Brand Certified
Verizon
4.9(1036 reviews)
Certified by Verizon • Feb 22, 2026
Business Details
3292 N Glassford Hill Rd, Prescott Valley, AZ
86314, United States
Certified by Verizon • Feb 22, 2026
(928) 445-4344
Certified by Verizon • Feb 22, 2026
https://locations.tccrocks.com/az/prescott-valley/3292-glassford-hill-rd.html
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTCC
TCC Prescott Valley, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 3292 N Glassford Hill Rd.
Details
- DebitAvailable
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.9
1,036 reviews
5 stars
999
4 stars6
3 stars1
2 stars2
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their exceptional customer service, highlighting their helpfulness, knowledge, and professionalism.
Staff Knowledge
Many reviews noted the staff's extensive knowledge about products and services, with specific mentions of employees like Bailey, Caleb, and Aleeza.
Efficiency
Customers appreciated the quick and efficient service, often mentioning how fast their issues were resolved or how quickly they were able to complete transactions.
Positive Atmosphere
The store was described as having a friendly and welcoming atmosphere, with multiple reviews noting the pleasant demeanor of the staff.
Mixed Experiences
While most feedback was positive, there were a few negative experiences related to service issues and customer dissatisfaction with past transactions.
- BCBecky Cuperus2 days ago5.0I worked with Caleb twice today upgrading 2 phones. If I could more then 5 stars I would! He was super helpful and very knowledgeable! He answered all questions and has amazing customer service! I highly recommend this business! Thank you Caleb!
- CSChad Steverson2 days ago5.0Bailey was exceptional! I was dreading having to fix my account and had failed in my own attempts, but Bailey was extremely helpful and professional and helped me fix my account issues in record time! Thanks Bailey 😊
- JTJan ThompsonFeb 18, 20265.0Dom was spectacular today helping me with my phone mess. He taught me some things I didn't understand. He set me up to be able tosee my grandson who's leaving for the Navy in a few days. He has great manners. Very courteous.
- SSShirley ShaverFeb 11, 20265.0Alex was very helpful with my problem. Thank you so very much. Shirley Shaver.
- KAKEN ADAMSFeb 10, 20265.0We came to store and got an amazing service and had an amazing experience with Bailey, he was helpful and knowledge on all the phons and plans I needed! Would certainly recommend his service.
Frequently Asked Questions About Verizon
What products and services does Verizon Prescott Valley offer?
Verizon Prescott Valley offers smartphones, tablets, wireless devices, home internet, accessories, device activation and financing, prepaid plans, business accounts, and more, all with Verizon's 5G network coverage.
Where is Verizon Prescott Valley located?
Verizon Prescott Valley is located at 3292 N Glassford Hill Rd, Ste D01, Prescott Valley, AZ 86314.
What are the store hours for Verizon Prescott Valley?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
Does Verizon Prescott Valley offer in-store pickup or delivery services?
Yes, Verizon Prescott Valley offers in-store pickup services to their customers.
How can I schedule an appointment at Verizon Prescott Valley?
You can schedule an appointment online at https://www.tccrocks.com/appointments/.
What brands are available at Verizon Prescott Valley?
They carry Apple, Samsung, Motorola, LG, HTC, and Google products.
How can I pay my Verizon bill at Verizon Prescott Valley?
You can pay your Verizon bill in-store using a check or debit card.
What nearby shopping options are available around Verizon Prescott Valley?
Nearby shopping includes Kohl's department store, Vans shoe store, Queen Esther's Closet thrift store, and Glassford Hill Marketplace which also has mobile phone and electronics stores.
Are there any nearby places to eat near Verizon Prescott Valley?
Yes, nearby restaurants include Papa Murphy's pizza, Ciao Bella Italian Restaurant, Streets Of New York pizza, and Jimmy John's sandwich shop.
What beauty and personal care services are close to Verizon Prescott Valley?
Near Verizon Prescott Valley, you can find Sephora for cosmetics, Great Clips and Fantastic Sams for hair styling, Lynn's Nail and Spa and Top Spa and Nails for nail and beauty treatments, and Sabrina Vo's Eyelashes Extension for eyelash services.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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