaid plans, total mobile protection, wet phone recovery, and more.
How can customers access Verizon services through mobile apps?
Customers can use the My Verizon app available on the App Store to manage their Verizon services and accounts.
What nearby dining options are available around Verizon at 15807 N Frank Lloyd Wright Blvd?
Nearby dining options include Ramen Hood for Japanese food, Wok Box for Asian cuisine, Gigi's Cupcakes for sweet treats, Smashburger for burgers, Jersey Mike's Subs for sandwiches, and Starbucks for coffee and snacks.
Are there any beauty and wellness establishments close to the Verizon store?
Yes, nearby beauty and wellness places include Vanity BlowOut Bar, Scottsdale Mobile MedSpa, APUS Nails & Lashes, Supercuts, and Bronzmopolitan tanning salon.
What other services and stores are located near Verizon for customer convenience?
Nearby you can find TCC Verizon Authorized Retailer for mobile phones, Tide Cleaners for laundry, Wells Fargo ATM for banking, Red Wing Shoes for footwear, and VCA Animal Hospitals Urgent Care for pet care.