Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Gilbert’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.5
376 reviews
5 stars
316
4 stars
12
3 stars
6
2 stars
6
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received high praise while others were described as rude and unhelpful.
Sales Experience
Several customers reported positive experiences with knowledgeable staff who helped them find the best deals and options.
Billing Issues
Multiple complaints about billing errors and lack of follow-up on promised credits, leading to customer frustration.
Staff Knowledge
Many customers highlighted the expertise of specific employees, particularly Angelo, Jackie, and Brennan, for their thorough assistance.
Store Environment
Some customers noted a lack of greeting and attention from staff when entering the store, impacting their overall experience.
- WMWyatt MulderNov 15, 20255.0Had the pleasure of dealing with Angelo at this location today. Excellent service. Verizon is very fortunate to have someone like him representing their brand. Thanks again, Angelo.
- BHBarbara HodgeNov 6, 20252.0This store had been great in the past, one female employee ruined it. She was great through the sale but after when there was a problem, she refused to listen and laughed at me in front of others when confronted. I was told I could not sit at her desk as her customer was returning, he did not return for 27 minutes, I waited. Too bad one redhead can bring a rating down, all she had to do is listen to the issue that she assured me she had covered. Her co worker also found she had made errors. Buyer Beware at this store and this employee!!!
- LBLisa BolgerNov 2, 20254.0Michael was great.
- DLDaniel LanderosOct 4, 20251.0Rude people selling, never going back.
- FTFelipa ToneySep 15, 20251.0I repeatedly told Bill P. , "I do not want to change my plan or cost of my plan.". He was not transparent about charges he included and added an extra line to my account! This is unacceptable and unprofessional customer service.
Frequently Asked Questions About Verizon
Where is the Verizon store located in Gilbert?
The Verizon store is located at 4764 S Higley Rd, Ste 101, Gilbert, AZ 85297.
What brands are available at this Verizon store?
This Verizon store offers devices from Verizon, Apple, Motorola, Samsung, LG, HTC, Google, and Asus.
What are the store hours for the Verizon at 4764 S Higley Rd?
The store is open Monday through Saturday from 8:30 AM to 8:30 PM and on Sunday from 10:00 AM to 7:00 PM.
Does the Verizon store require appointments for in-person visits?
No, appointments are not required to visit the Verizon store in person.
What services does the Verizon store offer?
The Verizon store offers Verizon plans, wireless sales consulting, device upgrades, wireless accessories, prepaid wireless, Hum smart car services, home phone, home internet, and mobile hotspots.
Can I pick up my online order at the Verizon store?
Yes, the store offers in-store pickup services.
What payment methods are accepted at this Verizon store?
The store accepts American Express, Discover, Mastercard, and Visa credit cards.
Which nearby places can I visit after shopping at Verizon?
Nearby, you can visit Petersen's Ice Cream South Gilbert for desserts, Batch Cookie Shop for fresh bakery items, or Gelato 64 for gelato and frozen yogurt.
Are there any nearby coffee shops close to the Verizon store?
Yes, nearby coffee shops include Scooter's Coffee and two Starbucks locations, perfect for grabbing a drink before or after your visit.
What nearby medical facilities are close to the Verizon store?
Banner Health emergency room and Banner Urgent Care clinic are nearby for any medical needs.