Business Details
8251 W Union Hills Dr, Glendale, AZ
85308, United States
Certified by Verizon • Feb 22, 2026
(623) 376-8848
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Glendale, AZ. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.5
301 reviews
5 stars
255
4 stars
9
3 stars
5
2 stars2
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of employees like James, Adam, and Jessica.
Store Environment
Several reviews noted issues with the store's seating arrangements and understaffing, leading to long wait times and discomfort for customers.
Mixed Experiences
While many had positive interactions, there were also complaints about rude service and questionable sales practices, indicating inconsistency in customer experiences.
Product Availability
Customers expressed frustration over the lack of stock for certain phones and issues with order fulfillment.
- MMMiguel Medina6 days ago5.0Great job, awesome service helped my Alec.
- LMLynn MarshallJan 29, 20265.0Every one there was so helpful and knowledgeable and kind to me! Thank you 🙏🏻 guys and James has the patience of a professional saint!! The only gripe I will place is that Verizon stores ALWAYS HAD COMFORTABLE ORANGE CUTE SOFAS TO SIT AND WAIT ON !!! Now you just have HIGH STOOLS THAT MY 75 year old short body could never get up onto!!! You want YOUR CUSTOMERS TO BE COMFORTABLE WHILE THEY ARE SPENDING ALL THEIR MONEY!!! As A CUSTOMER SERVICE PROFESSIONAL MYSELF I SUGGEST A TOTALLY DIFFERENT CUSTOMER COMFORTABLE EXPERIENCE BECAUSE WE ARE THERE LONGER THE MORE MONEY WE SPEND!!!
- GDGlenda DanielsJan 20, 20265.0Great customer service
- DMdevon mcdonaldJan 5, 20265.0Had a. Appointment, the employee was very knowledgeable and helpful
- BMBrandy MoodyJan 1, 20265.0I just came from the Glendale Union store. James and Christine are incredible. They were so knowledgeable and kind. I had the best experience! I won't go to another store. Happy New Year to you both! Thank you!
Frequently Asked Questions About Verizon
What products does Verizon offer at the Glendale location?
Verizon in Glendale offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Samsung, Apple, Motorola, and Google.
What services can I get at the Verizon Authorized Retailer in Glendale?
You can get services such as new lines, device upgrades, new devices, and accessories at this Verizon Authorized Retailer.
What are the store hours for the Verizon Glendale location?
The store is open Monday through Friday from 9 AM to 7 PM, Saturdays from 10 AM to 6 PM, and Sundays from 12 PM to 6 PM.
Does Verizon Glendale offer in-store pickup?
Yes, Verizon Glendale offers in-store pickup for customers.
What payment options are accepted at the Verizon Glendale store?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Is the Verizon Authorized Retailer in Glendale LGBTQ+ friendly?
Yes, the store welcomes LGBTQ+ customers and strives to create a trustworthy and inclusive environment.
What nearby places can I visit after shopping at Verizon Glendale?
Nearby you can visit Game Stop for video games, Papa Johns Pizza for a quick meal, and Starbucks coffee shop for a relaxing drink.
Are there any beauty salons near Verizon Glendale?
Yes, nearby beauty salons include SportClips, Perfect Nails, Nail Club, Fantastic Sams Hair Salons, and Hair by Shannon Kent.
What food and drink options are available near Verizon Glendale?
You can find various options nearby including Papa Johns Pizza, Wendy's, The Paleta Bar Glendale for ice cream, Rita's Italian Ice & Frozen Custard, and multiple Starbucks locations.
How can the nearby Goodwill stores benefit customers visiting Verizon Glendale?
Goodwill of Central and Northern Arizona and the Goodwill Retail Store and Donation Center are nearby, offering thrift shopping and donation services for those interested.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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