Business Details
21001 N Tatum Blvd, Phoenix, AZ
85050, United States
Certified by Verizon • Feb 22, 2026
(480) 602-0075
Certified by Verizon • Feb 22, 2026
http://www.teamwireless.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone Store
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.6
405 reviews
5 stars
215
4 stars
41
3 stars
24
2 stars
19
1 star
106
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of individuals like Kelsey, Michael, and Clifton for their outstanding service.
Efficiency
Several reviews highlighted quick service and minimal wait times, with customers expressing satisfaction in being in and out of the store efficiently.
Mixed Experiences
While many reviews were positive, there were notable complaints about unprofessional behavior from some staff members and issues with service accuracy, leading to frustration for some customers.
Promotions and Billing Issues
Multiple customers reported problems with promotions not being honored and confusion regarding billing, indicating a need for better communication and training on promotions.
Store Management
Feedback on management was mixed, with some praising individual managers for their assistance while others criticized them for unprofessional behavior and lack of support.
- AAAnn5 days ago5.0My husband and I were each having issues with our phones. After sharing our problems with Zachary, not only did he fix our phones, he lowered our monthly costs by eliminating apps we never used. Zachary was knowledgeable, personable and easy to work with. Thanks Zach.
- KKKim Kollins6 days ago5.0I went into Verizon and had a few questions along with an issue on my account and Clifton did everything in his power to help Out with my situation, I was having and completely solved my issue and answered all my questions and I was happily very satisfied when I left a Verizon.
- ESErik SimonFeb 16, 20265.0George, The manager of the store, Provided me with outstanding service! He was knowledgeable, courteous, and helped recommend accessories for my phone which I needed. He was outstanding in every way! He should manage more stores!
- VRValerie RajaFeb 13, 20265.0Just left the store and had an absolutely excellent experience with getting a new phone. Zach was so knowledgeable, helpful, very kind and professional and was able to answer all my questions and save me money. I was grateful for his patience, expertise, and top notch customer service!
- DWDawn WFeb 12, 20265.0Clifton was patient with our questions, knowledgeable, quick to help us and so great to deal with. Not a fan of having to go to get anything done for my Verizon cell phone but he was amazing and changed how I feel about phone services at Desert Ridge area.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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