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Overall, customers praised the friendly, knowledgeable, and helpful staff, often highlighting specific employees for their exceptional service.
Repair Efficiency
Many reviews noted quick repair times, often completing fixes while customers waited, which exceeded expectations.
Product Knowledge
Staff demonstrated a strong understanding of Dyson products, providing helpful tips and thorough explanations during service visits.
Cost Transparency
Customers appreciated the transparency regarding repair costs, with many instances of free repairs or reasonable charges.
Mixed Experiences
While many had positive experiences, some customers reported issues with communication and service delays, particularly regarding warranty claims.
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Paige
Oct 25, 2025
5.0
I brought my Air Wrap in because it stopped turning on. Every person I interacted with was friendly and Michael, who looked at my machine, was very patient in walking me through all of my options and taking time to weight the benefits and drawbacks of each. I felt like I could make an informed decision on how to move forward.
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Sarah Todd
Oct 23, 2025
5.0
Quick and easy service for my broken air wrap. Friendly staff as always!
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Vince Cardona
Oct 15, 2025
5.0
This is product support at its finest. The team at this location is professional and courteous. They diagnosed my problem for my GF hair dryer and fixed for a great price. Will be a Dyson fan for life this what other companies should aspire to with great products but with great support after the purchase.
LF
Lisa F
Oct 12, 2025
5.0
Amazing! I expected to wait weeks for a repair and it was done while I waited. The staff was friendly and knowledgeable. Great display of new Dyson product, too!
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Zoya
Oct 1, 2025
5.0
Called about a broken lid I was fiddling to put back on. They let me know they would take a look for free if I had trouble attaching it back on and that if I needed a new lid it was only $25. I managed to fix it after a few more minutes of playing with it. But the guy on the phone was very sweet ❤️ cute too
Frequently Asked Questions About Dyson Service Center Phoenix
What products and services does Dyson Service Center Phoenix offer?
Dyson Service Center Phoenix offers products including cordless vacuum cleaners, air purifiers, humidifiers, hair dryers, hair stylers, upright vacuum cleaners, lighting, and hair straighteners. They provide repair services for vacuum cleaners, air purifiers, humidifiers, hair dryers, and hair stylers.
Do I need an appointment to visit Dyson Service Center Phoenix?
No appointment is necessary to visit Dyson Service Center Phoenix; you can walk in for service or purchases.
What are the operating hours of Dyson Service Center Phoenix?
Dyson Service Center Phoenix is open Monday through Friday from 9:00 AM to 5:30 PM and is closed on Saturdays and Sundays.
Where is Dyson Service Center Phoenix located?
Dyson Service Center Phoenix is located at 3230 East Union Hills Dr B-100, Phoenix, AZ 85050, USA.
Which payment methods are accepted at Dyson Service Center Phoenix?
Dyson Service Center Phoenix accepts American Express, Android Pay, Apple Pay, Discover, Mastercard, and Visa payment methods.
Is Dyson Service Center Phoenix wheelchair accessible?
Yes, Dyson Service Center Phoenix has a wheelchair-accessible entrance.
Can I shop in-store at Dyson Service Center Phoenix?
Yes, Dyson Service Center Phoenix offers in-store shopping.
What nearby places can I visit after my appointment at Dyson Service Center Phoenix?
After your visit, you can explore nearby places such as King Coffee Roastery for coffee, Papa Murphy's for pizza, and Ohana Sun Tanning for tanning and skincare services.
Are there nearby dining options near Dyson Service Center Phoenix?
Yes, nearby dining options include Subway, a fast-food sandwich shop, and Papa Murphy's pizza restaurant, both within walking distance.
How can nearby services like CVS Pharmacy and MinuteClinic be convenient for customers at Dyson Service Center Phoenix?
Customers visiting Dyson Service Center Phoenix can conveniently access nearby services such as CVS Pharmacy for medical supplies and prescriptions, and MinuteClinic for quick healthcare services, all located nearby.