Verizon

Reviews

• CT

  Christen Tomko

  5 days ago
  5.0
  Rashida helped us out getting the Meta glasses and made the whole process super easy. 🙌 Great customer service and such a smooth experience. 10/10 — highly recommend!
• XZ

  xinze zhan

  Feb 14, 2026
  5.0
  "I had an amazing experience at this Verizon store thanks to Marissa. She was incredibly professional, patient, and knowledgeable. She took the time to explain everything clearly and made the whole process seamless. If you're coming to this location, definitely ask for Marissa—she provides top-notch service!"
• BK

  Big Kay

  Feb 12, 2026
  1.0
  I went into this location today because customer service instructed me to return my phone here for an upgrade. Instead of receiving help, I was met by a hostile assistant manager who escalated the situation almost immediately. The interaction felt uncomfortable and unnecessary, especially because I had my 4-year-old daughter with me. The tone, body language, and overall treatment came across as dismissive and disrespectful. It genuinely felt like I was being treated differently. I left feeling upset and disappointed. No customer should feel unwelcome or judged when simply following directions given by the company’s own customer service. I will not be returning to this location. If others have experienced something similar, I encourage you to speak up. Respect and professionalism should be standard for everyone.
• MT

  Maria Trejo

  Feb 8, 2026
  5.0
  Ok so I walked into this Verizon store worried,scared and praying they would help me. I had called Verizon customer service numerous times trying to resolve my issue without any success. The night before I didn’t sleep well i had panic attacks and just worried about the situation I was in . I had a bill for almost $3,000.00 that I was not going to be able to pay and I could already see my self with my credit ruined. RJ this gentleman helped me fix this mess I was in. He's very knowledgeable he knew exactly what he was going to do to help me. He was on the phone for more than 3 hours with customer service always focused , multitasking between tablets, phones and customer service. I am beyond grateful with this gentleman. He fixed my problem and did everything he could to get me discounts applied.From the bottom of my heart thank you R.J. God bless you🙏
• SW

  Suzette Wilson

  Feb 5, 2026
  5.0
  From the moment I contacted the VERIZON store in Queen Creek, Zach H., was very helpful and listened to my frustrating re: my phone. When I arrived at the Verizon store his professionalism & his very caring attitude was able to help with my problem! Zach is the reason I will continue with Verizon! Thank You Zach for your help!