Many customers praised the staff for their compassion and care towards pets, highlighting their kindness during difficult situations.
Communication Issues
Several reviews mentioned poor communication from staff, including rude interactions and misinformation regarding appointments and services.
Pricing Concerns
Customers frequently expressed dissatisfaction with high prices and unexpected charges, feeling that the clinic prioritizes profit over pet care.
Mixed Vet Experiences
While some vets received high praise for their thoroughness and care, others were criticized for being dismissive or unprofessional.
Long Wait Times
Multiple reviews noted long wait times for appointments and difficulty in scheduling, leading to frustration among clients.
BW
Billie Walker
Dec 4, 2025
5.0
My two puppies contracted parvo they were seen here at this clinic. I can't tell you how extremely helpful friendly The entire staff was I don't think my dogs would have survived without this hospital working with me. I was trying to make 2 dogs better and they worked with me. They helped me. They didn't turn me away and say good luck. They did everything in their power to help me make sure that I could get the care that I could afford. And get these puppies better. They would not have survived without them.I truly appreciate everything that they did for our puppies and our family.
CD
Carrie Drew
Oct 4, 2018
1.0
Over priced, waayyy over priced is all I can say!!!!
EA
Eddie Alcantara
Aug 30, 2017
4.0
Only one in the lobby and still kept waiting 30+ minutes but the vet and tech were real friendly
Frequently Asked Questions About VCA Mountain View Animal Hospital
What are the operating hours of VCA Mountain View Animal Hospital?
The hospital is open Monday to Friday from 8:00 AM to 5:00 PM, Saturday from 8:00 AM to 4:00 PM, and closed on Sundays.
Where is VCA Mountain View Animal Hospital located?
It is located at 9812 North 7th Street, Phoenix, AZ 85020, USA.
What types of veterinary services does VCA Mountain View Animal Hospital provide?
Services include advanced care, allergy relief, diabetes treatment, diagnostics, diet and nutrition, flea and tick control, general care, heartworm treatment, parasite control, wellness exams, spay and neuter, vaccines, and weight loss programs.
Does VCA Mountain View Animal Hospital offer any promotions for new customers?
Yes, new customers can access a Free First Exam coupon on their website.
What health and safety protocols are in place at VCA Mountain View Animal Hospital?
The hospital follows health and safety protocols based on best practices and local and state regulations to ensure patient and visitor safety.
What phone numbers can I use to contact VCA Mountain View Animal Hospital?
You can reach them via their local phone at +1 602-861-1355 or the main phone number +1 602-726-4242.
Are there any nearby dining options where I can eat before or after visiting VCA Mountain View Animal Hospital?
Yes, nearby dining options include La Oaxaquena Mexican Food, Carl's Jr., Driftwoods Sports Grill, Burger King, Il Posto Italian Restaurant, Le Peep, and Scramble breakfast and brunch restaurant.
What fitness centers are close to VCA Mountain View Animal Hospital for pet owners interested in exercise?
Nearby fitness centers include ICardio Fitness and Underground Fitness, offering gym and workout services.
Are there any nearby pet service providers around VCA Mountain View Animal Hospital?
Yes, besides the hospital itself, there are pet groomers and services in the vicinity, including the VCA Mountain View Animal Hospital which also offers pet grooming and boarding services.
How can I find VCA Mountain View Animal Hospital on social media?
You can find them on Facebook at https://www.facebook.com/132393160296846 and follow their Twitter handle @VCAPetHealth.