Verizon

4.5
480 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Lakeside, AZ. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
1555 W. White Mountain Blvd, Lakeside, AZ
85929, United States

Hours

Reviews

4.5
477 reviews
5 stars
381
4 stars
36
3 stars
18
2 stars
14
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being knowledgeable, friendly, and helpful, with specific mentions of associates like Joseph, Shannon, and Alex providing exceptional service.

Long Wait Times

Several reviews highlighted excessive wait times, with customers experiencing delays in being acknowledged and served, leading to frustration.

Pricing Issues

Customers expressed dissatisfaction with hidden fees and charges, feeling that the pricing structure was not transparent.

Mixed Experiences

While many customers had positive interactions, some reported negative experiences, including issues with service and product activation.
  • LS
    Lori Street
    5 days ago
    1.0
    They were super nice AT FIRST, then, when they couldn't sell me the phone they originally told me was free, they became extremely rude. They destroyed the Sim card that had originally been in the phone we were transferring to Verizon, so they couldn't give it back to us either. THEN I had two numbers added to my account that I had been paying for, but had not added. AND without my permission, debited my account for $500. I did get the money back but not until I had to fight 2 hrs on the phone. The store people were EXTREMELY rude. I am in the process of switching cell service and I will NEVER come back to Verizon again. They are thieves.
  • DR
    Douglas Robert
    Nov 28, 2025
    3.0
    Man! Thing's have gotten out of hand on prices. Everywhere, everyone says that. Remember Rabbit Ears for TV? Then came cable.yea! It seams that we've circled around back to ears. Only now they call it streaming and cell. But at least you can go to places like this for help.
  • KP
    Kathryn Parr
    Nov 7, 2025
    5.0
    Joseph was extremely helpful and knowledgeable. I couldn't ask for a better transaction experience. He should be commended!
  • RA
    Ramsey Abdin
    Oct 7, 2025
    5.0
    Joseph H. Did an awesome job! Answering all my dumb founded questions. Lol. Worked me a good deal on a new phone and service. Had me on the road in no time. Great job young man. Ramsey
  • BO
    Bill Opp
    Sep 8, 2025
    5.0
    The people at the store where above and beyond fixing the problem my wife had with her phone.

Frequently Asked Questions About Verizon

What products does Victra — Verizon Authorized Retailer offer at its Lakeside location?

Victra offers a full range of wireless devices including smartphones, tablets, mobile broadband, wearable technology, accessories, and device protection.

What are the store hours for the Victra Verizon Authorized Retailer in Lakeside, AZ?

The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.