Best Buy

4.1
3632 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
8290 W Bell Rd, Glendale, AZ
85308, United States

Hours

Reviews

4.1
3,632 reviews
5 stars
2,048
4 stars
728
3 stars
321
2 stars
159
1 star
376

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised helpful staff while others reported unprofessional behavior and lack of assistance.

Product Availability

Frequent complaints about items being out of stock and issues with product delivery.

Store Experience

Customers appreciated the store layout and selection but noted inconsistent employee engagement.

Phone Support

Dissatisfaction with the difficulty of reaching store staff via phone, often redirected to call centers.
  • JL
    James Lanter
    Jan 5, 2026
    2.0
    Not helpful. You will need to find someone because they will not find you and ask if you need assistance. Best Buy has gone down hill over the years.
  • SC
    Suzan Czeczok
    Jan 1, 2026
    3.0
    Cellphone went nuts. Provider couldn't fix it, and sent us to the geek squad. They fiddled with it and pronounced it dead. So we went to a different phone service provider store near this store to arrange a new phone. The girl there punched a few buttons and fixed the phone, saving us a bit of money.
  • DS
    Debi Spinosa
    Dec 29, 2025
    1.0
    Trying to reach a live person at the actual store is a joke. One finds themselves lost in an AI mazed phone tree...or are shuttle to a foreign country. I promise, this will be my final purchase at Brst Buy. I will take my thousand dollars of purchasing power to another chain. This is all total bull pukie...
  • JF
    John Farrell
    Dec 26, 2025
    2.0
    The experience at Best Buy was fine. Getting one of the 2 items delivered was an absolute disaster. Don't know if Best Buy or OnTrac is responsible. The overall experience was so bad, that I would probably shy away from purchases at Best Buy in the future.
  • CB
    Charles Brumley
    Dec 14, 2025
    5.0
    Why you should visit Best Buy: Electronics, Mobile phones, home appliances, Big screen TV's, computers, laptops, tablets, everything you can imagine you would want for all electronic and entertainment devices, Best Buy has it. Very fair and competitive prices as well. Staff has always been friendly and helpful when I go to this location. This particular visit, I ended up buying a new Samsung Galaxy ZFold 7 phone. Virginia was the in house Samsung representative and she was extremely helpful. She answered all my questions, very knowledgeable, friendly and went above and beyond with great customer service!! They had a sale at $1,599.99 which was the best price that her and I found by searching competitors in the Glendale, Peoria and Phoenix area. Plus Samsung corporate was at a higher price. It was an overall great experience for me; and I really like my new phone; Samsung Galaxy Z Fold 7. I highly recommend going to Best Buy.

Frequently Asked Questions About Best Buy

What are the operating hours of Best Buy in Glendale, AZ?

Best Buy in Glendale, AZ is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.

Does Best Buy Glendale offer in-store and curbside pickup services?

Best Buy Glendale offers in-store pickup services, but does not have curbside pickup available.