Business Details
10580 N Oracle Rd, Oro Valley, AZ
85737, United States
Certified by Verizon • Feb 22, 2026
(520) 537-2633
Certified by Verizon • Feb 22, 2026
https://stores.cellularsales.com/us/az/oro-valley/10580-n-oracle-rd
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Oro Valley’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Oro Valley connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.5
408 reviews
5 stars
329
4 stars
20
3 stars
14
2 stars
9
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and patient, particularly highlighting employees like Case, Ali, and Mohammed.
Mixed Experiences
While some customers had excellent interactions, others reported poor service, particularly with certain employees like Jesus and Brady, indicating inconsistency in service quality.
Billing Issues
Several reviews mentioned unexpected charges and billing problems, leading to dissatisfaction and frustration among customers.
Store Environment
The store atmosphere received mixed feedback, with some customers appreciating the friendly environment while others felt rushed or ignored.
- MSMichelle StinnJan 23, 20265.0Jesus is amazing!! Super patient, informative, knowledgeable and the experience was just spectacular. Going into phone stores is extremely painful and he made it painless. Come here and ask for Jesus!!
- MWMelissa WestbrookJan 22, 20262.0So my internet with Verizon was getting spotty. Went to this store and was told I needed a new (better) box. I was told to go to any UPS store to mail back the old one. I did that. I worked with Ali who was pretty nice. The new box was okay but I was having slow service. It finally worked well after two weeks. Then I get my monthly bill and it was more than double. No one said anything to me about my bill going up. I go to the store with my bill because the issue originated there. I got this guy, Jesus, who was very talkative. I explained that the bill had to be wrong. He quoted me a Bible verse and I asked that he not do that. As we talked through the bill, he said I was talking "crazy" and I asked him not to use that word. I did not yell, swear or curse. I was just being direct. Turns out I was overcharged because the account linked to the first box was not closed. And there was a charge to open the new one. Ali never said anything about an activation charge and why he didn't close the first account, I don't know. Jesus would not stop trying to bait me. He said maybe I should have called Ali, he said I should probably go home and call customer service and I said I wanted to solve the problem right now. He called customer service and then got very quiet. The rep talked me through everything. I thanked the rep and we hung up. I looked at Jesus and said, "Do better" and he said, "God bless you." Again with the religion. Very offensive and off-putting because I already had said please don't talk about religion. Suffice to say, I won't be going to that office ever again and I think they have a real problem with Jesus.
- SESandy EpsteinJan 13, 20265.0Mohammed was patient and very helpful!!
- GTGayle Munton TownsendJan 7, 20265.0Jesus is my hero I recommend this store, they took care of me and helped me get my service restored! Will be coming back here for service always!
- DSDionysius SarakineJan 2, 20265.0Wonderful customer service and never any wait time, thank you Ali for helping our family stay connected across the country!
Frequently Asked Questions About Verizon
What services does the Cellular Sales Verizon store in Oro Valley offer?
The store provides Verizon wireless plans, phone upgrades, accessories, and services including prepaid wireless, Hum smart car products, mobile hotspots, and home internet.
Which phone brands can I purchase or upgrade at this Verizon location?
You can shop for and upgrade phones from Apple, Samsung, Motorola, Google, LG, HTC, and Asus at this store.
Where is the Cellular Sales Verizon retail store located in Oro Valley?
It is located at 10580 N Oracle Rd, Suite 100, Oro Valley, AZ 85737.
What are the store hours for the Verizon Cellular Sales location in Oro Valley?
The store is open Monday through Saturday from 8:30 AM to 8:30 PM and on Sunday from 10:00 AM to 7:00 PM.
Can I pick up online orders at this Verizon store?
Yes, the store offers in-store pickup services for online orders.
What payment options are accepted at the Oro Valley Verizon store?
They accept American Express, Discover, MasterCard, and Visa credit cards.
What nearby restaurants can I visit before or after shopping at Verizon?
Nearby restaurants include MOD Pizza, Chipotle Mexican Grill, Jersey Mike's Subs, Panera Bread, Pizza Hut, Burger King, Filiberto's Mexican Food, and Which Wich Superior Sandwiches.
Are there any nearby banking or ATM facilities close to the Verizon store?
Yes, nearby banking options include Wells Fargo, BMO Bank N.A Branches, BMO Harris Bank, as well as ATMs like The Exchange Network, Wells Fargo ATM, and LibertyX Bitcoin ATM.
What other retail stores are located near the Verizon Cellular Sales in Oro Valley?
Nearby retail stores include Mattress Firm, Sherwin-Williams Paint Store, and RadioShack.
Are there wellness or service options near the Verizon store?
Yes, Universal Nails & Spa offers nail salon and waxing services nearby, and UrgentVet provides veterinary services.
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Certified February 22, 2026Yext Knowledge Graph
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