Business Details
About
Cell Phone StoreTCC
TCC Scottsdale, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 32415 N Scottsdale Rd.
Details
- DebitAvailable
- Accepts checksAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.8
657 reviews
5 stars
610
4 stars
10
3 stars3
2 stars3
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Angelo and Kelly, for their helpfulness, professionalism, and ability to resolve issues.
Billing Issues
Several reviews highlighted concerns about unexpected charges and unclear billing practices, leading to dissatisfaction with the service.
Store Experience
Customers expressed mixed feelings about the store environment, with some reporting long wait times and pressure from staff to purchase additional services.
Employee Recognition
Specific employees, especially Sunny, Kelly, and Angelo, received numerous commendations for their exceptional service and support.
- SPSusan Presler4 days ago5.0I went into the store because I was having trouble with my home internet. Angelo got me set up with upgraded boxes and reviewed my accounts to help me save money. He was very patient, kind and helpful to get me taken care of to my satisfaction. I would definitely recommend Angelo to anyone needing help with their phone or home internet service.
- CDCari DarcusJan 4, 20265.0Angelo was SUPER helpful!! We really appreciated his knowledge and help in the process in getting my daughter’s phone’s upgraded! Don’t hesitate to visit the store and ask for Angelo! He will take care of you!
- BDBailey DarcusJan 4, 20265.0Angelo is awesome! Super helpful and super handsome! Would totally come here again for any cell phone help!
- TDToni DrummondDec 19, 20255.05 star service. This store is consistent with a high level of service. Angelo took so much time to straighten out an issue with me. Beyond knowledge, the kindness extended made this stressful situation so much easier. Great people and The staff really does look out for their customers. Thanks.
- KMKade MDec 9, 20251.0Bought a pixel 9 around a year ago and just found out that I have been charged every month to pay off my phone. This is a problem because when I bought the phone in store I was told that all I had to pay was the setup fee which was $180, other than that, it was free. It was on fact not free and I was lied to straight to my face, I'm being charged every month for my free phone. This is a very disgusting and probably illegal business practice, you can't just tell someone the phone is free and then go behind their back and charge them for the full price. I'll be looking into how I can report this to the government or business bureau and hopefully you guys get hit with a massive fee. I remember when I was in the store I was surprised the phone was free, but I was told it's free because of some free upgrade or trade in that my Dad had never taken advantage of, I was so surprised I double checked with them, I specifically asked, "so the only thing I have to pay is the setup fee" and was told straight to my face, "Yes". Disgusting, deceitful, and scummy. If you are reading this, stay far, far away.
Frequently Asked Questions About Verizon
What type of products does Verizon at 32415 N Scottsdale Rd offer?
Verizon offers smartphones, tablets, wireless devices, accessories, Verizon home internet, and more, all with Verizon network coverage including 5G service.
What are the store hours for Verizon in Scottsdale, AZ?
The store is open Monday to Saturday from 9:00 AM to 6:00 PM and Sunday from 12:00 PM to 5:00 PM.
Does Verizon offer any device protection plans?
Yes, Verizon offers Total Mobile Protection and Verizon Protect plans to keep your devices secure.
Can I pick up my orders in-store at Verizon Scottsdale?
Yes, Verizon offers in-store pickup for your convenience.
What are the payment options available at Verizon Scottsdale?
Verizon accepts payments via check and debit card, ensuring easy transactions.
How can I schedule an appointment at Verizon Scottsdale?
You can schedule an appointment online at https://www.tccrocks.com/appointments/.
Which phone brands are available at Verizon Scottsdale?
Verizon carries Apple, Samsung, Motorola, LG, HTC, Google, and more.
Are there any nearby dining options close to Verizon Scottsdale?
Yes, nearby dining options include Rubio's Mexican Restaurant, CD's Sports Pub & Grill, Hacienda's Mexican Grill, Domino's Pizza, Truffles North Scottsdale seafood restaurant, Starbucks coffee shop, The Bourbon Cellar steakhouse, and Summit Diner AZ for American and burgers.
What nearby shopping options can customers visit near Verizon Scottsdale?
Customers can visit Baudines Mad About Shoes, Crystal Love Store, Chico's, Why Hello Modern Home furniture store, Verri, Soma lingerie store, Bath & Body Works, and Karen's Hallmark Shop, all just near the Verizon location.
How can nearby businesses and services complement a visit to Verizon Scottsdale?
Nearby services like Summit Maxillofacial + Oral Surgery, Summit Aesthetics spa, Cynthia Macluskie Insurance Solutions, Jessmybeauty salon, and ReitSeed printing services provide convenient options for customers to address diverse needs before or after visiting Verizon.