Geek Squad

Reviews

• AP

  Arman Pace

  Jan 8, 2026
  1.0
  Got quoted a price on a pc fan install, they did the service, got it home and it didn't work. Took it back, and they charged me more because they said they charged me incorrectly the first time. Total bait and switch. Hopefully in a week, it will actually be fixed, but I have little confidence at this point.
• BB

  blenke1

  Dec 19, 2025
  5.0
  My laptop resolution was crap so went in to see Caleb at the Geek Squad desk. Super helpful and took care of my issues. Highly recommend
• YM

  yes man

  Mar 6, 2024
  1.0
  i showed up expecting a decent priced repair by professionals. i ended up waiting for 40 minutes (short staff due to retention issue from bad management most likely, quit making tech nerds into salesmen) and getting a sales pitch about their “membership”. i take good care of my stuff and dont really need a 200 best buy membership to fix my stuff, however with a software issue i do expect a decent repair job. nope, some kid comes up and starts adding up the repair job which totals to 400 dollars, when like i said is a software issue and most likely needs to be reset which is above my knowledge, it really shouldn’t cost that much. he then gives me a 7-10 day turn around. i then proceeded to thank him for his time but im going to look elsewhere, he starts trying to sell the membership again and after i told him im not interested he said “pft whatever man”. absolutely unprofessional and uncalled for. i was going to buy more items that i needed for my new phone but after this, best buy ain’t the place. go somewhere local.
• JE

  Jared Evans

  May 31, 2021
  4.0
  They weren't able to help with my Kindle but did help me find the right Amazon repair place

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