Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Glendale, AZ. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
296 reviews
5 stars
250
4 stars
9
3 stars
5
2 stars2
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff, particularly highlighting individuals like James, Adam, and Jessica for their exceptional service.
Staffing Issues
Several reviews noted understaffing, leading to long wait times and customers feeling ignored.
Mixed Experiences
While many had positive interactions, some customers reported negative experiences, including rude service and issues with billing practices.
Store Management
Customers expressed frustration with the store being an indirect Verizon location, leading to confusion and dissatisfaction with service.
- DMdevon mcdonaldJan 5, 20265.0Had a. Appointment, the employee was very knowledgeable and helpful
- BMBrandy MoodyJan 1, 20265.0I just came from the Glendale Union store. James and Christine are incredible. They were so knowledgeable and kind. I had the best experience! I won't go to another store. Happy New Year to you both! Thank you!
- AGAnthony GravesDec 16, 20254.0Service was good and it was a pleasant experience. No hassles and friendly environment.
- RTRick ThackerDec 15, 20255.0They were awesome helping me to get everything fixed on my new phone they felt like family not just workers selling a product I really enjoyed the experience the best I’ve had ever dealing with Verizon they are a great asset and the type of employees that should be at all your phone centers
- MCMarian ChamberlinDec 11, 20254.0I went to Verizon for assistance because I was locked out of my phone. The salesperson was very nice, but could not help me with that. So, he directed me to the nearest Best Buy to get help from the Geek Squad. At my request, without any hassle, he also put me on Verizon internet. My experience with this Verizon store was very limited, but the person I dealt with was courteous and efficient.
Frequently Asked Questions About Verizon
What products does Verizon offer at the Glendale location?
Verizon in Glendale offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Samsung, Apple, Motorola, and Google.
What services can I get at the Verizon Authorized Retailer in Glendale?
You can get services such as new lines, device upgrades, new devices, and accessories at this Verizon Authorized Retailer.
What are the store hours for the Verizon Glendale location?
The store is open Monday through Friday from 9 AM to 7 PM, Saturdays from 10 AM to 6 PM, and Sundays from 12 PM to 6 PM.
Does Verizon Glendale offer in-store pickup?
Yes, Verizon Glendale offers in-store pickup for customers.
What payment options are accepted at the Verizon Glendale store?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Is the Verizon Authorized Retailer in Glendale LGBTQ+ friendly?
Yes, the store welcomes LGBTQ+ customers and strives to create a trustworthy and inclusive environment.
What nearby places can I visit after shopping at Verizon Glendale?
Nearby you can visit Game Stop for video games, Papa Johns Pizza for a quick meal, and Starbucks coffee shop for a relaxing drink.
Are there any beauty salons near Verizon Glendale?
Yes, nearby beauty salons include SportClips, Perfect Nails, Nail Club, Fantastic Sams Hair Salons, and Hair by Shannon Kent.
What food and drink options are available near Verizon Glendale?
You can find various options nearby including Papa Johns Pizza, Wendy's, The Paleta Bar Glendale for ice cream, Rita's Italian Ice & Frozen Custard, and multiple Starbucks locations.
How can the nearby Goodwill stores benefit customers visiting Verizon Glendale?
Goodwill of Central and Northern Arizona and the Goodwill Retail Store and Donation Center are nearby, offering thrift shopping and donation services for those interested.