About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Mesa, AZ. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
230 reviews
5 stars
196
4 stars
8
3 stars3
2 stars0
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and efficient, with specific mentions of Christian, Malik, and Trinity for their exceptional service.
Sales Experience
Customers reported positive experiences with sales representatives who provided detailed explanations and helped them find the best deals.
Billing Issues
Several reviews highlighted problems with billing and upselling practices, indicating a need for better transparency and training among staff.
Store Environment
The store was described as friendly and welcoming, with staff who were patient and attentive to customer needs.
- MMMisty MartinezDec 27, 20255.0Elias M helped us with all our needs and displayed excellent customer service. I have been to other locations and not received this kind of exceptional customer service. I was very impressed. We were extremely happy with changing our plan. We love our new phone and adding a second line has been helpful for our household. I would highly recommend if you have any difficulties with customer service to go speak with Elias at the location on power Road and McDowell in East Mesa, Arizona.
- JCJamie ClauserDec 20, 20255.0Extremely pleased with the help I got from Dennis G yesterday inquiring and setting up a new iPhone. He explained my choices in detail and did all the set up and transfer. Very efficient and extremely competent.
- LSLinda SchollDec 13, 20255.0Sergei was fantastic and helped us with a big purchase. Very helpful.
- JCJeanne CottonDec 3, 20255.0Brandon was such a huge help, thank him for my internet!
- MDmike danksNov 17, 20255.0The staff went above and beyond to try to get old phone working correctly, but I did end up upgrading my phone, which they also setup for me. Great staff in Mesa store.
Frequently Asked Questions About Verizon
What products does Verizon at 2733 N Power Rd in Mesa offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What are the store hours for this Verizon location in Mesa, AZ?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 5:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does this Verizon store provide in-store pickup services?
Yes, the store offers in-store pickup for orders.
Which brands can I find at the Verizon Authorized Retailer in Mesa?
You can find brands like Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands including Casemate, Otterbox, and Mophie.
What payment options are accepted at this Verizon location?
They accept payment via American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Verizon in Mesa offer device protection and accessories?
Yes, the store offers device protection plans and a wide selection of accessories such as cases, power accessories, and audio accessories.
Can I recycle old electronics at the Verizon retailer in Mesa?
Yes, the store has electronics recycling services available.
What nearby services could be useful if I visit the Verizon store at 2733 N Power Rd?
Nearby you will find Ultra Nails Spa for beauty treatments, Crave Cookies for a treat, and HandyPro Services for building supplies, which you might visit before or after your appointment at Verizon.
Is there a dentist close to the Verizon store in Mesa?
Yes, Mobile Dentistry of Arizona is located nearby, which could be convenient if you are in the area for health care and also need Verizon services.
How can nearby transit or local businesses help me when visiting Verizon at 2733 N Power Rd?
Nearby businesses such as Diamondback Air HVAC services and Four Sons Marketing can help guide you in the area. Also, knowing local landmarks like Ambassador Properties and Singlepoint Staffing might make finding the location easier when visiting the Verizon store.