Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is the largest Verizon Authorized Retailer. We strive to create the best possible experience for our guests. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Our visit here was a great experience overall. Sebastian was so patient with us during our long visit, and his professionalism was unmatched. He took the time to answer all our questions while getting us the best deals possible on our plans. It was truly a pleasure watching him work and getting to know him.
My one complaint is about the lack of support Sebastian had from his coworkers, namely his manager, Salvador. While Sebastian was helping us, Salvador interrupted Sebastian a couple times. In one instance, Salvador demanded that Sebastian call in a coworker who was scheduled to come in later that day. Without going into detail, Salvador’s tone was combative and belittling towards Sebastian during this exchange, and I thought it was appalling that a manager would ever think it’s ok to speak to an employee like that, especially in front of customers. On top of that, it seemed that Salvador wasn’t doing much to help his employees whenever it became busy.
SE
Sandy Eslinger
Oct 28, 2025
5.0
Sebastian was awesome. Great customer service and so patient
CB
Charles Bearman
Aug 22, 2025
3.0
Located inside Staples…no one manning the table. Wasn’t terribly impressed
SC
sebastian camacho
Aug 8, 2025
5.0
Great service they offer full coverage from consumer to business side of Verizon. Definitely come in and check out the team. They are great.
What products does Victra offer at the Queen Creek location?
Victra offers a full range of wireless devices including phones, tablets, smartwatches, accessories, sim cards, laptops, home internet, and mobile broadband at their Queen Creek store.
What are the store hours for Victra in Queen Creek?
Victra is open from 9:00 AM to 7:00 PM Monday through Saturday, and 10:00 AM to 6:00 PM on Sundays.
Can I pick up my order in-store at Victra Queen Creek?
Yes, Victra offers in-store pickup services for orders placed online or by phone.
Which payment methods are accepted at Victra Queen Creek?
Victra accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa as forms of payment.
Does Victra Queen Creek provide free Wi-Fi to customers?
Yes, Victra offers free Wi-Fi to customers at their Queen Creek location.
What languages are supported at the Victra Queen Creek store?
The store staff at Victra Queen Creek can assist customers in English and Spanish.
What brands does Victra Queen Creek carry?
Victra carries leading brands including Verizon Wireless, Samsung, Apple, Motorola, Google, Casemate, PureGear, Gear4, Incipio, JLab, Tech21, Clickr, and Urbanista.
How can nearby places like Staples and UPS Access Point be helpful when visiting Victra?
Victra is conveniently located inside Staples, so you can combine your shopping trips for office supplies and wireless needs. Also, nearby UPS Access Point locations provide easy shipping and courier services before or after your visit.
What dining options are available near Victra in Queen Creek?
Nearby dining options include Uncle Bear's Grill & Tap for American cuisine, Baskin-Robbins for ice cream and desserts, Bahama Buck's for smoothies and treats, and Carl's Jr. for fast food burgers, making it convenient to grab a meal before or after your visit.
Are there health or wellness services near Victra Queen Creek?
Yes, close to Victra are Heartland Mental Health Services for counseling, Alexander Family Dental for dental care, and SimonMed Imaging for diagnostic services, providing convenient access to health services alongside your visit.