Verizon

4.8
692 reviews
TCC, Verizon Authorized Retailer
8980 E Talking Stick Way
Scottsdale, AZ

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About

Cell Phone Store
TCC Scottsdale, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 8980 E Talking Stick Way.

Details

  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable
  • Wheelchair accessible entranceAvailable

Location

Verizon
8980 E Talking Stick Way, Scottsdale, AZ
85250, United States

Hours

Reviews

4.8
681 reviews
5 stars
633
4 stars
9
3 stars
6
2 stars
6
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting employees like Becca, Trevor, and Adam.

Store Experience

Customers appreciated the clean store environment and the convenience of the location, with ample parking available.

Technical Assistance

Several reviews noted the staff's ability to resolve technical issues effectively, with specific mentions of employees like Becca and Trevor helping with phone upgrades and data transfers.

Mixed Reviews

While many customers had positive experiences, some reported poor service from specific employees, indicating inconsistency in customer care.

Hidden Fees

A few customers expressed frustration over undisclosed fees and charges during the upgrade process, suggesting a lack of transparency.
  • PP
    Patrick (Pataplexy)
    Nov 12, 2025
    5.0
    My new replacement phone was not reading my SIM card. The guy I worked with git everything working and I was out in under 15 minutes. Top notch assistance. I wish the store hadn't removed the comfortable furniture, the new wooden chairs are not great to sit in... I stood the whole time. Otherwise awesome experience thank you Verizon team!
  • RD
    Ryndert DEGROOT
    Nov 5, 2025
    5.0
    Awesome place
  • CO
    Chuck O'Conner
    Oct 31, 2025
    5.0
    Service was good, Not much of a selection of colors in their inventory.
  • DF
    Debra Flores
    Oct 11, 2025
    1.0
    Store closed & vacated. Save your time!
  • GH
    Gene Harries
    Oct 3, 2025
    3.0
    My experience with everyone there was terrific. The location is great, plenty of parking. My problem is it’s not really a Verizon store as advertised. I don’t know exactly what it is, it’s probably a cell phone store. But they do not have access to all of Verizon’s information. To get that, and I quote, “ you have to go to a Verizon store for that.”

Frequently Asked Questions About Verizon

What products and brands does Verizon at 8980 E Talking Stick Way offer?

Verizon offers the latest smartphones, tablets, wireless devices, accessories, and Verizon home internet. We carry brands like Apple, Samsung, Motorola, LG, HTC, and Google.

What services are available at this Verizon store?

Services include prepaid plans, bill payments, new lines, upgrades, device activation and financing, total mobile protection, and Verizon unlimited plans.