Mixed reviews on customer service; some praised knowledgeable staff while others reported unhelpful or rude employees.
Product Availability
Frequent complaints about items being out of stock and issues with product delivery.
Installation Issues
Customers experienced problems with installation services and lack of communication regarding service capabilities.
Overall Experience
Varied experiences; some customers had positive interactions while others expressed frustration with the purchasing process.
MM
Mya Mya
Feb 15, 2026
1.0
Don't bother coming to this best buy, no worker didn't care to assist us at all. I had to literally approach one of the cashiers to ask for assistance but was informed to ask one of the Microsoft assistance to help ask for help. There was only one Microsoft assistance there & he was busy with other customers. Didn't bother to ask if we've had any questions. Last time I'll be coming to this best buy that's for sure.
WW
Wesley Waddell
Feb 14, 2026
4.0
Wow, what an awesome website. You can tell these people really know what they're doing.
MR
Michael Rose
Feb 11, 2026
5.0
Staff went above and beyond to assist me.
BT
Bryan tabor
Feb 10, 2026
5.0
As good as a trip to Best Buy could be! I knew what I wanted, (2 55" TVs) had it pulled up on my phone, walked to the back, showed the young man what I was looking for and he grabbed a dolly. "Be right back" he said and he was. We walked to the front, I paid then went and got my truck. He loaded em up and I was on my way. Twelve min door to door. I never give five stars. But this was perfection.
TW
Tim Wilson
Feb 6, 2026
5.0
I needed assistance with setting up dual monitors on a new laptop. 1st associate got me to the correct area, then called over another associate with more knowledge specific to what I needed. Great service every time I go here.