Customers appreciate the wide selection of electronics and accessories, but some report issues with inventory accuracy and availability of specific items.
Customer Service
Feedback on customer service is mixed; while some customers praise helpful and friendly staff, others report poor service and unhelpful employees.
Geek Squad Experience
Experiences with Geek Squad vary significantly, with some customers expressing dissatisfaction with service quality and others praising the assistance received.
Return and Warranty Issues
Several customers reported difficulties with returns and warranty claims, citing poor communication and unsatisfactory resolutions.
Store Environment
The cleanliness and organization of the store received mixed reviews, with some customers noting disarray and others appreciating the neatness.
JR
Joey Ray
Nov 15, 2025
3.0
Every time I go to this location they never have what I’m looking for.. you would think I’d know better by now haha.. their very polite and tend to their customers but, they just never have certain things in stock.
DD
David
Nov 14, 2025
1.0
I’m never doing business with Best Buy again. How do you advertise open box item in excellent condition with all the parts and then somebody returned it and stole the base for the monitor.
Will be taking my business to Micro Center going forward. Thanks Best Buy.
CC
compakdisc
Nov 14, 2025
5.0
Waited for a Pokémon card release today and was impressed by the friendliness and efficiency of the staff. Seems like good management
MR
Martha Rivera
Oct 31, 2025
1.0
I needed to change payment method from my credit card to gift card on an item a couple of days passed returnable date. I drove to the store Wednesday as corporate asked me to on Tuesday, to have a manager do it as they for some odd reason couldn't over the phone. I spoke with manager John. After explaining my dilemma to him he claimed he couldn't do it, that the system wouldn't allow him. I knew he wasn't being truthful and told him there's always a way. He refused and sent me back to corporate. Today I went to the Thunderbird store and without hesitation the manager there did it. I was grateful and will always only shop at Thunderbird and never at Camelback location. So if you want some excellent service don't go here/manager John.
AN
Athena Niccolai
Oct 29, 2025
3.0
Well my experience was kind of Grimm, I asked the first guy do you have a CD laser cleaner he said yeah I have a computer disk cleaner the other guy said no over there by the DVDs I could not find any DVDs so now that I walked through the whole store I ended back up at the beginning and ask the lady in the she could look in the system to see if they have a CD laser cleaner even though it says online that there is one in this store they did not have one it was a waste of my time don't they think people need to clean their lasers on their devices any more why did they take them off the shelf? So they're not in high demand can't they keep at least 10 on the shelf for people like me who don't have internet and have to watch DVDs or regular TV. I went to several stores and not one store has a CD laser cleaner, it is a CD that sweeps the dust off of your lasers on your computer, your game system and your DVD Blu-ray systems, doesn't anybody use these anymore? I think so, I freaked out when there was no movies to buy at the Walmart store just a tiny little shelf and of course they did not! have the CD laser cleaner either and neither does Target, office Max / Staples 😞
What are the main products available at Best Buy on 1949 E Camelback Rd?
Best Buy offers TVs, computers, appliances, cameras, and other electronics along with expert advice and Geek Squad support.
What are the store hours for Best Buy at this location?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does the Best Buy store provide curbside pickup services?
This location offers curbside pickup service for convenient order collection.
Can customers bring items to be repaired at this Best Buy?
Yes, the store provides service and repair support through Geek Squad.
Is Best Buy on 1949 E Camelback Rd accessible for wheelchair users?
Yes, this Best Buy location has a wheelchair accessible entrance.
What payment methods are accepted at this Best Buy store?
The store accepts debit cards and does not require cash only; it likely accepts other payment methods as well.
Are there any electronics recycling options at this Best Buy location?
Yes, the store offers electronics recycling services.
Which nearby restaurants can I visit before or after shopping at Best Buy on Camelback Rd?
You can try nearby dining options such as Pork on a Fork BBQ & Catering, Kyoto Bowl, Kura Revolving Sushi Bar, NYPD Pizza, Smashburger, and Panera Bread.
Are there any nearby stores for beauty and cosmetic products close to Best Buy?
Yes, Charlotte Tilbury, Ulta Beauty, and Bath & Body Works are nearby for cosmetics and beauty supplies.
What other services are conveniently located near Best Buy on Camelback Rd?
Nearby services include Geek Squad for computer repair, Levine Chimney Cleaning, Pittman Duct Cleaning, and Cox Solutions Store for telecommunications and electronics.