Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Kingman, AZ. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
321 reviews
5 stars
243
4 stars
23
3 stars
14
2 stars
16
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of employees like Emma, Danyelle, and Carson.
Efficiency
Many reviews highlighted the quick and efficient service provided, with staff able to resolve issues and set up new accounts promptly.
Professionalism
Customers appreciated the professionalism of the staff, noting their courteous demeanor and ability to handle complex situations.
Knowledgeable Staff
The employees were frequently described as knowledgeable, providing clear explanations and assistance with technical issues.
Mixed Experiences
While many had positive experiences, some customers reported long wait times and inconsistent service, indicating a need for better staffing during busy periods.
- TLTracy Loucks2 days ago5.0My experience today was great!. Props to Caleb and Verizon business manager who was present at Kingman AZ store today. Thanks again!
- KNK NezNov 16, 20255.0They were really helpful and knowledgeable about the products.
- TCTammra Cetin CooperNov 11, 20255.0Joni help me out today with the replacement of my protective clear cover. As always he is receptive and expeditious. Great asset to your team
- KVKerstin VidanaNov 5, 20255.0Very helpful and polite. Able to walk and chew gum at the same time. In this day and age nobody can do that. Good job
- CRCeara RogersOct 20, 20255.0Emma was amazing! She was able to figure out all of my problems and even lower my bill! She is extremely knowledgeable! Overall a great experience! Thank you Emma
Frequently Asked Questions About Verizon
What wireless devices does Victra in Kingman, AZ offer?
Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What brands are available at Victra Verizon Authorized Retailer?
You can find brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and many accessory brands like Casemate, Otterbox, PureGear, and Mophie at Victra.
What are the store hours for Victra at 1949 East Beverly Ave in Kingman?
The store is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Does Victra offer in-store pickup for online orders?
Yes, Victra offers in-store pickup services for customers.
What payment options can I use at Victra?
Victra accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does Victra support multiple languages for customer service?
Yes, Victra offers services in both English and Spanish.
Is there free Wi-Fi available at Victra in Kingman?
Yes, Victra provides free Wi-Fi for its customers.
What nearby places can I visit around Victra in Kingman?
Nearby places include Domino's Pizza for a quick meal, Cost Cutters for hair salon services, and Cloud Slingers Kingman for e-cigarettes and tobacco products.
Are there convenient food options near Victra for customers?
Yes, there are several nearby restaurants such as Domino's Pizza, Subway sandwich shop, Taco Bell, and Panda Express for a variety of dining choices.
How can nearby businesses like Verizon and GoWireless help Victra customers?
Nearby Verizon and GoWireless stores provide additional options for mobile phone accessories and wireless services that customers can explore alongside Victra's offerings.