Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
2,387 reviews
5 stars
1,398
4 stars
477
3 stars
206
2 stars
84
1 star
222
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some praised helpful staff while others reported poor experiences and lack of attention.
Product Availability
Frequent complaints about inconsistent product availability and issues with online order fulfillment.
Staff Knowledge
Staff knowledge varies; some customers found employees helpful and knowledgeable, while others felt staff lacked expertise.
Store Experience
Overall store experience is inconsistent, with some customers appreciating the cleanliness and organization, while others noted confusion and inefficiency.
Return Policy Issues
Several customers expressed frustration with the return policy and handling of returns, citing unethical practices.
- DCDavid Comfort2 days ago5.0I bought Beats earbuds and a Beats speaker. The price was right. Staff was extremely helpful
- MGMauricio Garcia3 days ago5.0It's a great store an you always find help if needed
- WMWade MitchellNov 12, 20255.0((((Update… I received a replacement for the TV today and it’s great I went to call Mason at the store and thank him he helped out so much when every phone support agent refused to. BUT!! I forgot Best Buy won’t connect anyone to the store. Best Buy really needs to work on their horrible phone support. The only reason I chose 5 stars is because Mason an in store employee helped out when numerous phone support agents refused to help even the “Managers” on the phone refused to help. THANK YOU MASON!!! I’ll try to thank you in person sometime. Once again don’t even try the phone at Best Buy they are horrible people that really don’t care about the outcome for the customer))))Went in to pick up a new TV and had to wait for a while but they were busy so I waited got my TV home and the entire lower half of the screen was darker than the other. So I had to get a return done I called customer service and they were no help at all and just said they couldn’t do anything. Came in the store and Mason I’m not sure if he was a manager or not if not he should be he listened to the problem and took care of it right away. Great customer service. Tip if you have a problem go to the store. Phone customer service is HORRIBLE!!!! Mason at this location is the best. Thank you Mason!!!
- RMRoyal MovesNov 2, 20255.0Came in for a tv and left extremely happy! Service was epic and the product is incredible 🙏🏼
- MAMotoDoc ADVOct 30, 20255.0I like Best Buy. They have a huge selection of products and I usually find what I need in electronics. The staff is always ready to help with my ignorant questions, and they somehow manage to explain how wires go together so that I can get the speakers to work.
Frequently Asked Questions About Best Buy
What are the store hours for Best Buy in Scottsdale?
The Best Buy in Scottsdale is open Monday through Saturday from 10:00 AM to 9:00 PM and on Sunday from 10:00 AM to 8:00 PM.
Where is Best Buy located in Scottsdale, AZ?
Best Buy is located at 15449 N Hayden Rd, Scottsdale, AZ 85260, USA.
Does Best Buy offer curbside pickup services?
Yes, Best Buy offers curbside pickup services for customers.
What types of products can I shop for at Best Buy Scottsdale?
You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy Scottsdale.
Is there Geek Squad support available at this Best Buy location?
Yes, Geek Squad support is available at Best Buy for expert advice and computer repair services.
Is the Best Buy Scottsdale location wheelchair accessible?
Yes, this Best Buy store has a wheelchair accessible entrance for customer convenience.
Can I pay using debit cards at Best Buy Scottsdale?
Yes, Best Buy accepts debit cards as a payment method.
What nearby dining options are available close to Best Buy Scottsdale?
Nearby dining options include Veggie Village (vegetarian and Asian cuisine), Ray's Pizza (pizza and fast food), Thai House (Thai and Asian cuisine), Wendy's (fast food burgers), and El Pollo Loco (Mexican and chicken dishes).
Are there any nearby fitness or recreational venues near Best Buy Scottsdale?
Yes, customers can visit Ninja Nation - Scottsdale for active recreation or Restart Movement for fitness training, both located near Best Buy.
Where can I find courier or shipping services near Best Buy in Scottsdale?
The UPS Access Point location near Best Buy offers courier, delivery, and shipping services conveniently close by.