Business Details
1120 N Estrella Pkwy, Goodyear, AZ
85338, United States
Certified by Verizon • Feb 22, 2026
(623) 925-8880
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Goodyear, AZ. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.4
655 reviews
5 stars
519
4 stars
40
3 stars
12
2 stars8
1 star
76
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members like Juan, Aleyah, and Chandler, while others reported negative experiences with management and misleading sales practices.
Sales Practices
Several reviews highlighted issues with hidden fees and misleading promotions, leading to frustration and dissatisfaction among customers.
Store Environment
The store was noted for being clean and organized, but some customers experienced long wait times and poor service during busy periods.
Product Knowledge
While many employees were commended for their knowledge and ability to assist customers, there were instances of misinformation regarding promotions and product details.
- BPBrian PascoeFeb 14, 20265.0My transaction was quick! The salesman was friendly and helpful. Found me the phone charger I needed and I was on my way. Thank you.
- LClee caldwellFeb 13, 20265.0Juan got me all set up. He was great. Much better than doing it online.
- DDDavidFeb 11, 20261.0We went to this store to get new phones in response to Verizon’s advertisement of a free iPhone 16. The sales rep told us the new phones were free. She also told us that we could do an unlimited data plan that would cost less per month than the limited data plan that we had. A month or so later when we got our first bill from Verizon we were shocked. It was three times the normal bill . Then the next month it was almost double the normal bill. After hours on the phone with Verizon we were able to get some credits and bring the bill closer to our prior monthly fee. But we were still paying a balance on our phones monthly and still paying more per month than our old plan. After exhausting what we could do through Verizon, we went to the store to see if trading in our old phones would help. Gloria said the employee who helped us was no longer there so she could not help us. So the store took no responsibility for what their employee told us. Moral of the story: don’t take the employees word. Ask for a printed version of the estimated monthly bill before signing anything because no one may take responsibility later.
- MVManessa VernerFeb 7, 20265.0I can’t remember the names of who helped me, but they both were super great! They asked any questioned I had and were very polite and patient. Thank you so much!
- HCHunie CarterJan 26, 20261.0THIS STORE HAS REFUSE TO GIVE ME MY REFUND IN THE AMOUNT OF 385.⁰⁰! I RETURN A PHONE OH DEC 30TH in A FEW DAYS IT WILL BE JANUARY 30TH I STILL HAVE NOT RECEIVE MY REFUND! THEY DO NOT LIKE TO LET YOU SPEAK TO A MANAGER! I HAVE PROOF THAT, THE MONEY WAS NOT RETURN TO MY ACCOUNT!!!! I ADVISE YOU GUYS DO NOT, U REPEAT DO NOT GO HERE!
Frequently Asked Questions About Verizon
What products does Verizon in Goodyear offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.
What brands can I find at the Verizon Authorized Retailer in Goodyear?
You can find brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and more at the store.
What are the store hours for Verizon in Goodyear?
The store is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Does Verizon in Goodyear offer in-store pickup?
Yes, Verizon offers in-store pickup services for customers.
What payment options are accepted at Verizon Goodyear?
Verizon accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Is there free Wi-Fi available at the Verizon store in Goodyear?
Yes, the store offers free Wi-Fi for customers.
Does Verizon in Goodyear recycle electronics?
Yes, Verizon welcomes electronic recycling at their store.
Can I visit Verizon Goodyear using public transit near Galaxy Cleaners and Jimmy John's?
Yes, Verizon is located near Galaxy Cleaners and Jimmy John's, which are local landmarks that can help you find the store easily.
What other mobile phone stores are near Verizon Goodyear?
Nearby mobile phone stores include AT&T Store and GoWireless Verizon Premium Retailer, useful alternatives or comparison points for customers.
Are there places to eat near Verizon Goodyear where I can grab a quick meal?
Yes, nearby dining options include Jimmy John's, Whataburger, Chick-fil-A, and Baskin-Robbins, perfect for a meal before or after your visit.
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