Business Details
About
Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.
Location
Hours
Reviews
3.2
33 reviews
5 stars
12
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5
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10
- GVGreg VailJul 30, 20251.0Liars! Scam artists! I needed remote help with software. I agreed to pay over $100 for a virtual visit. I was told I would be contacted immediately or within 30 minutes at the longest. No one called. Nothing happened. Then the liars in the chat tell me that they didn't have anyone available until tomorrow. Then refused to give me a refund. Don't waste your time and money having to clean up this waste of time and money.
- ONOMAR NADHEMApr 6, 20241.0Worse customer service ever. They just lie every time I go there. Geek squad is a mess there. Stay away!
- YMyes manMar 6, 20241.0i showed up expecting a decent priced repair by professionals. i ended up waiting for 40 minutes (short staff due to retention issue from bad management most likely, quit making tech nerds into salesmen) and getting a sales pitch about their “membership”. i take good care of my stuff and dont really need a 200 best buy membership to fix my stuff, however with a software issue i do expect a decent repair job. nope, some kid comes up and starts adding up the repair job which totals to 400 dollars, when like i said is a software issue and most likely needs to be reset which is above my knowledge, it really shouldn’t cost that much. he then gives me a 7-10 day turn around. i then proceeded to thank him for his time but im going to look elsewhere, he starts trying to sell the membership again and after i told him im not interested he said “pft whatever man”. absolutely unprofessional and uncalled for. i was going to buy more items that i needed for my new phone but after this, best buy ain’t the place. go somewhere local.
- RRRoy RubioJul 25, 20213.0Not very helpful
- LELinda EnzFeb 3, 20195.0Got multiple updates as to where and what they were doing to repair my purchase. Was informed the minute that my product was returned to the store and ready for pickup. Courteous , friendly , and helpful customer service. Ut has been a very long time since I have received this degree of customer service and support. Thank you Geek Squad you went above and beyond !!
Frequently Asked Questions About Geek Squad
What services does Geek Squad at Best Buy in Gilbert provide?
Geek Squad offers tech repair, setup, and support services, including computer and mobile phone repair, appliance repair, data recovery, and computer support.
How can I schedule a service appointment with Geek Squad in Gilbert?
You can schedule a service appointment either in-store at 2288 E Williams Field Rd or online via their website.
What are the operating hours for Geek Squad at Best Buy in Gilbert?
Geek Squad is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sundays from 10:00 AM to 8:00 PM.
What is the contact number for Geek Squad in Gilbert?
You can contact Geek Squad at Best Buy in Gilbert by phone at +1 480-722-9349.
Where is Geek Squad located in Gilbert, AZ?
Geek Squad is located at 2288 E Williams Field Rd, Gilbert, AZ 85295, USA.
Are there any special promotions currently available at Geek Squad in Gilbert?
Yes, Geek Squad is featuring Black Friday Deals that can be viewed on their website.
Is there a Best Buy store near Geek Squad in Gilbert?
Yes, Geek Squad is located inside the Best Buy store at the same address, making it convenient to shop for electronics and receive tech support in one location.
What nearby places can I visit for dining after my appointment at Geek Squad?
Nearby dining options include Gordon Biersch Brewery Restaurant, Thirsty Lion Gastropub, State 48 Brewery Tap House, Salt Tacos y Tequila, and Shake Shack, all located close to Geek Squad in Gilbert.
Can I find other electronics and mobile phone stores near Geek Squad in Gilbert?
Yes, nearby electronics and mobile phone stores include Best Buy itself and Apple SanTan Village, which offers additional options for tech shopping and support.
Are there recreational or fitness-related places near Geek Squad in Gilbert?
Yes, Bike Masters - Gilbert, a bicycle shop offering bike rentals and sporting goods, is nearby, allowing customers to enjoy recreational activities before or after visiting Geek Squad.