Verizon

3.6
887 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Glendale for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
7608 W Bell Rd, Glendale, AZ
85308, United States

Hours

Reviews

3.5
632 reviews
5 stars
305
4 stars
76
3 stars
46
2 stars
43
1 star
162

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised specific employees for their exceptional service, while others reported unprofessional behavior and lack of assistance from staff.

Wait Times

Numerous reviews highlighted long wait times, often exceeding expectations, leading to frustration among customers.

Sales Practices

Several customers expressed dissatisfaction with aggressive upselling tactics and lack of transparency regarding service changes and fees.

Store Environment

The store was noted for being clean and organized, but some customers found the atmosphere uncomfortable due to loud music.

Technical Support

Mixed feedback on technical assistance; some customers received helpful support, while others faced issues with service and device activation.
  • JK
    Jana Kray
    Jan 4, 2026
    5.0
    Chris was so helpful and patient as we changed plans and got 4 new phones. He is very knowledgeable and was able to help us with another family member via phone call. I recommend him highly !!!
  • CZ
    Christopher Zasa
    Dec 27, 2025
    5.0
    Omar is the best screen protector putter on er
  • RS
    Ravip Sarva
    Dec 15, 2025
    5.0
    Bell road store is cool, Jag, store manager is awesome, staff is nice. Jag will get you what you are looking for, customer focus above and beyond 👏👏
  • DD
    Douglas
    Dec 5, 2025
    1.0
    Went to ask a question about transferring my Verizon phone to my replacement phone sent by Asurion. Greeting rep told me that they do not perform any technical services bc they only sell phones & open new accounts. So, I had to go to the retailer across the street who were very helpful.
  • WH
    Wuhba Hubba
    Dec 2, 2025
    1.0
    You guys are so unprofessional. It’s literally a Tuesday and I’m sitting there waiting like 30 minutes and then having people walk in after me who weren’t even checked in and get help before me standing with a child in my hands for thirty minutes. All I can say is if you’re in a crunch don’t stop here cause you’ll probably be here for an hour and a half

Frequently Asked Questions About Verizon

What are the operating hours of the Verizon store in Glendale?

The Verizon store in Glendale is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.

Where is the Verizon store located in Glendale?

The Verizon store is located at 7608 W Bell Rd, Glendale, AZ 85308, United States.