Business Details
756 S Gilbert Rd, Gilbert, AZ
85296, United States
Certified by Verizon • Feb 22, 2026
(480) 941-6708
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Gilbert, AZ. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.6
486 reviews
5 stars
419
4 stars
19
3 stars4
2 stars6
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional customer service, highlighting employees like Keenan, Johnny, and Carter for going above and beyond to assist.
Sales Practices
Several reviews raised concerns about misleading sales tactics, including unauthorized charges and changes to plans without consent.
Store Experience
While many customers reported positive experiences with knowledgeable staff, others noted long wait times and issues with order processing.
Technical Support
Customers appreciated the technical support provided by staff, particularly in resolving issues with devices and account setups.
- MBMonica BarbozaFeb 14, 20265.0Very good experience - felt like we were heard and understood and got a great deal for our family !!
- MJMichael JonesFeb 2, 20265.0Recently got a new phone at this store, and once again, Keenan provided excellent customer service and was extremely helpful. He set up my new phone, and patiently explained many of it's new features. He even managed to find/ recover a number of photos from old phone that I feared were lost. Thanks again Keenan.
- RSRobin ShortJan 30, 20265.0We had an excellent experience at this Verizon store upgrading our phones and getting a new Apple Watch. Johnny was so very helpful!
- JSJeff SnyderJan 30, 20261.0Do not use this store. This is the second time after visiting this location they have changed plans and added perks without my consent. Went for simple upgrade on 2 phones right before Christmas, no other changes. Found out next day they switched plans for the 2 lines and added 3 perks I never ask for, wanted or needed. Avoid them.
- JCJoyce ClintonJan 21, 20265.0Keenan was a wonderful employee and took his time trying to figure out our cell issues. He has so much determination action and goes above and beyond! You’ve got a wonderful employee here! So polite and helpful and knowledgeable. He looked up answers to my questions and got solutions. Excellent customer service. He needs a raise! Thanks!
Frequently Asked Questions About Verizon
What types of products can I find at the Verizon store in Gilbert?
The store offers a full range of wireless devices including phones, tablets, wearables, mobile broadband, accessories, and device protection.
What brands does the Verizon authorized retailer in Gilbert carry?
They carry brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory brands like Casemate and Otterbox.
What services are provided at this Verizon location?
Services include new lines, upgrades, new devices, and accessories.
What are the store hours for the Verizon retailer on S Gilbert Rd?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday 10:00 AM to 6:00 PM, and Sunday 11:00 AM to 5:00 PM.
Does this Verizon store offer in-store pickup?
Yes, they offer in-store pickup services.
What payment options are accepted at this Verizon location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Is free Wi-Fi available at the Verizon Authorized Retailer in Gilbert?
Yes, free Wi-Fi is available at the store.
Which nearby restaurants can I visit before or after shopping at Verizon?
Nearby dining options include Jersey Mike's Subs, Panda Express, Subway, Andy's Frozen Custard, and The Taco Spot - Gilbert.
Are there any beauty and wellness places near the Verizon store in Gilbert?
Yes, TJ Nails, Tanmax tanning salon, and Cool Cuts 4 Kids hair salon are nearby for beauty and wellness services.
What are some nearby convenience and service options near this Verizon location?
Nearby you can find QuikTrip convenience store and gas station, as well as several locksmith services like AZ Locksmith Service and Gilbert Locksmith.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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