Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Flagstaff for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.3
523 reviews
5 stars
230
4 stars
64
3 stars
46
2 stars
23
1 star
160
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including rude and unhelpful staff, long wait times, and unresolved issues.
Employee Performance
While some employees received praise for their helpfulness and professionalism, others were criticized for lack of knowledge and poor attitudes.
Store Environment
Customers noted the store was often busy with insufficient seating, leading to discomfort during long waits.
Product Issues
Several reviews mentioned problems with phone quality and service reliability, leading to dissatisfaction with the products offered.
Management Response
There were complaints about management's lack of support and accountability in resolving customer issues.
- TDTrent DeBaereNov 13, 20252.0I needed to reset my Apple ID and gray son assured me that I could if I purchased a new phone. Literally as the new phone was starting up he went on lunch despite saying he would be back, and the manager helped for 2 minutes and then she disapeared into the back because she is not smart. Point being, they lie to get what they want.
- WCWilliam CulbertsonOct 30, 20253.0The store is nice inside and the employees are friendly and helpful. However, the place is busy and there's not any substantial seating, so you might be pacing around for almost an hour before it's your turn.
- MDMark DavenportOct 26, 20251.0Why can I not be provided a phone number to a specific store and why do I have to deal with someone that refuses to transfer me to a representative that is ok physically in the United States and that speaks and understands fluent English ?????!
- DDDave DotsonOct 20, 20253.0Your guys phones you're selling dont even last for a year. Seriously, can't even use normal phone functions without it glitching out like its relying on the internet.
- CCCJOct 13, 20252.0First part was fine, waited in line, got a new phone. Then my service rep abandoned me for an hour, hiding in the break room when all I had left for them to do was to turn in my old phone. Frustrating.
Frequently Asked Questions About Verizon
What are the store hours for the Verizon Flagstaff location?
The Verizon store in Flagstaff is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Where is the Verizon store in Flagstaff located?
The Verizon store is located at 1430 E Route 66, Unit 102, Flagstaff, AZ 86001.
What brands of smartphones and products does Verizon Flagstaff offer?
Verizon Flagstaff offers the latest 5G smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL brands.
Can I pick up my online Verizon order at the Flagstaff store?
Yes, you can buy online and pick up your order in-store at the Flagstaff Verizon location.
What services are available at the Verizon Flagstaff store?
The store offers mobile plans, wireless internet plans, voice plans, and products for business including cell phones, mobile hotspots, tablets, and laptops.
How can I schedule an appointment at Verizon Flagstaff?
You can schedule an in-store appointment online or via the My Verizon app for a convenient visit.
What payment methods are accepted at Verizon Flagstaff?
Verizon accepts checks, debit cards, mobile NFC payments, and does not require cash only transactions.
Which nearby places can I visit for dining options near Verizon Flagstaff?
Near Verizon Flagstaff, you can enjoy dining at Starbucks for coffee, Madrez Cafe for breakfast and brunch, Chill’n go Taco shop for Mexican food, SUBWAY for sandwiches, Route 66 Dog Haus for hot dogs, and DogHaus Burgers & More for burgers.
Are there car rental services close to the Verizon store in Flagstaff?
Yes, Budget Car Rental and Avis Car Rental are nearby, offering car and truck rentals convenient for travelers visiting the Verizon store.
What are some nearby services that might be useful when visiting Verizon Flagstaff?
Nearby, you can find Western Union for money transfer services, Check Into Cash for financial services, Fry’s Fuel Center for gas and convenience, and banking ATMs like Wells Fargo ATM and Coinstar.