With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Janesville store today.
This is the most frustrating experience I've ever had with a phone. The Galaxy A15 is a terrible device. Slow when switching between apps, will randomly crash and shut apps down in the middle of use (I am actually rewriting this review because this app crashed in the middle of choosing photos). This phone will also completely turn off or restart randomly while I'm switching through apps or scrolling TikTok. Quite disappointing since I was told this will be a fine replacement for my Galaxy S21 plus until I get another Galaxy S Series. It is in fact not great. It feels like how my last phone did before it brokw, and thay phone qas 5 years old. I also don't appreciate paying for a service I cannot use, since my phone doesn't turn on the Hotspot when I go to do so. Service can be spotty. Absolutely ridiculous that retailers like this don't just sell their phones individually so we can choose whatever service we want. I'm going back to Visible Mobile after tax season as their truly unlimited services start at $25/month. I still would have given this dang store $200 to get me by with a cheaper phone model. Now they have an even worse reputation in my eyes since they insist on you having a phone for 6 months before they unlock it for you, so even though I bought the phone, I STILL can't do what I want with it. A nightmare mobile hostage situation: pay hundreds and hundreds of dollars for a new unlocked device to use how you want and still pay crazy fees to start a new line with most companies, or get signed up with a monthly plan to pay low costs up front. This is why I'm sticking with Visible after this dumb fiasco. Avoid cricket if you can.
JC
Jenn Charlee
Sep 18, 2025
5.0
Jessica is amazing she helped me with my phone and put me at ease with stress of transferring all my information to the new phone thank you Jessica
Frequently Asked Questions About Cricket Wireless Authorized Retailer
What types of cell phone plans does Cricket Wireless Authorized Retailer offer?
Cricket Wireless Authorized Retailer offers customizable cell phone plans with unlimited talk, text, and data and no annual contract.
Where is the Cricket Wireless Authorized Retailer located in Phoenix?
The store is located at 2816 N 16th St # C, Phoenix, AZ 85006.
What are the opening hours of the Cricket Wireless Authorized Retailer in Phoenix?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
Does Cricket Wireless Authorized Retailer require an annual contract for their cell phone plans?
No, Cricket Wireless Authorized Retailer offers plans with no annual contract.
How can I contact Cricket Wireless Authorized Retailer?
You can contact them by phone at +1 602-277-5148.
What are some nearby places I can visit when I come to Cricket Wireless Authorized Retailer?
Nearby, you can visit Berry Divine Acai Bowls for healthy smoothies and bowls, Barrio Cafe for Mexican cuisine, and Calle 16: Mural Project for local art and entertainment.
Are there other cell phone stores near Cricket Wireless Authorized Retailer?
Yes, Total Wireless stores are located nearby offering similar mobile phone and telecommunications services.
How can nearby art galleries enhance my visit to Cricket Wireless Authorized Retailer?
Nearby art galleries like WG Walkby Gallery by Wendy Gruber, Civitan Artists, and Frida's Garden provide opportunities to explore local art and culture before or after your visit.
What social media platforms can I follow Cricket Wireless Authorized Retailer on?
You can follow them on Facebook, Instagram (@cricketwireless), Twitter (@Cricketnation), TikTok, and YouTube (CricketNation channel).
When did the Cricket Wireless Authorized Retailer in Phoenix open?