Geek Squad

3.8
32 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
5051 East Ray Rd, Phoenix, AZ
85044, United States

Hours

Reviews

3.8
32 reviews
5 stars
21
4 stars
2
3 stars
0
2 stars
1
1 star
8
  • LB
    Lauren Bailey
    Apr 3, 2024
    1.0
    Nice guys but a waste of money. They literally could not answer a single one of my questions in store, on chat, or on the phone. To fix a computer they'll mail it in and you'll have nothing for weeks! I cancelled the membership. Don't waste your money!
  • HB
    Henry Blanco
    Mar 15, 2024
    4.0
    Timely with repairs n review
  • VC
    Vicky Creazzo
    Jul 23, 2021
    5.0
    3rd time to get my Quick Books switched from my old computer to new one. Bailey was great! But Geek Squad stayed with it until it was right.
  • DI
    devon inoue
    Sep 11, 2018
    1.0
    Tried calling 3 separate times to speak to someone about an issue with a stereo system. Just wanted to schedule a quick appointment nothing serious. But waiting on hold for 15 minutes after going through a couple automated messages directing my call. Talked to the same lady twice who said they would direct my call to someone to speak with and just sent me back to an automated message that said to call back and hung up on me. I wish I could say something about their service but I didn't even get that far so I guess if you wanna talk to anyone there you have to find them in the store.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Phoenix offer?

Geek Squad provides tech repair, setup, and support services including computer, cell phone, data recovery, and appliance repair.

Where is Geek Squad at Best Buy located in Phoenix?

It is located at 5051 East Ray Rd, Phoenix, AZ 85044, USA.