Business Details
About
Cell Phone StoreTCC
TCC Prescott Valley, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 3292 N Glassford Hill Rd.
Details
- DebitAvailable
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.9
1,009 reviews
5 stars
974
4 stars6
3 stars1
2 stars2
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being knowledgeable, helpful, and friendly, with many customers highlighting individual employees like Bailey, Aleeza, and Caleb for their exceptional service.
Efficiency
Customers frequently mention quick service and efficient problem-solving, with many noting that their issues were resolved in a timely manner.
Mixed Experiences
While most reviews are positive, there are a few negative experiences related to billing issues and customer treatment, indicating some inconsistency in service.
Product Knowledge
Employees are recognized for their expertise in handling technical issues and providing thorough explanations, enhancing the overall customer experience.
- NLNorman Lange4 days ago5.0Best store in the area!
- JJJulieDec 31, 20255.0Megan was a great help
- BDBonnie DavisDec 29, 20255.0Bailey was very friendly and helpful. I highly recommend this store and my sales representative Bailey. You won’t be disappointed!!
- KRKaylee RhodesDec 22, 20251.0Just found out I was screwed over last year when I bought my phone, ipad, and watch. Was told the phone and ipad would be free and did a trade in with my watch. Come to find out neither were free and the lady put me on the highest plan she could! I was paying $45 for a prepaid service and now I pay almost $200! On top of that it took a month to switch over my number. Not worth the deceit and lack of character. Definitely pick a different service provider if possible! Will be switching as soon as possible.
- SSSandraDec 9, 20255.0I'd like to thank Caleb. He's done a very excellent job, helping me understand my new phone. That is just been extremely frustrating for me. So I believe now I can go home and know how to use my new phone. Hallelujah, Amen, thank you, Jesus.
Frequently Asked Questions About Verizon
What products and services does Verizon Prescott Valley offer?
Verizon Prescott Valley offers smartphones, tablets, wireless devices, home internet, accessories, device activation and financing, prepaid plans, business accounts, and more, all with Verizon's 5G network coverage.
Where is Verizon Prescott Valley located?
Verizon Prescott Valley is located at 3292 N Glassford Hill Rd, Ste D01, Prescott Valley, AZ 86314.
What are the store hours for Verizon Prescott Valley?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
Does Verizon Prescott Valley offer in-store pickup or delivery services?
Yes, Verizon Prescott Valley offers in-store pickup services to their customers.
How can I schedule an appointment at Verizon Prescott Valley?
You can schedule an appointment online at https://www.tccrocks.com/appointments/.
What brands are available at Verizon Prescott Valley?
They carry Apple, Samsung, Motorola, LG, HTC, and Google products.
How can I pay my Verizon bill at Verizon Prescott Valley?
You can pay your Verizon bill in-store using a check or debit card.
What nearby shopping options are available around Verizon Prescott Valley?
Nearby shopping includes Kohl's department store, Vans shoe store, Queen Esther's Closet thrift store, and Glassford Hill Marketplace which also has mobile phone and electronics stores.
Are there any nearby places to eat near Verizon Prescott Valley?
Yes, nearby restaurants include Papa Murphy's pizza, Ciao Bella Italian Restaurant, Streets Of New York pizza, and Jimmy John's sandwich shop.
What beauty and personal care services are close to Verizon Prescott Valley?
Near Verizon Prescott Valley, you can find Sephora for cosmetics, Great Clips and Fantastic Sams for hair styling, Lynn's Nail and Spa and Top Spa and Nails for nail and beauty treatments, and Sabrina Vo's Eyelashes Extension for eyelash services.