Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Glendale for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.5
621 reviews
5 stars
298
4 stars
76
3 stars
46
2 stars
43
1 star
158
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for their helpfulness, while others were criticized for rudeness and lack of assistance.
Wait Times
Customers frequently reported long wait times, often exceeding an hour, leading to frustration.
Sales Pressure
Several reviews mentioned aggressive upselling tactics, with customers feeling pressured to purchase additional services or products they did not want.
Store Management
Concerns were raised about poor management and organization, with some customers experiencing unprofessional behavior from staff.
Technical Assistance
While some customers received effective technical help, others faced issues with device activation and account management.
- JLJeremy Lee6 days ago5.0Super helpful. Upgrades. After the upgraded phone and the missed cost savings on my account I ended up getting a very nice phone for only 15 bucks more a month. Made my day.
- SGSabrina GrimmNov 11, 20251.0Truly untrained unprofessional don’t waste your time here
- SJSamagio JacksonNov 2, 20255.0AJ Morales was amazing in helping me and my wife get our new phones! Wonderful service from her and Erenya.
- SCSherry CookOct 24, 20251.0We had to take a modem back since it wasn't compatible with our system at home. We waited for over an hour while their store played loud music. I don't mind music but being that loud and you can't even hear what the associate is saying is pretty loud. I'm glad the modem didn't work out because I don't think my ears can handle their type of atmosphere 🤣
- MMmarlenaSep 24, 20255.0We went today and had the pleasure of working with Brandon. He helped me upgrade to the newest iPhone and Apple Watch! He also helped my dad upgrade his phone as well. He was so patient with us and answered several of our questions, very helpful associate, thanks Brandon!
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Glendale?
The Verizon store in Glendale is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Where is the Verizon store located in Glendale?
The Verizon store is located at 7608 W Bell Rd, Glendale, AZ 85308, United States.
What products and brands are available at the Verizon Glendale store?
The store offers the latest 5G smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL, as well as business cell phones, mobile hotspots, tablets, and laptops.
What payment methods does Verizon Glendale accept?
Verizon Glendale accepts pay by check, debit cards, mobile NFC payments, and does not require cash only.
Does Verizon Glendale offer mobile plans and internet services?
Yes, they offer mobile plans, wireless internet plans, and voice plans suitable for personal and business use.
What are the options for receiving online orders from Verizon Glendale?
Customers can choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery in select areas.
How can I schedule an in-store appointment at Verizon Glendale?
You can schedule your in-store appointment through the My Verizon app or by visiting their website's store page.
Are there any nearby dining options close to Verizon Glendale?
Yes, nearby dining options include Zoes Kitchen (Greek/Mediterranean), Black Angus Steakhouse (American steakhouse), NYPD Pizza, Barrio Queen (Mexican and Tex-Mex), Rock Bottom Restaurant & Brewery, Chipotle Mexican Grill, Freddy's Frozen Custard & Steakburgers, Fuddruckers, and Burger King.
What retail stores are near the Verizon Glendale location that customers might want to visit?
Nearby retail stores include The Container Store (home goods and furniture), Terri's Consign & Design Furnishings, Repurpose Furniture, Scandinavian Designs, Babies"R"Us (baby gear and toy store), Samuels Jewelers, Jared, Pandora, GameStop - Mall, and Brookstone (electronics).
What services and facilities are available near Verizon Glendale for health and finance needs?
Nearby health services include Dr. Linda Trinh, OD and Associates and Covid Clinic (medical center). For financial needs, PNC bank and ATM services are available nearby.