Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Kingman, AZ. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
536 reviews
5 stars
383
4 stars
51
3 stars
25
2 stars
10
1 star
67
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members like Chris, Sami, and Alec, highlighting their knowledge and ability to assist with various issues.
Staff Performance
Several reviews noted specific employees going above and beyond, such as staying late to help customers and handling multiple tasks efficiently.
Wait Times
Customers expressed frustration with long wait times, with some reporting waits of over 30 minutes without assistance, leading to dissatisfaction.
Mixed Experiences
While many reviews were positive, there were also significant complaints about poor service, misinformation, and rude behavior from some staff members.
Store Management
Some reviews indicated issues with store management, including understaffing and lack of communication during busy periods.
- MBMichelle BaudoinOct 25, 20255.0Boo Yah! Great job! Quite the multi-tasker…very impressed with a knowledgeable young man.
- CKCalvin KupserOct 9, 20255.0Great experience! Far better then the pink place down the road. Chris was awesome and hooked the whole family up! Thank you!
- SCSherrie St clairOct 7, 20255.0Andrew at this in Kingman az , is very knowledgeable, friendly,helpful and I needed the help very much. And I thank Austin , his supervisor too . Andrew deserves a raise for what he did for me. God bless this young man!
- SHStarla HopperSep 29, 20255.0Clay was very helpful! I appreciated everything he did!
- SFSteve FraiserSep 22, 20255.0Clay did an awesome job in spite of the roadblocks that were thrown in front of him. Thank you, my friend!
Frequently Asked Questions About Verizon
What products does Verizon — Victra in Kingman offer?
They offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection from brands like Verizon Wireless, Samsung, Apple, Google, and more.
What are the store hours for Verizon in Kingman?
Monday to Friday, the store is open from 9:00 AM to 7:00 PM; Saturday from 9:00 AM to 6:00 PM; and Sunday from 10:00 AM to 5:00 PM.
Does Verizon — Victra Kingman offer in-store pickup?
Yes, they provide in-store pickup services for certain orders.
Which payment methods are accepted at this Verizon location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
What languages are spoken at Verizon — Victra Kingman?
The staff speaks English and Spanish to assist customers.
Does the Verizon store in Kingman have free Wi-Fi available?
Yes, free Wi-Fi is available for customers inside the store.
Where is Verizon — Victra located in Kingman?
The store is located at 3787 Stockton Hill Rd, Ste C, Kingman, AZ 86409.
Can I find Starbucks near the Verizon store in Kingman?
Yes, Starbucks is nearby, allowing you to enjoy coffee before or after your visit to Verizon.
Are there dining options close to the Verizon — Victra Kingman store?
Yes, nearby restaurants include Chili's Grill & Bar, Sonic Drive-In, and Kingman Chophouse, perfect for meals before or after shopping at Verizon.
Is there a bank close to Verizon in Kingman where I can manage finances?
Yes, the National Bank of Arizona and Chase Bank are nearby, convenient for banking needs when visiting the Verizon store.