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Brand Certified

Verizon

4.4
(337 reviews)

Business Details

(928) 263-2124
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon authorized retailer in Kingman, AZ. Our team provides a simple and helpful experience for every guest. You can shop the latest Verizon phones, tablets, smartwatches, home internet options, accessories, and device protection. We support both personal and business accounts. Our store consultants can help you upgrade devices, manage plan changes, add new lines, and set up products for home or business use. Frontier Internet is also available at this location, with strong offers for homes and businesses in the area. Visit us for reliable wireless service, expert support, and solutions that fit your needs.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
1949 East Beverly Ave., Kingman, AZ
86409, United States

Hours

Reviews

4.4
337 reviews
5 stars
257
4 stars
23
3 stars
14
2 stars
16
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of employees like Emma, Joni, and Carson.

Service Wait Times

Several reviews noted long wait times and a lack of acknowledgment from staff when customers entered the store, leading to frustration.

Product Knowledge

Customers frequently highlighted the staff's expertise in explaining products and assisting with technical issues.

Mixed Experiences

While many had positive experiences, some customers reported poor service at different locations, indicating inconsistency in service quality.
  • MW
    Melissa White
    Jan 21, 2026
    5.0
    Joni was was knowledgeable honest and helpful!
  • A
    /ᐠ。ꞈ。ᐟ\
    Dec 11, 2025
    1.0
    Not a corporate store so they will make you stand for an hour with no customer service. Then when they finally decide to help you after all the others take breaks in the back room, they will tell you that they CAN NOT help, but rather you call an 800# customer service line. Once you do that, phone line customer support will tell you to visit a corporate store.
  • FC
    Fred Crosby
    Dec 11, 2025
    5.0
    Emma was very helpful.
  • BB
    Brenda Baughn-Rhodes
    Nov 29, 2025
    5.0
    Emma was wonderful in the Kingman AZ store she is fantastic 👏
  • LH
    Laura Hignite
    Nov 29, 2025
    5.0
    I ordered a new phone and when it came in and went in, and Emma was wonderful. She set everything up for me and explained everything I couldn’t be more pleased. Thank you, Emma.

Frequently Asked Questions About Verizon

What wireless devices does Victra in Kingman, AZ offer?

Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.

What brands are available at Victra Verizon Authorized Retailer?

You can find brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and many accessory brands like Casemate, Otterbox, PureGear, and Mophie at Victra.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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