Dyson Service Center Phoenix

4.7
417 reviews

About

Electronics Store
Discover Dyson engineering and innovation first hand in Dyson stores. Explore our latest technology, enjoy exclusive in-store services, and get personalized support from Dyson Experts

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Dyson Service Center Phoenix
3230 East Union Hills Dr B-100, Phoenix, AZ
85050, United States

Hours

Reviews

4.7
417 reviews
5 stars
371
4 stars
19
3 stars
5
2 stars
4
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the friendly, knowledgeable, and helpful staff, often highlighting specific employees for their exceptional service.

Repair Efficiency

Many reviews noted quick repair times, often completing fixes while customers waited, which exceeded expectations.

Product Knowledge

Staff demonstrated a strong understanding of Dyson products, providing helpful tips and thorough explanations during service visits.

Cost Transparency

Customers appreciated the transparency regarding repair costs, with many instances of free repairs or reasonable charges.

Mixed Experiences

While many had positive experiences, some customers reported issues with communication and service delays, particularly regarding warranty claims.
  • PP
    Paige
    Oct 25, 2025
    5.0
    I brought my Air Wrap in because it stopped turning on. Every person I interacted with was friendly and Michael, who looked at my machine, was very patient in walking me through all of my options and taking time to weight the benefits and drawbacks of each. I felt like I could make an informed decision on how to move forward.
  • ST
    Sarah Todd
    Oct 23, 2025
    5.0
    Quick and easy service for my broken air wrap. Friendly staff as always!
  • VC
    Vince Cardona
    Oct 15, 2025
    5.0
    This is product support at its finest. The team at this location is professional and courteous. They diagnosed my problem for my GF hair dryer and fixed for a great price. Will be a Dyson fan for life this what other companies should aspire to with great products but with great support after the purchase.
  • LF
    Lisa F
    Oct 12, 2025
    5.0
    Amazing! I expected to wait weeks for a repair and it was done while I waited. The staff was friendly and knowledgeable. Great display of new Dyson product, too!
  • ZZ
    Zoya
    Oct 1, 2025
    5.0
    Called about a broken lid I was fiddling to put back on. They let me know they would take a look for free if I had trouble attaching it back on and that if I needed a new lid it was only $25. I managed to fix it after a few more minutes of playing with it. But the guy on the phone was very sweet ❤️ cute too

Frequently Asked Questions About Dyson Service Center Phoenix

What products and services does Dyson Service Center Phoenix offer?

Dyson Service Center Phoenix offers products including cordless vacuum cleaners, air purifiers, humidifiers, hair dryers, hair stylers, upright vacuum cleaners, lighting, and hair straighteners. They provide repair services for vacuum cleaners, air purifiers, humidifiers, hair dryers, and hair stylers.

Do I need an appointment to visit Dyson Service Center Phoenix?

No appointment is necessary to visit Dyson Service Center Phoenix; you can walk in for service or purchases.