About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Mesa, AZ. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
321 reviews
5 stars
246
4 stars
21
3 stars
8
2 stars
11
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and knowledge of staff members like Keenan, Isabelle, and Caleb, highlighting their patience and ability to answer questions.
Wait Times
Several reviews mentioned long wait times for service, particularly during busy hours, leading to frustration among customers.
Sales Pressure
Some customers felt pressured to purchase additional products or services, with mixed feelings about the sales tactics employed by staff.
Store Management
There were complaints about poor management and lack of support from higher-ups, which negatively impacted customer experiences.
Product Knowledge
Customers appreciated the detailed explanations and product knowledge provided by staff, especially regarding phone features and plans.
- LSLogan Kruse (Sharpie)6 days ago5.0CHRISTIAN went above and beyond with helping a friend and I out, help getting him on my plane nd removing someone else from it. He didn't have to help, but he did and didn't fuss or anything. He personally helped aid in calling the verizon support line and talking with them aswell as providing with helpful information. Make sure he gets a kudos as he deserves and I will only be coming to this Verizon from here on out, 'preciate you Christian, looking forward to working with you again!
- SFSkye FolfskyNov 15, 20255.0Christian was was an amazing help, he helped with a line transfer that another store was not able to process and Christian got it done in a fraction of the time. 10/10 will be coming back here any future endeavors.
- APAntares PhoenixNov 11, 20255.0Had the best possible experience here. She was most knowledgeable and helpful. Was trying to move a number from Tmobile to my Verizon. TMobile were jerks. A plus experience at Verizon. Been a long time customer.
- PHPam HoyleNov 10, 20255.0Christian was patient and thorough. Neither my husband or I is very technical and he was genuinely helpful
- JAjacy abbottNov 4, 20255.0This store is great they helped me through the immense difficulty with my previous provider and eventually we go everything worked out.
Frequently Asked Questions About Verizon
What products does Victra offer at the Verizon Authorized Retailer in Mesa?
Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Apple, Samsung, Motorola, and Google.
What are the operating hours for the Victra Verizon store at 929 N Dobson Rd, Mesa?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does the Mesa Victra Verizon store provide in-store pickup services?
Yes, the store offers in-store pickup for orders.
Which payment options are accepted at the Victra Verizon Authorized Retailer in Mesa?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Can I find accessories and device protection products at the Victra Verizon store in Mesa?
Yes, the store offers accessories and device protection along with phones, tablets, and wearable technology.
Does the Victra Verizon store in Mesa offer customer support in Spanish?
Yes, the store provides services in both English and Spanish.
Is there free Wi-Fi available at the Victra Verizon Authorized Retailer in Mesa?
Yes, the store offers free Wi-Fi for its customers.
What other mobile phone stores are located near the Victra Verizon store on Dobson Road in Mesa?
Nearby mobile phone stores include Verizon, AT&T Store, Cricket Wireless Store, RadioShack, and another AT&T location, providing options if you're exploring wireless services or devices.
Are there dining options near the Victra Verizon Authorized Retailer in Mesa for before or after a visit?
Yes, nearby dining options include Mesa Riverview's Yogis Grill for Japanese cuisine, Mountain Mike's Pizza, Rubio's Mexican Restaurant, Starbucks for coffee, Wingstop, Subway, and Rosati's Sports Pub.
What nearby services can customers access close to the Victra Verizon store in Mesa?
Near the store, customers can visit health and wellness places like GNC Live Well and Options Medical Weight Loss, beauty salons such as Pamper Me Nail Spa and Beverly Nails and Spa, optometrists including America's Best Eyecare + Eyewear and Pearle Vision, as well as financial services like Comerica Bank.