Business Details
About
Cell Phone StoreTCC
TCC Scottsdale, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 8980 E Talking Stick Way.
Details
- DebitAvailable
- Accepts checksAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
690 reviews
5 stars
642
4 stars9
3 stars6
2 stars6
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and knowledgeable, particularly highlighting employees like Becca, Trevor, and Adam.
Store Experience
Several reviews mentioned a positive store atmosphere with good organization and cleanliness, although some noted discomfort due to seating changes.
Product Knowledge
Customers appreciated the staff's expertise in explaining products and services, with many specific mentions of staff assisting with phone upgrades and technical issues.
Mixed Inventory Feedback
While some customers found the selection satisfactory, others expressed disappointment in the limited color options and the store's classification as a Verizon store.
Concerns About Transparency
A few reviews raised issues regarding hidden fees and unclear billing practices, suggesting a need for better communication about costs.
- PPPatrick (Pataplexy)Nov 12, 20255.0My new replacement phone was not reading my SIM card. The guy I worked with git everything working and I was out in under 15 minutes. Top notch assistance. I wish the store hadn't removed the comfortable furniture, the new wooden chairs are not great to sit in... I stood the whole time. Otherwise awesome experience thank you Verizon team!
- RDRyndert DEGROOTNov 5, 20255.0Awesome place
- COChuck O'ConnerOct 31, 20255.0Service was good, Not much of a selection of colors in their inventory.
- DFDebra FloresOct 11, 20251.0Store closed & vacated. Save your time!
- LDLorraine DiSantoOct 10, 20255.0Adam was very patient, helpful and friendly.
Frequently Asked Questions About Verizon
What products and brands does Verizon at 8980 E Talking Stick Way offer?
Verizon offers the latest smartphones, tablets, wireless devices, accessories, and Verizon home internet. We carry brands like Apple, Samsung, Motorola, LG, HTC, and Google.
What services are available at this Verizon store?
Services include prepaid plans, bill payments, new lines, upgrades, device activation and financing, total mobile protection, and Verizon unlimited plans.
What are the store hours for Verizon at 8980 E Talking Stick Way in Scottsdale?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
How can I schedule an appointment or pickup at the Verizon store?
You can schedule an appointment or in-store pickup through their website at https://www.tccrocks.com/appointments/.
Does Verizon offer any protection plans for mobile devices?
Yes, Verizon offers Total Mobile Protection and Verizon Protect plans to keep your device covered.
Does this Verizon location provide in-store and curbside pickup options?
Yes, the Verizon store offers both in-store and curbside pickup services for your convenience.
Is the Verizon store at 8980 E Talking Stick Way wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for all customers.
What nearby mobile phone stores are available around the Verizon location?
Nearby mobile phone stores include Digitell - Pavilions, T-Mobile, and CPR Cell Phone Repair Scottsdale. Customers can compare devices and plans or get repairs conveniently near their Verizon visit.
Are there any nearby places to grab a coffee or a bite around the Verizon store?
Yes, Starbucks and Barro's Pizza are nearby. Customers can enjoy coffee or pizza before or after visiting the Verizon store.
What other retail stores can I visit near the Verizon store at Scottsdale Pavilion?
Nearby retail stores include Target Store Scottsdale, Ross Dress for Less, Claire's, and Sally Beauty, providing options for shopping after your visit to Verizon.