Best Buy

Reviews

• JW

  J W

  4 days ago
  4.0
  Better than the Thunderbird location, samsung accessories are always "sold out" but overall decent Best Buy.
• DD

  Debra Daingerfield

  Apr 1, 2026
  1.0
  I went in to buy package for streaming which included a laptop and microphones. They had none of the items they showed me in stock so they had to ship it to me but the sales rep never bothered to verify the address so it shipped to an old place I had not lived at in years and they didn't even require a signature or verify the address. Carlos was very helpful and resent a new one at no cost to me and offered to ship another one. Now I'm several days in and still have no laptop and now they are informing me I have to go pick it up but won't provide verification it is ready for pick up. This has been trouble service and I still have no product. It has been weeks and I still have no product and now they are try me it's out of stock. Terrible terrible company.
• SM

  Stephen M

  Mar 29, 2026
  3.0
  Mostly empty. About 50% of the stores original stock that would have made up the store is just gone. The store feels very empty.
• EH

  ellis harris

  Mar 29, 2026
  3.0
  Mediocre I went to check out some Bluetooth speakers trying to decide if I wanted to purchase one of the brands in store or go on a limb and check what's online with reviews. Well I guess online reviews win because in store when I started trying to tes them you can't even turn them up past a set level in the sound board. And to make matters worst if you're trying to see what a certain music genre sounds like then forget it, you have to listen to what's playing on their sound board. I guess I have to go with independent unbiased reviews
• SS

  Susan Stonitsch

  Mar 19, 2026
  5.0
  Bright clean store. Very helpful associates. Become a member and get some really awesome deals, including great warranty deals. As a member, Best Buy replaced my 3 year old broken printer for free. Buy big items like TVs online, pick up at store. Associates will load it in your car. We've done that several times at this BestBuy. It was always a great experience.

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