Business Details
About
Cell Phone Store
TCC Prescott Valley, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 3292 N Glassford Hill Rd.
Details
- DebitAvailable
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.9
997 reviews
5 stars
964
4 stars5
3 stars1
2 stars2
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members are consistently described as friendly, helpful, and knowledgeable, providing excellent customer service.
Staff Performance
Specific employees like Bailey, Aleeza, and Alexander received high praise for their efficiency, patience, and ability to resolve issues.
Problem Resolution
Customers reported successful resolution of their phone issues, often highlighting the staff's dedication to going above and beyond.
Store Atmosphere
The store is noted for its welcoming and pleasant atmosphere, contributing to positive customer experiences.
Efficiency
Many reviews mention quick service and efficient handling of customer needs, with several customers being in and out in a short time.
- RERussell EstradaNov 12, 20255.0Awesome service, never been disappointed with Verizon, they are the bomb
- WPWayne PadillaNov 11, 20255.0Bailey went above and behind to help someone totally inept technologically, and the store here in general always is stellar!
- BCBLACK CACTUSNov 7, 20255.0Bailey was absolutely incredible and very patient! I asked over 60 different questions and he answered all my questions perfectly. I set up a new account and I was in and out in less than 30 mins. Its was a very smooth process. Thanks Bailey
- EWElaine WallerNov 6, 20255.0Bailey was awesome! Helped with all issues. Very professional and knows the phones. Thank you!
- NNNikiOct 22, 20255.0Very friendly and helpful staff. I’ve been having issues with service in PV and stopped by here to see if they could help. The gentleman who helped me was very nice and fun to talk to. There was no pressure to upgrade anything which was nice, it didn’t feel like they just wanted a sale. Good job! Still having issues with service though…
Frequently Asked Questions About Verizon
What products and services does Verizon Prescott Valley offer?
Verizon Prescott Valley offers smartphones, tablets, wireless devices, home internet, accessories, device activation and financing, prepaid plans, business accounts, and more, all with Verizon's 5G network coverage.
Where is Verizon Prescott Valley located?
Verizon Prescott Valley is located at 3292 N Glassford Hill Rd, Ste D01, Prescott Valley, AZ 86314.
What are the store hours for Verizon Prescott Valley?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
Does Verizon Prescott Valley offer in-store pickup or delivery services?
Yes, Verizon Prescott Valley offers in-store pickup services to their customers.
How can I schedule an appointment at Verizon Prescott Valley?
You can schedule an appointment online at https://www.tccrocks.com/appointments/.
What brands are available at Verizon Prescott Valley?
They carry Apple, Samsung, Motorola, LG, HTC, and Google products.
How can I pay my Verizon bill at Verizon Prescott Valley?
You can pay your Verizon bill in-store using a check or debit card.
What nearby shopping options are available around Verizon Prescott Valley?
Nearby shopping includes Kohl's department store, Vans shoe store, Queen Esther's Closet thrift store, and Glassford Hill Marketplace which also has mobile phone and electronics stores.
Are there any nearby places to eat near Verizon Prescott Valley?
Yes, nearby restaurants include Papa Murphy's pizza, Ciao Bella Italian Restaurant, Streets Of New York pizza, and Jimmy John's sandwich shop.
What beauty and personal care services are close to Verizon Prescott Valley?
Near Verizon Prescott Valley, you can find Sephora for cosmetics, Great Clips and Fantastic Sams for hair styling, Lynn's Nail and Spa and Top Spa and Nails for nail and beauty treatments, and Sabrina Vo's Eyelashes Extension for eyelash services.