Business Details
About
Electronics StoreComputer Repair ServiceCell Phone Repair Shop
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.7
1,744 reviews
5 stars
943
4 stars
213
3 stars
113
2 stars
87
1 star
388
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customer service experiences varied widely, with some praising staff for being friendly and knowledgeable, while others reported rudeness and lack of assistance.
Wait Times
Many customers expressed frustration with long wait times, even with appointments, leading to dissatisfaction with the service.
Store Organization
The store was often described as chaotic and crowded, making it difficult for customers to receive timely help.
Product Knowledge
While some staff were noted for their expertise, others were criticized for being unhelpful or lacking knowledge about products.
Repair Services
Repair experiences were mixed, with some customers receiving efficient service, while others faced delays and unresolved issues.
- AAArt_In_Revolt_Magazine1 day ago2.0Always busy.
- PWPaul Williams2 days ago3.0looked in did not go in never will it looked like chaos full of people standing around waiting for whatever either to buy or having the hopes to get something fixed.
- JFJ F4 days ago1.0Location apparently ignores appointments and their deliveries. Was supposed to pickup a laptop by 11 AM. After over an hour past the appointment and contacting apple support, discovered the device had long since been delivered but store staff hadn’t done anything other than dumped the gear in a back room. Maybe try to contact customers that their products are either in or delayed. Instead they ignore them since they already received payment is their plan.
- LSLizbeth Samano-ČavarNov 14, 20255.0Busy but good
- JWJerri Ann wintersNov 10, 20255.0We love going to arrowhead Mall. The food court is always clean.
Frequently Asked Questions About Apple Arrowhead
What products can I find at Apple Arrowhead?
Apple Arrowhead offers a variety of Apple products including iPhone, Mac, Apple Watch, and iPad.
Does Apple Arrowhead provide technical support services?
Yes, you can get technical support at the Genius Bar at Apple Arrowhead.
What are the regular store hours for Apple Arrowhead?
Apple Arrowhead is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Is Apple Arrowhead open on major holidays?
Apple Arrowhead is closed on November 27, 2025, and December 25, 2025, but has special holiday hours on other dates.
Does Apple Arrowhead offer in-store pickup and delivery services?
Yes, Apple Arrowhead offers both in-store pickup and delivery services.
Is the Apple Arrowhead store accessible for wheelchair users?
Yes, the store has a wheelchair accessible entrance to accommodate customers with mobility needs.
What payment methods are accepted at Apple Arrowhead?
Apple Arrowhead accepts debit cards and mobile NFC payments.
Is there free Wi-Fi available at Apple Arrowhead?
Yes, Apple Arrowhead offers free Wi-Fi to customers inside the store.
What nearby food options are available when visiting Apple Arrowhead?
Nearby food options include Panera Bread, Paradise Bakery & Cafe, Dragon Breath for desserts, and Dairy Queen for fast food and ice cream.
Where can I find other shopping options near Apple Arrowhead?
Nearby shopping options include Fossil Store for fashion accessories, Aéropostale and American Eagle & Aerie Store for clothing, and Bath & Body Works for beauty products.
Are there any nearby stores offering mobile phone or electronics services besides Apple Arrowhead?
Yes, Digitell Cellular is a nearby mobile phone store for additional electronics and cellular services.