Verizon

4.8
688 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Gilbert’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
1747 E. Williams Field Rd., Gilbert, AZ
85295, United States

Hours

Reviews

4.8
681 reviews
5 stars
640
4 stars
11
3 stars
10
2 stars
4
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous customers praised the exceptional customer service provided by staff members like Jacob, Dante, and Pablo, highlighting their patience, knowledge, and willingness to help.

Staff Knowledge

Customers frequently noted the staff's extensive knowledge about products and services, which contributed to a smooth and informative purchasing experience.

Professionalism

Many reviews emphasized the professionalism of the staff, with several customers mentioning how representatives handled their inquiries and issues with care and respect.

Positive Environment

The store environment was described as welcoming and friendly, with many customers appreciating the lack of pressure during their visits.

Problem Resolution

Several customers shared experiences where staff members effectively resolved issues, making them feel valued and understood.
  • KT
    Kim Tolle
    Nov 8, 2025
    5.0
    Jesus G. is amazing!! He helped us switch over from AT&T. He knows how to treat customers and ensures they are taken care of even after the sale. He spent time after hours helping our daughter get her shipped phone up and running! The next day he ensured her eSim was working properly and verified all of us were ready to go! Thanks again Jesus. We appreciate all of the help you provided and the amazing customer service!
  • NP
    Nandita Pidikiti
    Nov 1, 2025
    1.0
    Some of the worst service you can get. They make you sit for so long and they won’t even do the correct thing
  • GG
    gAryDiGital
    Oct 25, 2025
    5.0
    worked with g and would highly recommend you ask for him. just a super cool down to earth individual. thank you.
  • MM
    Mike
    Oct 20, 2025
    5.0
    Scerggio was a tremendous help. True customer service at its finest!! Thank you!
  • VW
    Veronica Walden
    Sep 7, 2025
    5.0
    Huge shoutout to Hector at Verizon! He was so patient and kind the entire time, even when I couldn’t decide what I wanted. He explained things in a way that was easy to understand and went above and beyond to make sure I left happy. Truly the best experience I’ve had in a phone store!

Frequently Asked Questions About Verizon

Where is the Verizon Cellular Sales store located in Gilbert, AZ?

The Verizon Cellular Sales store is located at 1747 E. Williams Field Rd., Gilbert, AZ 85295.

What brands and products does the Verizon store offer?

The store offers wireless devices and services from Verizon, Apple, Motorola, Samsung, LG, HTC, Google, Asus, and Verizon Wireless, including smartphones, tablets, prepaid plans, and accessories.