Business Details
1555 W. White Mountain Blvd, Lakeside, AZ
85929, United States
Certified by Verizon • Feb 22, 2026
(928) 358-4383
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon authorized retailer in Lakeside, AZ. Our team provides a simple and helpful experience for every guest. You can shop the latest Verizon phones, tablets, smartwatches, home internet options, accessories, and device protection.
We support both personal and business accounts. Our store consultants can help you upgrade devices, manage plan changes, add new lines, and set up products for home or business use.
Frontier Internet is also available at this location, with strong offers for homes and businesses in the area.
Visit us for reliable wireless service, expert support, and solutions that fit your needs.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.5
486 reviews
5 stars
388
4 stars
36
3 stars
18
2 stars
14
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being knowledgeable, friendly, and helpful, with specific mentions of individuals like Shannon, Alex, and Justin for their exceptional service.
Wait Times
Several reviews highlighted long wait times and inefficiencies in service, with some customers experiencing waits of over an hour before being attended to.
Billing Issues
Customers expressed frustration over hidden fees and billing discrepancies, with multiple reports of being wrongly charged or misinformed about costs.
Store Experience
While some customers had positive experiences, others reported dissatisfaction with the store's management and overall service efficiency, suggesting a need for better organization.
- TJTyson JonesFeb 11, 20265.0Wound up getting two upgrades and an additional line under a current promo i would have otherwise known nothing about staff was helpful and friendly
- CKCarroll KoliboskiFeb 5, 20265.0Cameron was my representative this morning. He was awesome. He gave me excellent advice, help me through my selection and was very knowledgeable. But most importantly he had great customer service skills. I think this young man will go places within Verizon and will do an exceptional job.
- LOlacey ottocransJan 31, 20265.0Customer support was great. Appreciate that!
- KRKarin RichterJan 22, 20265.0Camron was patient and knowledgeable. He got me everything I needed and helped with setting up the phone
- LSLori StreetJan 7, 20261.0They were super nice AT FIRST, then, when they couldn't sell me the phone they originally told me was free, they became extremely rude. They destroyed the Sim card that had originally been in the phone we were transferring to Verizon, so they couldn't give it back to us either. THEN I had two numbers added to my account that I had been paying for, but had not added. AND without my permission, debited my account for $500. I did get the money back but not until I had to fight 2 hrs on the phone. The store people were EXTREMELY rude. I am in the process of switching cell service and I will NEVER come back to Verizon again. They are thieves.
Frequently Asked Questions About Verizon
What products does Victra — Verizon Authorized Retailer offer at its Lakeside location?
Victra offers a full range of wireless devices including smartphones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What are the store hours for the Victra Verizon Authorized Retailer in Lakeside, AZ?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Which wireless brands are available at this Verizon Authorized Retailer?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Casemate, Otterbox, and PureGear.
Does the Lakeside Victra store offer in-store pickup services?
Yes, Victra offers in-store pickup services for your convenience.
What payment options are accepted at the Victra store in Lakeside?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, Visa, debit cards, and credit cards.
Can I get free Wi-Fi access while visiting the Victra store?
Yes, the store provides free Wi-Fi for customers.
Is Victra committed to inclusive service at their Lakeside location?
Yes, they welcome LGBTQ customers and strive to create the best experience for all guests.
What nearby dining options are available around the Victra store in Lakeside?
Nearby dining options include Lovely Bear Cafe, Mountain Dream Creamery, Crockery Cafe and Infusery, Village Grill, R & R Pizza Express, and Johnnie D Pizzeria, offering a variety of cafes, restaurants, and pizza places.
Are there entertainment venues near the Victra Verizon store in Lakeside?
Yes, customers can visit WME Theatres and WME Village 8 cinemas nearby for movies and entertainment.
What local services are conveniently located near Victra in Lakeside?
Nearby services include real estate agents like Karen Murray Live From the White Mountains and Liz Engelhart, as well as beauty salons like Expressions Salon and Donna & Company.
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Certified February 22, 2026Yext Knowledge Graph
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