Verizon

4.4
620 reviews
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Business Details

18767 S Nogales Hwy, Green Valley, AZ
85614, United States
(520) 399-3848
https://www.victra.com
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About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Green Valley, AZ. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
18767 S Nogales Hwy, Green Valley, AZ
85614, United States

Hours

Reviews

4.4
616 reviews
5 stars
486
4 stars
29
3 stars
25
2 stars
12
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting employees like Anthony, Luis, and Bernardo.

Professionalism

Several reviews noted the professionalism and patience of the staff, especially in handling customer inquiries and issues.

Sales Experience

Customers appreciated the assistance in finding the best deals and plans, with specific mentions of staff going above and beyond to help.

Long Wait Times

Multiple reviews expressed frustration with long wait times and the store being understaffed during busy periods.

Mixed Experiences

While many customers had positive interactions, some reported negative experiences, particularly with misleading information and unhelpful service from certain representatives.
  • KJ
    Kelly Ryan Johns
    Nov 11, 2025
    5.0
    My wife and I came in to purchase new phones. We worked with Gabriel. It took 2ish hours from start to finish…(systems were slow.) Gabriel made the whole process as painless as possible. He answered all of our questions, was super patient and explained what to expect when our new bill arrives. Excellent customer service!
  • JL
    Justine Lewis
    Nov 7, 2025
    5.0
    The service I received today by Bri and all of the staff I encountered was excellent! Every staff member I observed had a smile on their face and was extremely patient, kind, professional and efficient. Many thanks to the staff at Verizon, Sahuarita, AZ - especially Bri, you made my purchase and updates so easy!
  • MC
    Mary Van Camp
    Nov 3, 2025
    5.0
    Anthony was bery professional. He looked for every discount available to keep my bill as low as possible. I enjoyed working with him.
  • AR
    Aida Rodriguez
    Oct 25, 2025
    5.0
    Anthony was amazing professional and very helpful during my visit with him. I am very satisfied with the service he provided. Thank you!
  • DE
    Deidre Early
    Oct 21, 2025
    5.0
    Anthony is very patient, helpful & professional in helping me with my phone questions. Thank you, Anthony, for your assistance today!!
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Frequently Asked Questions About Verizon

What is Victra and what services do they offer?

Victra is a Verizon Authorized Retailer in Green Valley, AZ, offering a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.

Where is the Victra Verizon store located?

The store is located at 18767 S Nogales Hwy, Ste 145, Green Valley, AZ 85614, United States.