Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Glendale, AZ. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
289 reviews
5 stars
246
4 stars
6
3 stars
5
2 stars2
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and friendly, particularly highlighting individuals like James, Adam, and Jessica.
Staffing Issues
Several reviews mentioned being understaffed, leading to long wait times and poor service experiences.
Mixed Experiences
While many customers had positive interactions, some reported rude or unhelpful service, indicating inconsistency in customer experiences.
Sales Practices
There were complaints about aggressive sales tactics and issues with billing practices, leading to distrust among some customers.
Store Environment
Customers expressed frustration with the store's atmosphere, including being ignored or not acknowledged by staff.
- MGMike GuernseyNov 14, 20255.0Ben was so helpful....he is great
- MLMarleetha LongsNov 6, 20255.0I would like to say thanks to miss Christine for helping us on today
- RTRosalie TobeyOct 22, 20255.0James and Destiny were wonderful,knowledgeable,patient.I will continue to do business at this store
- BJBonni JoOct 20, 20255.0Christine went above any expectations I had. Great service and great attitude
- VKVirleen KaurOct 10, 20251.0Worst customer service, James is rude.
Frequently Asked Questions About Verizon
What products does Verizon offer at the Glendale location?
Verizon in Glendale offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Samsung, Apple, Motorola, and Google.
What services can I get at the Verizon Authorized Retailer in Glendale?
You can get services such as new lines, device upgrades, new devices, and accessories at this Verizon Authorized Retailer.
What are the store hours for the Verizon Glendale location?
The store is open Monday through Friday from 9 AM to 7 PM, Saturdays from 10 AM to 6 PM, and Sundays from 12 PM to 6 PM.
Does Verizon Glendale offer in-store pickup?
Yes, Verizon Glendale offers in-store pickup for customers.
What payment options are accepted at the Verizon Glendale store?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Is the Verizon Authorized Retailer in Glendale LGBTQ+ friendly?
Yes, the store welcomes LGBTQ+ customers and strives to create a trustworthy and inclusive environment.
What nearby places can I visit after shopping at Verizon Glendale?
Nearby you can visit Game Stop for video games, Papa Johns Pizza for a quick meal, and Starbucks coffee shop for a relaxing drink.
Are there any beauty salons near Verizon Glendale?
Yes, nearby beauty salons include SportClips, Perfect Nails, Nail Club, Fantastic Sams Hair Salons, and Hair by Shannon Kent.
What food and drink options are available near Verizon Glendale?
You can find various options nearby including Papa Johns Pizza, Wendy's, The Paleta Bar Glendale for ice cream, Rita's Italian Ice & Frozen Custard, and multiple Starbucks locations.
How can the nearby Goodwill stores benefit customers visiting Verizon Glendale?
Goodwill of Central and Northern Arizona and the Goodwill Retail Store and Donation Center are nearby, offering thrift shopping and donation services for those interested.