Business Details
About
Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- [Free/Paid] wi-fiNot available
Location
Apple Scottsdale Fashion Square
7014 East Camelback Road, Scottsdale, AZ
85251, United States
Hours
Reviews
3.7
1,506 reviews
5 stars
815
4 stars
187
3 stars
82
2 stars
62
1 star
360
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff received high praise for their helpfulness, while others were criticized for being unprofessional and dismissive.
Wait Times
Many customers reported long wait times for assistance, even with appointments, leading to frustration.
Store Environment
The store is noted for its beautiful design and cleanliness, but it can be crowded and noisy.
Product Knowledge
Some employees demonstrated excellent product knowledge and problem-solving skills, while others were seen as uninterested or lacking expertise.
- IGIvan Gutierrez4 days ago1.0You can easily spend the wait the afternoon before a random technician to send you to the ‘genius bar’ this place really demonstrates the care they have for their customers. You are just another dollar to make Jeff (store manager) made no interest to speak to me but was staring towards my direction for 2 hrs and 48mins Terrible service here.
- DNDina NigmetullaJan 4, 20261.0The staff member named Joseph is terrible!!! I was choosing a watch and a phone, but then he got distracted by other customers and was gone for a long time. I stood and waited for him to come back. Eventually, he went to other customers. Then I went to another employee. After some more time, Joseph finally came back to me, but I no longer wanted to work with him, unfortunately I had to because the other employee was serving other customers. Terrible service. Then Joseph took me to another employee to set up the phone, and as he approached him, he said: "She speaks in English very bad." Why did he say that?! How does that concern you?! It isn’t his business! In the USA live a lot of people who even don’t speak English and YOU don’t have to to condemn for this! YOUR JOB IS SERVING AND THATS ALL!!!! THIS IS DISCRIMINATION AND DISRESPECTFUL ATTITUDE TO CLIENTS!
- BTBrandon TenneyJan 3, 20261.0The phone number doesn’t work. You can’t reach the actual store from there. It connects you to a call center in India.
- DNDr. Dominic NguyenDec 24, 20255.0This Apple Store is huge and very modern. It’s connected to the mall, which makes it convenient to stop by. They have plenty of staff, so you don’t have to wait long to get help. Adam was very knowledgeable and helped us set up our new watch. The whole experience was great, and I’ll definitely visit again the next time I’m in the area.
- KGKing GwopDec 5, 20255.0Ashley at fashion Square is the best I think this woman needs a raise because she has some of the best customer service that I ever dealt with and I appreciate you guys. I appreciate Apple. I appreciate Ashley. You are the best and I would definitely Will be coming back to the Apple Store to purchase thanks Ashley. This goes a long way when I come to pick up my phone I will also buy Apple headphones so because of you thank you Ashley. Also my son loves his new phone. Thank you so much, Ashley.
Frequently Asked Questions About Apple Scottsdale Fashion Square
What products can I buy at Apple Scottsdale Fashion Square?
You can shop for iPhone, Mac, Apple Watch, iPad, and other Apple products at the Apple Scottsdale Fashion Square.
What services does the Apple Store offer?
The store offers technical support at the Genius Bar and specialist assistance to help you set up your Apple products.
What are the regular opening hours for Apple Scottsdale Fashion Square?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Are there any special hours or closures during holidays?
Yes, for example, the store is closed on November 27, 2025, and December 25, 2025, and has adjusted hours on other holiday dates.
Can I get my Apple device repaired at this location?
Yes, the Apple Scottsdale Fashion Square offers repair services including computer and cell phone repair.
Does Apple Scottsdale Fashion Square offer delivery or in-store pickup?
Yes, delivery and in-store pickup services are available at this location.
Is the store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Can I use mobile payment methods like NFC at this store?
Yes, mobile NFC payments as well as debit card payments are accepted.
What nearby shopping options can I visit after shopping at Apple Scottsdale Fashion Square?
Nearby shopping options include Barneys New York, Rothy’s Fashion Square, Windsor Fashions, Goodlife Clothing, francesca’s, Forever 21, and Tommy John.
Are there dining options near the Apple Store in Scottsdale Fashion Square?
Yes, Dominick’s Steakhouse is nearby for dining options after your visit to the Apple Store.
What nearby services can customers access in addition to Apple Store offerings?
Customers can access services like AT&T Store for mobile accessories, Capital One bank and coffee shop, Energy Spa for relaxation, and legal services at Kercsmar Feltus and Collins PLLC.