Business Details
About
Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Phoenix store today.
Location
Cricket Wireless Authorized Retailer
3555 W Van Buren St Ste 110, Phoenix, AZ
85009, United States
Hours
Reviews
4.4
232 reviews
5 stars
181
4 stars
15
3 stars
11
2 stars
5
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Hundra, for their helpfulness and professionalism, while some reported unprofessional behavior from other employees.
Store Environment
The store was frequently described as clean and well-maintained, contributing to a positive shopping experience.
Mixed Experiences
While numerous reviews highlighted excellent service, there were also complaints about long wait times and inconsistent service quality.
- KBKarla BellamyDec 31, 20252.0Asked for a phone to be added on pre existing account they went and added a whole new line
- GGGuerreroslandscapingOct 10, 20255.0Excelente servicio!
- ELE LBAug 25, 20251.0If I could give zero to negative, I would. No wonder this place is usually empty, it seems they don’t want people coming into the store the way they’re so unprofessional. Went in due to phone problems, at 4 pm on 8/25/2025. The young lady greets us as she is engaged and focused with her phone, she asked us what is wrong I explained the situation and she continued to have her full attention on her phone. I asked are you looking up our account? Knowing she was not, as she put her phone away she was playing a game on it the whole time. Said we only had 7 day of warranty even though was told otherwise when phone was bought. She was not interested in helping and I tried to ask questions or figure out a resolution. I felt I was trying to do her job for her. Like I said seems they are bothered to have people come into their store. Seriously thinking of going to another provider and this store disappoints me every time. The one on 43rd and McDowell is a bit further, but better customer service.
- DRDaniel Gaxiola RuizMar 5, 20255.0Excelente servicio.
- SLSonia LeyvaFeb 28, 20255.0Gracias Hundra por tu servicio :)
Frequently Asked Questions About Cricket Wireless Authorized Retailer
What kinds of cell phone plans does Cricket Wireless Authorized Retailer in Phoenix offer?
Cricket Wireless offers customizable cell phone plans with unlimited talk, text, and data, all with no annual contract to fit your lifestyle.
Where is the Cricket Wireless Authorized Retailer located in Phoenix?
It is located at 3555 W Van Buren St Ste 110, Phoenix, AZ 85009.
What are the store hours for Cricket Wireless Authorized Retailer in Phoenix?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Cricket Wireless Phoenix require an annual contract for its plans?
No, Cricket Wireless plans have no annual contract, providing flexibility for customers.
How can I contact the Cricket Wireless Authorized Retailer in Phoenix?
You can reach them by phone at +1 602-353-1144.
Can I visit the Cricket Wireless Phoenix store online for more information?
Yes, you can visit their website at https://www.cricketwireless.com/stores/az/phoenix/3555-w-van-buren-st-ste-110.
What nearby food options are close to the Cricket Wireless store at 3555 W Van Buren St?
Nearby you can find several dining options such as Little Caesars Pizza, Subway, Sushi Mocorito, Burger King, and McDonald's, ideal for grabbing a meal before or after your visit.
Are there convenient services near Cricket Wireless Phoenix that customers might use?
Yes, nearby services include Amazon Locker - Jiao for package delivery and Coin Less Laundry for laundry needs, making it easy to combine errands.
Is there any nearby insurance agency close to the Cricket Wireless store?
Access Auto Insurance is located nearby, offering insurance services if you want to handle multiple tasks in one area.
What should I know about the Cricket Wireless Phoenix store's social media presence?
Cricket Wireless has an active presence on Facebook, Instagram (@cricketwireless), Twitter (@Cricketnation), TikTok (@cricketwireless), and YouTube (CricketNation) where you can find updates and promotions.