Best Buy

4.1
3609 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
8290 W Bell Rd, Glendale, AZ
85308, United States

Hours

Reviews

4.1
3,609 reviews
5 stars
2,033
4 stars
727
3 stars
320
2 stars
157
1 star
372

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised helpful and friendly staff, others reported rude behavior and lack of assistance.

Product Availability

Many customers noted issues with stock levels and out-of-stock items, leading to frustration during their shopping experience.

Checkout Experience

Several reviews highlighted dissatisfaction with the checkout process, including issues with self-bagging and unexpected charges.

Store Environment

The store was generally described as clean and organized, but some customers felt the atmosphere was sterile and employees were disengaged.

Warranty and Returns

Customers expressed frustration with warranty claims and return policies, citing poor communication and unsatisfactory resolutions.
  • JS
    Judy Smedley
    5 days ago
    5.0
    Cluver's never disappoints, food is always good and menu has a big variety to choose from . We had butter burgers and chili, malts and fries. Fast and friendly service and clean tables.
  • HP
    Harriet Pulliam
    Nov 7, 2025
    5.0
    CSR was polite and helpful. Purchased a small freezer and explained to the representative I needed a speedy delivery as I had food in the freezer that died I was trying to save. He set the delivery up in a timely manner.
  • KK
    karem karemzadah
    Oct 29, 2025
    5.0
    Excellent Customer Service! Had to use my warranty to replace my Bose Ultra QC on 10.29.2025 7pm. Ruben and Tariq were very helpful and professional and helped me with the issue. I have multiple accounts so it was not easy to locate the transaction, but they were very patient and friendly on finding the item and completing the transaction. Thank you Tariq & Ruben!
  • GK
    Gritiyanee King
    Oct 27, 2025
    2.0
    I went there today to buy a headphone and a keyboard for my ipad. I walked to where apple products sell and the guy who standing there told me to walk to the counter. “He could just get me what already there!” When i walked to the counter the girl who was at the counter got me a keboard and i told her i need to buy headphone too. Then she said something and asked me to walk back where they have apple products zone and she will send someone to me! I saw they have their headphone in their ears all the time. They do not use for communicating when they are working at all? I have to wait there for almost 20 min, which i didnt know why i have to wait and the guy there then walked me to where there are headphone zone and i got it. Then i have no idea if i have to wait for the girl in the front to get what i order to be done. So the guy at the apple zone told me to go to the counter again. I have to wait and walked back and forth which i am not happy with that, that they do not care for customer! Not professional providing service for customer at all!!! I went there to buy to paid not to get for free!!!
  • BW
    Brenda Wilson-Franz
    Oct 25, 2025
    5.0
    I had an awesome experience at the Best Buy on 83rd Bell Road on 24 Oct 2025. Shane and Reuben assisted me in selecting a new computer system and LED TVs. Shane and Reuben were professional courteous and friendly. They answered all my questions and I was very satisfied with my purchases. I recommend Best Buy as they have a big selection of electronics and the prices are competitive and will be priced matched. Thanks again Shane and Reuben.

Frequently Asked Questions About Best Buy

What are the operating hours of Best Buy in Glendale, AZ?

Best Buy in Glendale, AZ is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.

Does Best Buy Glendale offer in-store and curbside pickup services?

Best Buy Glendale offers in-store pickup services, but does not have curbside pickup available.