Apple SanTan Village

Reviews

• JM

  Joseph Mason

  Feb 4, 2026
  5.0
  Special thanks to Air… she was very helpful in picking out a new MacBook Air for my daughter. She had patience with a couple payment issues and helped me fix my phone a bit as well! She had a great attitude.
• JT

  John Tokarz

  Feb 4, 2026
  1.0
  I bought beats headphones new on Amazon. They would not pair. Apple told me to return them and buy another set. I bought the 2nd set, and they would not power on. This location told me they can't help me because it was bought through Amazon. So now im stuck with a brand new set of ear buds that won't work. They didnt care in the store and said there was nothing they can do. DO NOT BUY, they will rip you off and tell you they can't do anything without you spending money on their diagnostic services for a brand new item!
• LL

  LIST WITH LLAMA

  Jan 30, 2026
  1.0
  If you’re thinking about buying the iPhone 17 Pro Max don’t. Read Reddit and the forums something I didn’t do. I found out the hard way that the 17 max has tons of glitches. If you ask the people at the iPhone store, they’ll tell you that it runs perfect and they’ve never heard of any glitches at all. Trust me, worst iPhone to date.
• BT

  Brandon Turner

  Jan 24, 2026
  1.0
  Went to this store this morning and showed up at 11 am for my phone not working. Was told there was a wait and they were going to text my GF to let us know. Never once received a text then they said the logic board was bad and sent me to their chandler store to get it fixed. Show up at chandler they put my phone on a wireless charger and everything worked fine no board need. 🤔 and come to find out they been texting the phone that doesn’t work and not my GF phone so the SanTan store didn’t know how to work their own system nor diagnose the equipment correctly. The young manager there should be reviewed and retrained for the position.
• BM

  Barbara McReynolds

  Jan 22, 2026
  5.0
  5 star rating for IAN FITZGERALD !!! What an amazing person with tons of knowledge and patience. Spent a great deal of time with us and our new APPLE IMac as we transited from PC to our first Mac. What a learning curve for us and because our PC was older, it had a lot of issues transferring files over but thank goodness IAN came to our rescue. We walked in the door seeking help due to our frustration and ready to turn our APPLE in but because of Ian, we walked out of the door happy satisfied customers with a working computer and all of our questions answered carrying our APPLE IMAC. THANK YOU for employing such great people that just want to share their knowledge and help others....Makes a huge difference !!!