Business Details
9184 W Northern Ave, Glendale, AZ
85305, United States
Certified by Verizon • Feb 22, 2026
(623) 877-1100
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/arizona/glendale/peoria-crossings-320354
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Glendale for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.6
615 reviews
5 stars
323
4 stars
59
3 stars
34
2 stars
39
1 star
160
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some employees are praised for their helpfulness, while others are criticized for being rude and unhelpful.
Long Wait Times
Many customers reported long wait times, often exceeding an hour, which contributed to their frustration.
Sales Practices
Several reviews mention concerns about misleading sales tactics, including unexpected charges and pressure to purchase additional services.
Store Management
The management at this location received negative feedback for poor handling of customer issues and lack of support for staff.
Positive Experiences
Despite the negative feedback, some customers reported positive experiences with specific employees who provided excellent service.
- KNKnik NakzFeb 19, 20262.0Took my friend here, they were rude, unhelpful, and were just t out to get her money!!
- MRMarlene RuizJan 22, 20265.0Excellent customer service! Explained with detail. Paid only $43 for upgrading to a newer phone. This is an actual Verizon store, not 3rd party (Victra). They wanted to charge me $150+.
- MSMarcus SandersJan 12, 20261.0Jermey very bad service checked customer in before me i thought version valued customers who are paying very disrespectful and rude with the amount of money i pay this company… Joining this service had been nothing but problems bill increase when they broke down the bill in front of me that price wasn’t calculated at all don’t trust their SCAMS.
- DRDavid RivenburgJan 7, 20261.0No one wants to help! I hope they can pay some attention to their customers
- DNDarlene NeffJan 5, 20265.0Pedro was very helpful and has a good way to deal with customers
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Glendale?
The Verizon store in Glendale is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 6:00 PM.
What payment methods does the Verizon store accept?
Verizon accepts payments by check, debit card, and mobile NFC payments; cash is not required.
Can I order online and pick up my purchase at the Glendale Verizon store?
Yes, you can buy online and pick up your order in store, or opt for free 2-day shipping, express lockers, or same-day delivery where available.
Which brands of smartphones and devices are available at Verizon Glendale?
The store offers the latest devices from Apple, Samsung, Motorola, Google, Kyocera, and TCL, including popular 5G smartphones like iPhone 15, Google Pixel 8, and Samsung Galaxy S23.
Does Verizon Glendale offer business solutions?
Yes, Verizon provides business cell phones, mobile hotspots, tablets, laptops, as well as mobile, wireless internet, and voice plans tailored for business needs.
How can I schedule an appointment at the Verizon Glendale store?
You can schedule an in-store appointment through the My Verizon app or via their online website.
Are there any nearby places to get coffee before or after visiting Verizon Glendale?
Yes, 'It's A Grind Coffee House' is close by where you can enjoy coffee before or after your Verizon visit.
What dining options are near the Verizon store in Glendale?
Nearby dining options include Ono Hawaiian BBQ, Panda Express, Quiznos, Streets of New York pizza restaurant, and Nam Huynh sandwich shop and internet cafe.
Where can I find ATM or banking services close to the Verizon Glendale store?
The Exchange Network and Bank of America both offer ATM and financial services near the Verizon store.
Are there any nearby places for wellness and beauty services around Verizon Glendale?
Yes, nearby wellness and beauty spots include Bright Now Dental, Phoenix Laser & Rejuvenation Center, Leslie's Pool Supplies, Supercuts, and Julie's Nails and Spa.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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